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Tenpin - Exeter Recensioni 

213
TrustScore 4 su 5

4,0

3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB


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Valutata 4 stelle su 5

New facilities, play areas are great! Toilets are 100% better than they were previously! The only thing I would say would be to offer alternative milk for tea/coffee! Not sure I could sink a cockt... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

What made it not so great was paying for parking outside and expecting a refund, and being told new system where you use machine inside the building not in the car park, so no refund!! The staff says... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Great new layout. Much better than before. It definitely needed it. Shame the food has had a rise in price and not a rise in food quality. Cheap food sold to you at a high price, minimal pizza... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a great time, spent a few hours there playing in the arcade and bowling, free parking for three hours was great. Understandably busy on a rainy day in the holidays but service was great, however c... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Bowling
  2. Bar
  3. Escape room
  4. Centro per combattimenti con pistole laser
  5. Centro per il tempo libero
  6. Sala giochi

Scritti dall'azienda

Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.


Informazioni di contatto

  • 3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Regno Unito

  • 0333 034 6100

4,0

Molto buono

TrustScore 4 su 5

213 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,0

Tutte le recensioni

(213)

9962 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We made the trip during half term

We made the trip during half term. It was welcoming and clean. We had a great time bowling and arcades. The manager explained everything going on with the refurbishment, which is looking good. We will be back soon

17 febbraio 2026
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Risposta di Tenpin - Exeter

Hi Phil, thanks for leaving a rating and review for Tenpin Exeter! We're happy to hear that you enjoyed your visit during half term! It's great to know you found the environment welcoming and clean and had fun with the bowling and arcades. We appreciate you taking the time to share your positive experience and are excited you're looking forward to returning! We look forward to seeing you again soon! Best wishes - Rosie

Valutata 5 stelle su 5

Was a brilliant day out

Was a brilliant day out , staff were brilliant 👏 😀
Sadly we visited whilst they are in the middle of their refurb so was very noisy, freezing cold 🥶 and limited availability on drinks as the bar is being done this coming week.
Staff were amazing and constantly sweeping up the dust and debris but will wait for it to be finished before returning

19 febbraio 2026
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Risposta di Tenpin - Exeter

Hi Donna, thanks for leaving a rating and review for Tenpin Exeter!
We're glad you enjoyed your day! We appreciate your kind words about our team. We're sorry the refurbishment impacted your visit with noise and limited services. We're grateful for your patience and look forward to welcoming you back once the work is complete. Best wishes - Rosie

Valutata 4 stelle su 5

The kids really enjoyed themselves

The kids really enjoyed themselves. The automated barriers on the lanes is a great addition (since my last visit) as it can be changed for each player’s preference. I found the reception desk difficult to find due to the refurb. Perhaps a couple of additional signs would be a good idea.

14 febbraio 2026
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Risposta di Tenpin - Exeter

Hello, thank you so much for the amazing 5* review of Tenpin Exeter! We are so pleased to see you had a great time with your family and we take on board your feedback regarding our reception area! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Valutata 5 stelle su 5

Mad day bowling

Great staff and was made to feel very welcome. Good entertainment and prices aren't bad. Was very busy and that's a good sign 😁😁

15 febbraio 2026
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Risposta di Tenpin - Exeter

Hi Neil,

Thank you for your fantastic 5* review at Tenpin Exeter! We are delighted you've had such a great time whilst on your recent visit to us! It's great to hear you found the staff to be approachable and friendly. We look forward to welcoming you to the venue again very soon! Best wishes-Steph

Valutata 5 stelle su 5

Went here today for my sons 6th…

Went here today for my sons 6th birthday and was great from the start of the booking to the end the staff where amazing the manager even remembers my name when I walked on was greated,

The booking from start to finish was great and im really looking forwards to the works being finished, even had spider man join us , thanks guys

15 febbraio 2026
Non scritta su invito
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Risposta di Tenpin - Exeter

Hey Simon, thank you so much for rating Tenpin Exeter a lovely 5 stars! We are thrilled to hear your sons 6th birthday was great and that he had a really brilliant time! Your kind words will be passed on to the team. Hope to see you back again soon for another enjoyable time!
Take care,
Kirsty

Valutata 5 stelle su 5

Friendly staff. Lanes pleasant to use.

