What made it not so great was paying for parking outside and expecting a refund, and being told new system where you use machine inside the building not in the car park, so no refund!! The staff says... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great new layout. Much better than before. It definitely needed it. Shame the food has had a rise in price and not a rise in food quality. Cheap food sold to you at a high price, minimal pizza... Leggi di più
L'azienda ha risposto
No instructions anywhere. Very difficult for a first time visitor to figure out where to go and what to do. Staff availability was also low so no one to talk to. Bowling alleys were well maintained th... Leggi di più
L'azienda ha risposto
Had a great time, spent a few hours there playing in the arcade and bowling, free parking for three hours was great. Understandably busy on a rainy day in the holidays but service was great, however c... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
Informazioni di contatto
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Regno Unito
- 0333 034 6100
4,0
Molto buono
209 recensioni
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Cancelled booking
We had a lane booked for 7pm and on arrival we were told there would be a slight wait on the lane as someone was running over. Not a problem, these things happen. We then proceeded to wait 20 minutes in a bar queue and a further 45 minutes to get on to our lane to start our games.
After completing our first game, we had a quick refreshment break of 10 minutes, only to then see our 2nd game had been cancelled and a new reservation was on the screen.
After approaching the manager, we got told there was absolutely nothing that could be done and that was we were inactive for 10 minutes they removed our game. Despite the party for the next booking very kindly saying they were happy to wait for us to play our final game we still got told no and that nothing could be done. We received ‘compensation’ of a free bowling game, despite the fact this is what I had paid for anyway and were told to give the lane up.
There are new bowling alleys opening in our area and I think going forward we will use these establishments instead.
31 marzo 2026
Risposta di Tenpin - Exeter
Hi Beth, thank you for taking the time to review Tenpin Exeter! We're sorry to hear that there had been a delay to begin your games, that your second bowling game had been cancelled and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Exeter' and we can pass this on to be looked into. Best wishes - Adelaide
Very disappointing
Very disappointing. We tried the Temple escape room, and it was definitely not worth £27 each. Incredibly overpriced compared to much better escape rooms in exeter. Today was only the second day it’s open, and half the props were already broken. This meant it took us longer to get out as it wouldn’t work with the correct code. Even with that in mind, it only took us 28 minutes of the given hour to escape. For a 4/5 escape room hardness, that is way too easy. Easiest escape room i’ve done, even easier than 2/5 ones. Worst room i’ve done and somehow the most exspensive. Waste of time and money so very disappointed. The staff were lovely so this is nothing to do with them, they worked hard to keep it clean and running on time.
28 marzo 2026
Non scritta su invito
Risposta di Tenpin - Exeter
Hi Kira
We appreciate you taking the time to share your experience. We're sorry the Temple escape room didn't meet your expectations regarding price, difficulty, and the condition of the props. We'll pass the feedback across to Houdini's. We're glad you found the staff lovely. Best wishes - Clare
Good experience - note car park
No queues and quick set up. Only downfall is the car park notices don’t state you get free parking in tenpin and it’s only when you go to the counter which is when you’ve already paid you see this.
25 marzo 2026
Risposta di Tenpin - Exeter
Hi Natasha
We're glad you enjoyed the quick setup and lack of queues. We appreciate your feedback regarding the parking notices and will review how this information is displayed to improve clarity for our customers. Best wishes - Clare
The members of staff were very friendly…
The members of staff were very friendly and helpful. The booking was easy to do online and a great evening was had by all the people I booked for, there were no complaints.
25 marzo 2026
Risposta di Tenpin - Exeter
Hi Joanne, thank you for leaving Tenpin Exeter a lovely 5* rating and review! We appreciate your positive feedback. It's great to hear that our team members were helpful and friendly, and that everyone had a brilliant evening. We look forward to welcoming you back again soon! Best wishes - Rosie
Kid's birthday party
We had 6 children attend a 9-year-old's birthday party hosted at Tenpin Exeter. Booking was done online, all straight forward. Party was excellent, staff very attentive (despite having around 5-6 other party groups running at same time). Children all had a great time. The refurb (although still in progress) has really improved the space and it's great to see the site developing further especially given how lacking Exeter tends to be on this sort of entertainment for this age group.
25 marzo 2026
Risposta di Tenpin - Exeter
Hi there, thank you for the brilliant 5* review for Tenpin Exeter! We're delighted to hear that you had a lovely party celebration and that you enjoyed the service from our team and the venue. We will be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide
Tuesday values
Good value on a Tuesday and the price of drinks...
You could keep more control though of some of the silly bowling antics of some student types. Who abuse the equipment ?
Just saying...
17 marzo 2026
Risposta di Tenpin - Exeter
Hi Jennifer, what a great 5* review of Tenpin Exeter! We are so pleased you enjoyed your visit and got to take advantage of our fab Tenpin Tuesday deal! We also take on board your further feedback regarding other guests and we will be sure to pass this on to the relevant team! In the meantime, we do hope you will visit us again soon and we look forward welcoming you back! Best wishes - Mel
Cost me and friend over 100 quid in…
Cost me and friend over 100 quid in parking fines, they offered no help 👎🏻👎🏻👎🏻
4 febbraio 2026
Risposta di Tenpin - Exeter
Hi, thank you for taking the time to leave a review of Tenpin Exeter. We are sorry to hear that a parking fine was issued. The parking is not owned by Tenpin. However, car registrations do need to be entered on arrival to get free parking. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, this will then be marked for the correct team to review and respond.
