Banner for Tenpin - Swindon

Tenpin - Swindon Recensioni 

162
TrustScore 4.5 su 5

4,3

Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

We bought a package which included 2 bowling games & lunch. The booking process was easy. When we arrived the staff were very helpful. We had a great time bowling & were happy that we could set up th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lane was ready when we got there, no waiting around, staff were friendly and responsive, there was a slightly longer delay for food but it was starting to get busy so I understand that

L'azienda ha risposto

Valutata 1 stelle su 5

Our time was pure carnage. I understand you have a noisy building. Bowling and games being played with loud music. You had a family come in and were playing on the King Kong game screaming at the to... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Bowling
  2. Bar
  3. Escape room
  4. Centro per combattimenti con pistole laser
  5. Centro per il tempo libero
  6. Sala giochi

Scritti dall'azienda

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informazioni di contatto

  • Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Regno Unito

  • 0333 034 6100

4,3

Eccellente

TrustScore 4.5 su 5

162 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(162)

10.741 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Value for money

Excellent Value for money. Food was good, cooked well and hot on arrival.

26 marzo 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi Rachel, thank you for leaving Tenpin Swindon a wonderful 5* rating. We are so glad to hear you feel our pricing is excellent value for money, and that you enjoyed the food you ordered. We look forward to welcoming you back again soon! Best wishes - Kaylee

Valutata 5 stelle su 5

Great fun and all the family enjoyed…

Great fun and all the family enjoyed themselves. Friendly staff

1 aprile 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hello, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a wonderful time at our Tenpin in Swindon. We do hope to see you all again very soon. Many Thanks - Kimberley

Valutata 5 stelle su 5

Great evening out

My brother in law had so much fun. Staff were great and very helpful, good arcade games and nice bowling alleys.

1 aprile 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi Shannon, thank you for taking the time to leave such a fabulous 5* review of Tenpin Swindon! We are so pleased to hear that your Brother in law enjoyed his visit and you found our ream helpful and we can wait to welcome you all back again soon! Best wishes - Mel

Valutata 4 stelle su 5

Friendly staff

Friendly staff, tasty food, reasonably priced

Ridiculous token/gift rewards on the arcades £10 bought a single lollypop

1 aprile 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi there. Thank you for taking the time to leave us a review for our Swindon location. It's brilliant to hear this positive feedback regarding our staff, food and pricing! We are sorry hear you were disappointed with the arcade machines and will be sure to pass your comments on. Best wishes, Jade.

Valutata 3 stelle su 5

The overall experience was lovely but…

The overall experience was lovely and good staff but the multiple emails asking for reviews were annoying which ultimately brought the experience down.

30 marzo 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi Catherine, thank you for taking the time to leave a review of Tenpin Swindon! ! It's brilliant to hear that you had an overall lovely experience and enjoyed the service from our staff. Your feedback is very important to us as this will help us to make improvements, so please be assured all will be passed on! We look forward to welcoming you back! Best wishes, Jade

Valutata 5 stelle su 5

Great tenpin

Always a great and cleaning and tidy tenpin, staff are always helpful

1 aprile 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi Amy, thank you for leaving such a great 5* review of Tenpin Swindon! We are thrilled you always enjoy your visits and find our venue clean and team friendly! We look forward to welcoming you back again soon! Best wishes - Mel

Valutata 5 stelle su 5

Great fun had by all 12 of us.

Great fun had by all 12 of us.

27 marzo 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi Michelle, what a brilliant 5* review of Tenpin Swindon! We are thrilled you had so much fun and we can't wait to see you again soon! Best wishes - Mel

Valutata 5 stelle su 5

Great staff

Great staff! Managed to get us in a little early. Nothing was too much effort for them. Great staff

1 aprile 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi Kelly, thank you for rating Tenpin Swindon 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We will be sure to pass this lovely feedback on. We can't wait to see you back again soon! Best wishes, Jade

Valutata 4 stelle su 5

Great value!

Couldn’t fault it - half price Tuesday. Great price bowing and drinks. Lane was reserved and ready early. Considering it was 6pm in the Easter holidays I was very impressed

1 aprile 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hey Sebastian, thank you for the 4* rating of Tenpin Swindon. We're thrilled to hear you had an amazing time and cannot find any faults with your experience. It's also great to hear that you were able to take advantage of our Tuesday offer. We hope to see you again for another striking time.
Take care,
Kirsty

Valutata 5 stelle su 5

60th birthday party

We celebrated a 60th birthday with family at this venue and the staff we very friendly, helpful and made the process very easy for us all. Thank you.

