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Tenpin - Northampton Recensioni 

171
TrustScore 4 su 5

4,0

Sixfields Leisure, Weedon Road, Northampton, NN5 5QL Northampton, GB


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Valutata 4 stelle su 5

We arrived and was quickly processed and assigned a lane. There were lots of alternatives which could accommodate a variety of age groups and interests, great.

L'azienda ha risposto

Valutata 5 stelle su 5

Three generations of our family had a fantastic night of ten pin bowling and everybody enjoyed their food. What a great night!

L'azienda ha risposto

Valutata 4 stelle su 5

Quick treat for the kids. Simple booking process. Staff helpful. A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I had booked bowling for us as a family to enjoy during the summer holidays. We had booked for the evening. When we arrived we initially had to wait for staff to decide where we were going to be, this... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Bowling
  2. Bar
  3. Escape room
  4. Centro per combattimenti con pistole laser
  5. Centro per il tempo libero
  6. Sala giochi

Scritti dall'azienda

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informazioni di contatto

  • Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, Regno Unito

  • 0333 034 6100

4,0

Molto buono

TrustScore 4 su 5

171 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,0

Tutte le recensioni

(171)

10.872 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer service

Customer service 10/10

28 febbraio 2026
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Risposta di Tenpin - Northampton

Hey Paige, thank you so much for the amazing 5* rating and review of Tenpin Northampton. We are thrilled to hear you had a great time and that the team provided excellent service. Hope to see you again soon.
Take care,
Kirsty

Valutata 2 stelle su 5

Not the best

Apart from the bowling it was not a great nought had youths that weren't bowling throwing balls down the lanes not being used and then trying to find the bowling balls you want became a nightmare! Staff didnt rectify it. The sanitary bins in the toilet were over flowing with used sanitary products and unsanitary and no toilet roll in all but 1 toilet for the whole evening even after saying to staff.

28 febbraio 2026
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Risposta di Tenpin - Northampton

Hi Dee, thank you for taking the time to review Tenpin Northampton! We're sorry to hear that your games had been disrupted and that there were issues with the toilets. We will ensure your feedback is passed onto our team for future improvements to be made. We hope to see you again soon for a better experience! Best wishes - Adelaide

Valutata 2 stelle su 5

To close to freezing cold door

To close to freezing cold door - that remained open. We and two other families were sat in our coats. Loud places never normally bother me but you had the shout to have a conversation over the music.

20 febbraio 2026
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Risposta di Tenpin - Northampton

Hi Kevin
Thank you for your feedback. We're sorry the cold door and loud music negatively impacted your experience. We will address these issues to improve the environment for our guests. Best wishes - Clare

Valutata 5 stelle su 5

Took 10 children for an 11th birthday…

Took 10 children for an 11th birthday party. 2 hours was plenty of time for two games. Staff were really friendly and helpful. We had pre-ordered 2 pitchers of soft drinks and they asked when we would like them rather than just bringing them, which we liked.
Part way through they called out to all celebrating a birthday and did a dance session, which our lot really enjoyed.
It was a really relaxed atmosphere, so they didn't mind them running about and the occasional drink spillage.
Would recommend and book again.

22 febbraio 2026
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Risposta di Tenpin - Northampton

Hi Rachel,
We're happy the birthday party was a success! It's great to hear that the staff were friendly and helpful, and that everyone enjoyed the dance session and relaxed atmosphere. Thank you for recommending us; we appreciate your feedback! Best wishes - Clare

Valutata 3 stelle su 5

Could of been better

Service was fine and on arrival our lane was free straight away. The space was clean. We found that during our game 2 birthday parties was on near the end of their party an announcement came out for all children at the party to scream as loud as can then asked them to try again. This was awful for us and noticed the people bowling opposite wasn’t impressed with it either. Then the music was so loud we couldn’t hear each other speak. Our child has additional needs he really struggled we nearly left. Even our other children struggled with the pure loudness of the music. It spoiled our fun.

1 marzo 2026
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Risposta di Tenpin - Northampton

Hello, Thank you for your feedback. We're sorry the party announcements and loud music negatively impacted your experience, especially for your child. We'll review our party procedures and sound levels to improve the atmosphere for all our guests. We do hope to see you again very soon. Many Thanks - Kimberley

Valutata 4 stelle su 5
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Risposta di Tenpin - Northampton

Hello Leah, Thank you for taking your time to leave us a wonderful 5* review. We are pleased to hear that you enjoyed your recent visit to us and found our team very supportive! We do hope to see you again soon. Many Thanks - Kimberley

Valutata 5 stelle su 5

Friendly staff

Friendly staff. Very efficient. Lovely atmosphere.

21 febbraio 2026
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Risposta di Tenpin - Northampton

Hello Rebecca,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're glad you enjoyed your experience with our efficient team and the atmosphere. Thank you for your positive feedback; it means a lot to us. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Valutata 3 stelle su 5

Not the usual standard

It was difficult to find the right weight and sized balls. The food took a long time to arrive.

16 febbraio 2026
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Risposta di Tenpin - Northampton

Hello there, We appreciate your feedback for our Tenpin in Northampton. We are sorry the balls were hard to find. We will look into the food delays you experienced. We do hope to see you again soon for a much smoother experience. Many Thanks - Kimberley

Valutata 4 stelle su 5

Great bowling,grandchildren loved it.

Great bowling,grandchildren loved it.
Shame it took 40 mins for pizza to arrive despite two reminders. Unfortunately it was cold and very thin.