The man in charge was very helpful and friendly. We needed him because of all the renovations and he escorted us up.

The experience will be much better when all the work is completed.

10 febbraio 2026
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Risposta di Tenpin - Exeter

Hi Elizabeth, thank you for leaving Tenpin Exeter a smashing 5* rating. We are thrilled to hear you had a great time with us recently and we look forward to welcoming you again once our renovations are completed! Best wishes - Kaylee

Valutata 4 stelle su 5

Bowling was ok

Bowling was ok, room around area to in lane was very small, and the overall bowling alley looks dated. It needs fancy lights, uv lights and pins, or even a different coloured light. Bar staff were extremely slow and un motivated.

7 febbraio 2026
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Risposta di Tenpin - Exeter

Hi Rob, thank you for leaving Tenpin Exeter a fab 4* rating. We are glad to hear you enjoyed the bowling and we appreciate the feedback regarding the decor. We are sorry to hear that you didn't have the best experience with our staff and we appreciate you letting us know about this! If you would like to discuss this further, please pop us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Exeter'. We hope to welcome you back soon! Best wishes - Kaylee

Valutata 3 stelle su 5

Wouldn't go again

Bowling was ok if expensive. Food was a total rip off. I appreciate they are in the middle of a refurbishment but a 30 minute wait for almost inedible cold food is not acceptable. Maybe they should stick to just the Bowling.

8 febbraio 2026
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Risposta di Tenpin - Exeter

Hello Christine, We appreciate your feedback from your recent visit. We're sorry the food was not up to our usual high standards and that the wait time was excessive, especially during our refurbishment. We'll address this to improve our service. We do hope to see you again soon for a much more smoother experience. Best Wishes - Kimberley

Valutata 3 stelle su 5

Too expensive but a good time out.

A very costly day out and a couple of the balls were damaged. Other than that, everything else was fine. It was clean, nice staff, the lanes all worked well and we had an enjoyable time.

31 gennaio 2026
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Risposta di Tenpin - Exeter

Hi Ciara, thank you for taking the time to review Tenpin Exeter! We're delighted that you had an enjoyable visit, but are sorry to hear that you found it to be costly and that there were issues with the bowling balls. We will ensure your feedback is passed on for future improvements to be made. We have some great deals on different days of the week which can be found here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes- Adelaide

Valutata 5 stelle su 5

Great time bowling with friend.

Great time bowling with friend.

2 febbraio 2026
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Risposta di Tenpin - Exeter

Hi Asun, thank you for leaving Tenpin Exeter a fabulous 5* review! We're so glad you had a great time bowling with your friend! Thank you for your positive feedback; we appreciate it and we hope to see you both again soon! Best Wishes - Rosie

Valutata 1 stelle su 5

Not run properly

Staff don’t seem to know what they’re doing lots of rowdy people and no proper cuing system for the bar or booking your bowling

27 gennaio 2026
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Risposta di Tenpin - Exeter

Hi Dave, thank you for taking the time to write a review for Tenpin Exeter. We're very sorry to hear that there had been issues with the service during your visit. We really appreciate your feedback and will ensure this is passed onto the correct team. We hope to see you again soon! Best wishes - Adelaide

Valutata 4 stelle su 5

Always really good value for money at…

Always really good value for money at Tenpin. Staff always friendly.

27 gennaio 2026
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Risposta di Tenpin - Exeter

Hi there, thank you for taking the time to review Tenpin Exeter! We're delighted to hear that you enjoy the value for money and that our team provide a friendly service. We hope to welcome you back again soon! Best wishes - Adelaide

Valutata 3 stelle su 5

Excellent Birthday party for my son

Excellent Birthday party for my son, only thing is they could have warned us there was work going on and we were on the 3 lanes right next to the work so was really loud work going on even whilst the kids sat to eat there food which made it hard to hear happy birthday being sung. Overall the staff were friendly and helpful and he had a good time, just feel there could of been some warning of the noise.

