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Tenpin - Swindon Recensioni 

163
TrustScore 4.5 su 5

4,3

Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

We bought a package which included 2 bowling games & lunch. The booking process was easy. When we arrived the staff were very helpful. We had a great time bowling & were happy that we could set up th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Our time was pure carnage. I understand you have a noisy building. Bowling and games being played with loud music. You had a family come in and were playing on the King Kong game screaming at the to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lane was ready when we got there, no waiting around, staff were friendly and responsive, there was a slightly longer delay for food but it was starting to get busy so I understand that

L'azienda ha risposto


Dettagli dell'azienda

  1. Bowling
  2. Bar
  3. Escape room
  4. Centro per combattimenti con pistole laser
  5. Centro per il tempo libero
  6. Sala giochi

Scritti dall'azienda

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informazioni di contatto

  • Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Regno Unito

  • 0333 034 6100

4,3

Eccellente

TrustScore 4.5 su 5

163 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(163)

10.850 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

I booked pizza and bowl for 6 people

I booked pizza and bowl for 6 people. The pizza came automatically which was good but we had to spend some of our hour slot typing in names etc. I think you should be able to insert the names online in advance to save time. Drinks are quite expensive but the staff were nice

21 gennaio 2026
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Risposta di Tenpin - Swindon

Hi Martha, thank you for the 4* rating of Tenpin Swindon. We are sorry to hear that this took up some of the duration of your game. Your feedback is important to us and we will pass this on to the correct team. Hope to see you again soon.
Take care,
Kirsty

Valutata 5 stelle su 5

Great and helpful staff

had fun and the staff were really nice

17 gennaio 2026
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Risposta di Tenpin - Swindon

Hi Brian, thanks for leaving Tenpin Swindon a lovely 5* rating and review! We're so happy you had fun and that our staff were nice! Thank you for your positive feedback; we truly appreciate it and we hope to see you again soon! Best wishes - Rosie

Valutata 5 stelle su 5

It was great and the staff was very…

It was great and the staff was very helpful even thought few machines were out of use the staff was always ready to help. Apologies I forgot the name of our host form my Daughters birthday party she is really great and helpful

18 gennaio 2026
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Risposta di Tenpin - Swindon

Hi Iggy, thank you for leaving Tenpin Swindon an incredible 5* rating. We are so pleased to hear you and your family had a great time with us recently and that our staff had a positive impact on your visit, especially your party host! We hope to welcome you all again soon. Best wishes - Kaylee

Valutata 5 stelle su 5

Was great two games and food all…

Was great two games and food all excellent

17 gennaio 2026
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Risposta di Tenpin - Swindon

Hi Danielle,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a lovely time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph

Valutata 1 stelle su 5

Burger and chips were freezing when…

Burger and chips were freezing when they came out, no one ate it.
We asked for warm food but they just gave us a silly laugh. They didn't care. A refund would have been nice if they can't keep the food warm.

22 gennaio 2026
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Risposta di Tenpin - Swindon

Hello there. We are sorry to hear that your meal was cold when brought out to you. We'll investigate this issue to ensure that this does not happen again. We appreciate your feedback. And we do hope to see you again soon for a much better experience. Many Thanks - Kimberley

Valutata 3 stelle su 5

Although the overall experience was…

Although the overall experience was good, the food was awful, bland and cold, they even miscounted, we had a group of 12 but only brought out 11 meals.

I wont let the food take away from the fun and memories that were made on the day.

22 gennaio 2026
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Risposta di Tenpin - Swindon

Hello there, We appreciate you sharing your experience from your recent visit to our Tenpin in Swindon. We're sorry the food was disappointing and for the miscount. We'll address this with our team to ensure improvements are made. We're glad you still made good memories! We do hope to see you again soon for a much better experience. Many Thanks - Kimberley

Valutata 4 stelle su 5

All staff very helpful & polite

All staff very helpful & polite
My only down fall was the booking system, it allowed me to book for party of 7 for 1 lane then when arrived was told you were only allowed 6 on a lane which ment we was split up, this was the first time I’ve seen my family in 2yrs & thought it would be a nice bonding session with the kids but didn’t feel like that sadly.