16 febbraio 2026
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Risposta di Tenpin - Northampton

Hello Jojo,
Thank you for taking the time to rate Tenpin Northampton 4 stars. We are delighted to hear that your grandchildren loved their visit. We are sorry to hear that the food took a long time to come out and that it wasn't up to standard. We hope that your next visit is a 5 star experience. All the best ~ Laura

Valutata 2 stelle su 5

The bowling lane kept breaking

The bowling lane kept breaking. The pre-ordered food had to be chased up and when it arrived the curly fries were extremely over cooked and the cheese pizza had no cheese on it and again was extremely over cooked.

16 febbraio 2026
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Risposta di Tenpin - Northampton

Hi Linda
We appreciate you taking the time to share your experience. We're sorry the lane malfunctioned and the food quality was not up to par. We'll address this with our team to ensure improvements. If you would like to discuss this with us please send an email to customer.feedback@tenpin.co.uk with the subject "Review - Northampton" and the details. We can then reach out to you. Best wishes - Clare

Valutata 3 stelle su 5

Ok but glad we didn't pay full price

Great time had. Not given 5 stars because the balls/alleys are a little run down (most balls had dents in them so would randomly go off in a different direction. Also, it was busy and we struggled to get the right size balls for everyone. We shared with the people next to us but this meant waiting between turns which wasn't ideal with little ones who get bored easily. The arcades were limited and children upset as brought 2p's to find it was a 10p machine - so more costly. But overall they had a great time which was the main thing.

16 febbraio 2026
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Risposta di Tenpin - Northampton

Hi there,

Thank you for your 3* review at Tenpin Northampton! We are very sorry to hear you've not had a great experience whilst on your latest visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they will look into this further for you. Best wishes- Steph

Valutata 3 stelle su 5

It was OK for an hour

The online booking was easy. There were plenty of lanes. The venue is well maintained. Staff were very helpful. However, it was extremely noisy and having to buy a card to put money on it to play arcade games was just awkward. Why use such a system when a debit card will do.

15 febbraio 2026
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Risposta di Tenpin - Northampton

Hello, thank you for the review of Tenpin Northampton! We are so pleased to see you found our booking process easy and enjoyed your bowling with us! We take on board all of your feedback which we will be certain to pass on and we do hope you will visit us again soon for some more bowling fun! Best wishes - Mel

Valutata 3 stelle su 5

Was very fun

Was very fun, good variety of balls, fast and good service. Not very clean and screen was broken. Tasty food and drink

17 febbraio 2026
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Risposta di Tenpin - Northampton

Hello Alex,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We're glad you had fun and enjoyed the food and service! We appreciate your feedback and will address the cleanliness and screen issues. We hope we get to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura

Valutata 5 stelle su 5

I took my 3 grandchildren aged 13

I took my 3 grandchildren aged 13, 10 and 8. For 2 games and a burger meal. They had a wonderful time and a little play in the arcade after.

18 febbraio 2026
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Risposta di Tenpin - Northampton

Hi Debbie, it is great to see you had a great 5* experience with your grandchildren at Tenpin Northampton! We are so pleased you also got to use our fab arcade area as well as the bowling and food and we really hope to see you all again soon for another fun day out! Best wishes - Mel

Valutata 5 stelle su 5

Enjoyable game of bowling all went…

Enjoyable game of bowling all went smoothly thanks

19 febbraio 2026
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Risposta di Tenpin - Northampton

Hi Rachel,

Thank you for your fantastic 5* review at Tenpin Northampton! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Valutata 5 stelle su 5

Had a great time

Had a great time

8 febbraio 2026
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Risposta di Tenpin - Northampton

Hello Cynthia,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We are delighted with this rating and that you had a great time at our venue. We look forward to welcoming you back again soon. All the best ~ Laura

Valutata 3 stelle su 5

We had booked a time i had children…

We had booked a time i had children with learning disabilities and had to wait half an hour as they say get there 15 before we couldn't get on the lane till 15 min after.

7 febbraio 2026
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Risposta di Tenpin - Northampton

Hi Tanya, thanks for leaving a rating and review for Tenpin Northampton!
We regret that the delay impacted your experience, especially with the children. We appreciate you bringing this to our attention, and we will review our booking process and ensure this is passed onto the correct teams for future improvements to be made. We hope to welcome you back again in the future! Best wishes - Rosie

Valutata 2 stelle su 5

Overall the experience was not good

Overall the experience was not good. The place had far too many people that your employees could cater for. This left people being sent to the wrong queues for drinks and bowling.

7 febbraio 2026
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Risposta di Tenpin - Northampton

Hi Max, thanks for leaving a rating and review for Tenpin Northampton! We appreciate you taking the time to share your experience. We are sorry that the volumes impacted the service you received and led to confusion. We will review our processes to improve our customer experience in the future. We hope to welcome you back again soon! Best wishes - Rosie

Valutata 5 stelle su 5

Fun with family

Being with family, having fun.
Friendly staff. Only a little wait to book in.
Lane we were on was 2 cups from previous players. Toilets very clean.

8 febbraio 2026
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Risposta di Tenpin - Northampton

Hi there, thank you for taking the time to review Tenpin Northampton! We're delighted to hear that you had a fun visit with your family, and we can't wait to see you back again soon for another great time! Best wishes - Adelaide

Valutata 5 stelle su 5

The lighting is sooo fab

The lighting is sooo fab! All the various colours are wonderful backdrops for photos.
The staff were well organized with the booking, food and service.
Thanks Tenpin!!

12 febbraio 2026
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Risposta di Tenpin - Northampton

Hi there, thank you for leaving Tenpin Northampton a stunning 5* rating. We are thrilled to hear you enjoyed our lighting and backdrops for photos and that our staff had a positive impact on your visit. We look forward to welcoming you back in the future! Best wishes - Kaylee

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