Easy to order from the website. Ordered it yesterday and received the band today. Band is in excellent condition and very comfortable to wear. Would highly recommend this company. Fantastic service.
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Scopri cosa dicono le persone
I have never ordered anything to come as quickly as this is item come I am very impressed I ordered on 2 Nd Oct and received.on 3rd Oct Great price and excellent customer service Second bracelet... Leggi di più
The ID dog collar label arrived promptly (thankyou for using Royal Mail). It was very easy to slide onto the collar and fits snugly and securely. After loosing so many dog tags because I am an idiot... Leggi di più
I needed a range of medical alert silicone bands quickly. The ID Band Company were fantastic - great and super prompt communication, helping me determine what I needed; the items I wanted were dispatc... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We think wearable ID is important. We realise that there are different circumstances under which you would want to buy some sort of ID product. Be it that you are looking for a way of helping to keep your children safe or you are worried about an accident when you are involved in sport or you are worried about a child with a medical condition or want to help protect your ageing family members or relatives, we have a range of great ID products to help. We created our company after looking for medical ID products ourselves. We found that most of the products available were either of inferior quality or were not easily updateable or we would have to go through the hassle and delays of ordering from the States or that we were going to be "ripped off" with the post and packing charges. We wanted to create a better way...! We offer high quality ID products to meet a range of different requirements. We provide a fast, efficient and friendly service and we make sure all our products are available at a realistic cost. We also make sure that we do not vastly inflate our post and packing charges. By offering our Medical ID Jewellery, Child ID Wristbands, Sports Wristbands, Medical Wristbands, and Helmet ID Tags, we think we will have you covered. If there are any products you think we should also be selling please let us know.
Informazioni di contatto
Unit 9 Oak Drive Lionheart Enterprise Park,, NE66 2EU, Alnwick, Regno Unito
- 0800 999 3669
- custserv@theidbandco.com
- www.theidbandco.com
4,7
Eccellente
531 recensioni
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Great product
Great product. First order not received lost in post. Upon advising them, they despatched a replacement the same day. Received the next day. Brilliant service.
26 dicembre 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review, we really appreciate it.
Exceptional Customer Service
I'm a returning customer of The ID Band Company, having purchased from them several times over the last 10 years.
I had a problem with my latest order, and when I emailed them explaining it I received a response almost immediately. Caitlin from Customer Services was very helpful and offered to send me a replacement item, together with a prepaid envelope in which to return the original.
Within 36 hours I received the replacement item and the prepaid return envelope.
Fantastic customer service from an established UK company that I won't hesitate to buy from again.
12 gennaio 2026
Non scritta su invito
Risposta di The ID Band Company
Thank you so much for leaving us such a lovely review, we really appreciate it.
Risposta di The ID Band Company
Thank you so much for your 5 star review, we really appreciate it.
Nice quick service
Nice quick service and my bracelet is exactly what I ordered - would have been nice to have some care instructions though
26 dicembre 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
I have bought lots of wristbands and ID…
I have bought lots of wristbands and ID cards here. They are very good quality, well priced and delivered quickly
25 dicembre 2025
Risposta di The ID Band Company
Thank you so much for taking the time to leave us a 5 star review :-)
Nice little heart necklace
Just right to let people know you have asthma and not putting on a cough or have COVID
25 dicembre 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review.
Very poor customer service
I bought an InfoMedic necklace for my Mum, and she said after an hour or so wear that the bottom of the pendant was irritating her. I felt it and it's the bottom of the screw cap which overhangs the bottom of the pendant. I phoned The ID Band Company and was firstly told it couldn't be because the back of the pendant was smooth, I said it was the bottom of the screw lying close to my Mum's chest and again lady argued that the pendant was 20inch long and wouldn't hang that low, which I then had to inform her Mum has osteoporosis and is bent over, that not I should have had to justify it. She then asked if I wanted a refund, when I asked about the returns postage as it wasn't just a change of mind, but a part of the item that was irritating Mum's already frail skin I was told they 'don't have pre-paid envelopes' so we would have to cover returns postage. When I said about it, lady said 'well you got a discount on the order (EpilepsyWarriors24 for anyone interested), so that should cover the returns', when I said that's not the point, she just rudely said 'well we don't have pre-paid envelopes so you'll have to cover returns' and basically put the phone down on me. Very poor customer service.
10 dicembre 2025
Non scritta su invito
Risposta di The ID Band Company
Thank you for your review. We take all customer feedback seriously, but we would like to clarify several points, as your description of the call does not accurately reflect what took place.
At no stage during our conversation was anyone argumentative, rude, or dismissive, nor was the phone “put down” on you. From the very beginning of the call, we made it clear that you were welcome to return the item for a refund.
To address the issue with the pendant:
• The back of this particular model is completely smooth, this is the part designed to sit directly against the skin.
• The ridged section you mentioned is located on the bottom of the pendant and is part of the screw mechanism. It does not sit against the body and should not be causing irritation in normal wear.
• You stated that the pendant was irritating your mother’s chest. We asked whether the original 20" chain was being used because, at that length, the pendant typically sits below the clavicle rather than at the top of the chest. This question was not intended to challenge you, but simply to understand the position of the pendant during wear.
Regarding return postage, we explained that we do not have the means to provide prepaid return labels. This information was provided factually and without any intention to be dismissive.
We understand that you are unhappy with the situation and once again we are happy to refund the order once returned.
My band is great
My band is great. People can see now that I have a condition that requires specific attention without having to ask me to speak
24 novembre 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
Really fast and accurate engraving of…
Really fast and accurate engraving of item. Really quick delivery too.
25 novembre 2025
Risposta di The ID Band Company
Thank you so much for your review, we really appreciate it!
Risposta di The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
Risposta di The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
Risposta di The ID Band Company
Thank you so much for your 5 star review!
Risposta di The ID Band Company
Thank you so much for leaving us such a lovely review, we really appreciate it!
Risposta di The ID Band Company
Thank you so much for leaving us such a lovely review, we really appreciate it!
Risposta di The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
I placed my order on Monday and by…
I placed my order on Monday and by Wednesday I got my band which is quick and efficient I would highly recommend the id band company to anyone that needs a band
24 settembre 2025
Risposta di The ID Band Company
Thank you so much for leaving us such a lovely review, we really appreciate it!
Amazing quality and wonderful quick service
Couldnt praise this company enough. Very easy to order. I got in touch by phone to check it was ordered properly and the girl couldnt have been nicer and so helpful. I ordered 3 bracelets and they arrived very quick. Superb quality. And then my friend ordered one as well. I have Addisons Disease and I now feel very safe with my bracelet. Best product ever. Thank you. Valerie
24 settembre 2025
Risposta di The ID Band Company
Thank you so much for leaving us such a lovely 5 star review, we really appreciate it.
SOS Talisman.
Delivered on time, and well packaged, the item arrived undamaged. The bracelet looks classy. Unfortunately they had not included the paperwork that goes inside, so I messaged them,and they were happy to send it free of charge. I would buy from this company again.
24 settembre 2025
Risposta di The ID Band Company
Thank you for your lovely 5 star review, we really appreciate it!
Risposta di The ID Band Company
Thank you so much for your 5 star review!
Amazing would definitely recommend
I have no use it yet however I am hoping know i have proof of my allergies I will be able to bring my own food to the foot ball ground. Website was very easy to use and they where very helpful when asked questions my card arrived very quickly I am very pleased
24 settembre 2025
Risposta di The ID Band Company
We really appreciate you taking the time to leave us such a lovely review.
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