17 gennaio 2026
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Risposta di Tenpin - Swindon

Hi there,
We appreciate your kind words about our staff. We're sorry the booking system caused your family to be split up, especially after such a long time apart. Thank you for your feedback. Best wishes - Clare

Valutata 5 stelle su 5

Helpful staff

Helpful staff, great night

11 gennaio 2026
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Risposta di Tenpin - Swindon

Hi Liz,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Valutata 3 stelle su 5

We enjoyed bowling but there seemed to…

We enjoyed bowling but there seemed to be a lack of bowling balls between all the lanes, especially ones for adults

10 gennaio 2026
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Risposta di Tenpin - Swindon

Hi Abi
Thanks for taking the time to leave a 3* rating and review for Tenpin Swindon. We appreciate you letting us know about the bowling ball availability. We'll look into this to ensure there are enough options for all our bowlers in the future. Best wishes - Clare

Valutata 3 stelle su 5

Bowling great but got sick from pizza

My son and two friends met up at the alley and enjoyed the bowling. However, two of them shared a pizza and they both suffered sickness and diarrhoea that kept them off school the following day.

11 gennaio 2026
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Risposta di Tenpin - Swindon

Hi Ian, thanks for leaving Tenpin Swindon a rating and review. We appreciate you letting us know about your son's experience. We're sorry to hear that you son was unwell. Food safety is a top priority for us, please send us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Swindon' and include the details so that we can look into this further. We hope to have an opportunity to welcome you back in the future. Best wishes - Rosie

Valutata 5 stelle su 5

Super nice service and an awsome…

Super nice service and an awsome experience

13 gennaio 2026
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Risposta di Tenpin - Swindon

Hello there, thank you for taking your time to leave us a excellent 5* review for our Tenpin in Swindon. We are really pleased to hear that you had an excellent time with us and found our staff helpful. We do hope to see you again soon. Many Thanks - Kimberley

Valutata 5 stelle su 5

The facilities are up to standard

The facilities are up to standard, very organised staff, always there to help.

1 gennaio 2026
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Risposta di Tenpin - Swindon

Hi there,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such great time whilst on your recent visit to us. It's great to hear you found the staff well organised and happy to help. We look forward to welcoming you back again very soon! Best wishes- Steph

Valutata 5 stelle su 5

Staff cleanliness friendly

Staff cleanliness friendly

29 dicembre 2025
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Risposta di Tenpin - Swindon

Hey Barbara, thank you so much for the lovely 5* rating and review of Tenpin Swindon. We are delighted to hear you had a great time and we look forward to welcoming you back again soon!
Take care,
Kirsty

Valutata 4 stelle su 5

Offer good value for money

Bowling was good with the offer of pizza and 1 hour bowling for £36, but 2 of us are gluten free so paid extra for chips - knocked off 1 star for no gluten free option available in the offer. Kids had a great time.

1 gennaio 2026
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Risposta di Tenpin - Swindon

Hi Emily, thank you for leaving Tenpin Swindon a wonderful 4* rating. We are so pleased you enjoyed most of your visit to us, but we appreciate the feedback regarding the lack of gluten free options. We hope you'll visit us again soon for another great time! Best wishes - Kaylee

Valutata 5 stelle su 5

Friendly and lively environment

Friendly and lively environment, easy check in experience

31 dicembre 2025
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Risposta di Tenpin - Swindon

Hi Stuart,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us! It's great to see you've had such a delightful experience and we look forward to welcoming you back again very soon! Best wishes- Steph

Valutata 5 stelle su 5

Easy check in and good food service

Easy check in and good food service

19 dicembre 2025
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Risposta di Tenpin - Swindon

Hi peter,

Thank you for your amazing 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us, we love to hear all about it and look forward to welcoming you back to the venue again very soon! Best wishes- Steph

Valutata 5 stelle su 5

The team were great

The team were great, very friendly and happy.

17 dicembre 2025
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Risposta di Tenpin - Swindon

Hello Lisa, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Swindon! We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Best Wishes - Kimberley

Valutata 5 stelle su 5

Amazing experience

Amazing experience

16 dicembre 2025
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Risposta di Tenpin - Swindon

Hi Bala
Thanks for the amazing 5* rating for Tenpin Swindon. We would love to hear more about your visit and hope to see you again in the future. Best wishes - Clare

Valutata 5 stelle su 5
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Risposta di Tenpin - Swindon

Hi Oliver
Thanks for taking the time to leave a wonderful 5* rating and review for Tenpin Swindon. We are happy to hear that the team looked after you well during your visit and hope to see you soon. Best wishes - Clare

Valutata 5 stelle su 5

Wasn’t busy

Wasn’t busy, staff friendly and helpful,

20 dicembre 2025
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Risposta di Tenpin - Swindon

Hi Philippa,

Thank you for your amazing 5* review at Swindon Tenpin! We are delighted you've had such a great time whilst on your recent visit to us, it's great to see you found the staff friendly and helpful, We will pass this across to the correct team and look forward to welcoming you back again very soon! Best wishes- Steph

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