29 marzo 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi Sue, thank you for the 5* rating of Tenpin Swindon. We are thrilled to hear that the 60th birthday celebrations was great fun and that the team provided great service. Hope to see you again soon.
Take care,
Kirsty

Valutata 4 stelle su 5

Bowling was good value for money but…

Bowling was good value for money but the food was disappointing

1 aprile 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi there, thank you for the 4* review for Tenpin Swindon! We're glad that you enjoyed the bowling but are sorry to hear that you were disappointed with the food. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Valutata 5 stelle su 5

Nice Bowling Place

Nice vibe, great service and nice environment for bowling and social meets.

30 dicembre 2025
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hey Lucy, thank you for the 5* rating and review of Tenpin Swindon. It's great to hear that you had a lovely time and that the team provided great service. Hope to see you again.
Take care,
Kirsty

Valutata 5 stelle su 5

The staff were amazing

The staff were amazing, booking process was straight forward.

Will definitely be booking to come back

21 marzo 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi there
We're happy to hear that the booking process was straightforward and that our staff were amazing! We appreciate your feedback and look forward to your next booking. Best wishes - Clare

Valutata 3 stelle su 5

Weren't very please with contact less in arcade

Bowling and staff was good. But very dislike how arcade machine mainly contact less which ruined it for us as arcade should be coins or contactless like at Hollywood bowls is. So for us we didn't spend money at arcade as it was contactless which was rubbish really but overall bowling was good.

24 marzo 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hello Kimberley, Thank you for taking your time to leave us some feedback from your recent visit to us. We are pleased to hear that you enjoyed your bowling game with us. However, we are sorry to hear that you would have preferred to use cash within our arcade. We will pass your comments on to our team. We do hope to see you again soon. Many Thanks - Kimberley

Valutata 5 stelle su 5

Fun and great ambience

Fun and a great staff

25 marzo 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi
We're happy you had fun and that our staff were great! Thanks for your positive feedback; we appreciate it, and we hope to see you again soon! Best wishes - Clare

Valutata 1 stelle su 5

Not a great experience.

We were a booking of two adults and one child. Booking was easy and correct, upon arriving to the lane it was messy and the camera on the screen did not work. We then moved to the arcade machines and some were out of order, we then attempted to play one game it took our credits but the game didn't start. Considering there is another bowling alley in Swindon I'd be using that one next.

25 marzo 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi there
We appreciate you taking the time to share your experience. We're sorry the lane was messy, the camera wasn't working, and some arcade games were out of order or took your credits. We'll address these issues to improve our guest experience. If you would like to discuss this please send an email to customer.feedback@tenpin.co.uk with the details and the subject as "Review - Swindon" Best wishes - Clare

Valutata 5 stelle su 5

Great experience with a great atmosphere

Great experience with a great atmosphere. The customer service team was very helpful, food was delivered on time.

22 marzo 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi Ishu
We're happy you enjoyed the atmosphere and that our team was helpful. It's great to hear your food arrived on time. Thank you for your positive feedback! Best wishes - Clare

Valutata 5 stelle su 5

Fun night out

A fun night out will definately be going again soon

7 marzo 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi Natasha, what a great 5* review of Tenpin Swindon! It is brilliant to hear you had such a great night and we are so pleased to hear you will visit us again soon! Best wishes - Mel

Valutata 5 stelle su 5

My son and I had a great time bowling

My son and I had a great time bowling

1 marzo 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

Hi Tracey, thank you for rating Tenpin Swindon a fab 5*! It's lovely to hear that you had a great time bowling with your son. We hope to welcome you back again soon! Best wishes - Adelaide

Valutata 2 stelle su 5

Sadly the experience wasn’t very good…

Sadly the experience wasn’t very good for us. We took the kids bowling during half term, which I appreciate was a busy time. Long queues to check in, took over 10 minutes to be served to get a drink and 2 bowls though our second game, the bumper seemed to stop working and I rang the assistance bell and when no one turned up after 10 minutes I went to find a member of staff. I reported it to them and then they radioed it in and we went back to wait for help. Nothing happened and time was ticking on so we had to continue without them, which my young daughter was upset about as she ended up losing! On the way out I was going to give feedback, but as we were leaving I saw the massive queue of people still waiting to check in and honestly couldn’t be bothered to wait in another queue again, so we just left.

I absolutely appreciate half terms are busy, but I would have imagined you would have been prepared for this with more staff, and there was no communication about the broken bumpers or any updates to this.

20 febbraio 2026
Logo di Tenpin - Swindon

Risposta di Tenpin - Swindon

We're sorry your visit wasn't satisfactory. We acknowledge the long queues and slow service you experienced during the busy half-term. We are sorry to hear the bumper malfunction and the delayed assistance, which upset your daughter. We appreciate your feedback and will address these issues to improve our service. We do hope to see you again soon for a much smoother visit. Our apologies - Kimberley

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più