18 gennaio 2026
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Risposta di Tenpin - Exeter

Hello Gemma. We're glad your son enjoyed his birthday party and that our staff were helpful. We apologize the noise from the nearby work affected the celebration. We will pass your comments to our team so that we can make further improvements. We do hope to see you all again soon. Many Thanks - Kimberley

Valutata 4 stelle su 5

Great customer service

Unfortunately due to an accident with one of our party of five on arrival we could not bowl, however the staff were absolutely amazing and made what was a traumatic experience bearable. Two of our party did bowl but we were offered a free session for all of us to come back another time. This was an example of customer service at its very best.

17 gennaio 2026
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Risposta di Tenpin - Exeter

Hello Tracey. We're so sorry to hear about the accident and the impact on your visit. We're glad our team could provide support during such a difficult time. We appreciate your kind words regarding our customer service and hope you can all return to enjoy bowling together soon. Many Thanks - Kimberley

Valutata 2 stelle su 5

Didn’t let us know about building work

There was building work going on, which they did not advise us of when making the booking. This meant that it was exceptionally cold and the banging of metal against metal made it an unpleasant experience.

17 gennaio 2026
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Risposta di Tenpin - Exeter

Hi there,
We regret the building work impacted your visit. We are sorry that this was not made clear in advance, and we'll address this to prevent future issues. Thank you for your feedback. Best wishes - Clare

Valutata 4 stelle su 5

Great service but dodgy pin

Great service and atmosphere! Unfortunately we had a dodgy pin on our lane that wasn’t registering when it was getting knocked down though!

17 gennaio 2026
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Risposta di Tenpin - Exeter

Hey Sophie, thank you for taking the time to leave a review of Tenpin Exeter. It's fantastic to hear you had a great time and enjoyed the atmosphere. We are sorry to hear about the pin on your lanes and we will ensure this is passed on to the relevant team.
Take care,
Kirsty

Valutata 5 stelle su 5
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Risposta di Tenpin - Exeter

Hi Ian, thank you for taking the time to leave a review of Tenpin Exeter. It's great to hear you enjoyed your experience. Hope to see you back again for another fun time.
Take care,
Kirsty

Valutata 5 stelle su 5
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Risposta di Tenpin - Exeter

Hi there, thank you for the fabulous review for Tenpin Exeter! We're so pleased to hear that you enjoyed the value and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide

Valutata 5 stelle su 5

Kids really enjoyed it

Kids really enjoyed it

8 gennaio 2026
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Risposta di Tenpin - Exeter

Hi
Thanks for leaving a super 5* rating for Tenpin Exeter. We're happy to hear that the kids had a great time! Thank you for your positive feedback; we appreciate it. Hope to see you back soon. Best wishes - Clare

Valutata 2 stelle su 5

beware parking!

beware parking!

Visited tenpin Exeter for a group of 10. They said that parking was included if you register your vehicle with a device by the counter, provided by a third party. Two of us were sent a parking fine despite doing this. The machine provides no evidence and so appealing is hard. Very unhappy with the whole experience and it will influence my decision to return.

The actual bowling was fine. The place was under development so a little scruffy, and very loud, but we did have a good time. Just not good enough to justify the massive parking fine. Sorry. Tenpin, you need to tell your parking partners that they are losing you customers.

26 dicembre 2025
Non scritta su invito
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Risposta di Tenpin - Exeter

Hi Daniel, thank you for taking the time to write a review for Tenpin Exeter! We're glad that you had a good time bowling, but are sorry to hear that you received a parking fine after your visit. The car park is controlled and owned by a separate parking company, however please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Exeter', and please include your parking ticket reference number and car registration, and we can pass this on to be looked into. Best wishes - Adelaide

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