Take care,
Kirsty
Fabulous 10th Birthday Party!
Staff were keen to make our visit as positive as possible which was appreciated. They were approachable and helpful.
The children and adults enjoyed the party and bowling together.
28 febbraio 2026
Risposta di Tenpin - Exeter
Hi Catherine, thank you for rating Tenpin Exeter 5*! It's lovely to hear that our team had provided a great service during your visit and that you enjoyed the party celebration and bowling. We look forward to welcoming you back again soon! Best wishes - Adelaide
My kids love bowling and it was one of…
My kids love bowling and it was one of my kids birthday and we enjoyed two games together but when booking on the website it said nothing about on going work which tenpin bowling is having in Exeter at the moment only at the front door! the noise was very loud and my kids have autism so abit of an issue and upset this time around but I did say to them it’s not always like this so fingers crossed in July the next time we visit it would be a lot better for them.
2 marzo 2026
Risposta di Tenpin - Exeter
Hi Amanda, thank you for taking the time to leave a review if Tenpin Exeter! We are so pleased to hear that your children enjoy bowling with us, however, we are sorry to hear that the noise is too loud during our refurbishment. We try our best to keep this at a minimum but we understand this is not always the case and may cause some customers to feel a little stressed. We are very sorry for any inconvenience caused and we do hope you will still consider visiting us in the future! Best wishes - Mel
Staff couldn’t be more helpful
Great extended venue, staff couldn’t be more helpful, lovely atmosphere.
28 febbraio 2026
Risposta di Tenpin - Exeter
Hi there,
We appreciate you taking the time to leave us a wonderful review! We are so glad you enjoyed the atmosphere and that our staff were helpful. Best wishes - Clare
Risposta di Tenpin - Exeter
Hello Ryan, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that your food took a while to be served. We will pass your comments onto our team. Our apologies - Kimberley
Risposta di Tenpin - Exeter
Hello there, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you enjoyed your recent visit to us and found our staff helpful. We do hope to see you again soon. Many Thanks- Kimberley
People missing there go cause the…
People missing there go cause the machine missed them them out and went to the next person
19 febbraio 2026
Risposta di Tenpin - Exeter
Hello Phil. We are sorry to hear that the machine skipped people. We will look into this issue to ensure a smoother process for everyone in the future. We do hope to see you again soon. Best Wishes - Kimberley
Was great really excited for the…
Was great really excited for the expansion coming up soon
22 febbraio 2026
Risposta di Tenpin - Exeter
Hi RE, thank you for leaving Tenpin Exeter a rating and review! We're happy you had a great experience! We appreciate your excitement for the upcoming expansion and thank you for the positive feedback. We look forward to seeing you again soon! Best wishes - Rosie
Appreciate work was going on but…
Appreciate work was going on but couldn’t breathe for the dust flying around
22 febbraio 2026
Risposta di Tenpin - Exeter
Hello Daniel,
Thank you for taking the time to rate Tenpin Exeter 2 stars. We are sorry to hear that the refurbishments made your experience a difficult one. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Building site
It wasn’t great. It was freezing cold and the place looked like a building site. I was very surprised we were charged full price for what we received.
15 febbraio 2026
Risposta di Tenpin - Exeter
Hi Katy, thank you for taking the time to review Tenpin Exeter! We're sorry to hear that the renovations had impacted your visit and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review -Exeter' and we can pass this on to be looked into. Best wishes - Adelaide
We made the trip during half term
We made the trip during half term. It was welcoming and clean. We had a great time bowling and arcades. The manager explained everything going on with the refurbishment, which is looking good. We will be back soon
17 febbraio 2026
Risposta di Tenpin - Exeter
Hi Phil, thanks for leaving a rating and review for Tenpin Exeter! We're happy to hear that you enjoyed your visit during half term! It's great to know you found the environment welcoming and clean and had fun with the bowling and arcades. We appreciate you taking the time to share your positive experience and are excited you're looking forward to returning! We look forward to seeing you again soon! Best wishes - Rosie
Was a brilliant day out
Was a brilliant day out , staff were brilliant 👏 😀
Sadly we visited whilst they are in the middle of their refurb so was very noisy, freezing cold 🥶 and limited availability on drinks as the bar is being done this coming week.
Staff were amazing and constantly sweeping up the dust and debris but will wait for it to be finished before returning
19 febbraio 2026
Risposta di Tenpin - Exeter
Hi Donna, thanks for leaving a rating and review for Tenpin Exeter!
We're glad you enjoyed your day! We appreciate your kind words about our team. We're sorry the refurbishment impacted your visit with noise and limited services. We're grateful for your patience and look forward to welcoming you back once the work is complete. Best wishes - Rosie
The kids really enjoyed themselves
The kids really enjoyed themselves. The automated barriers on the lanes is a great addition (since my last visit) as it can be changed for each player’s preference. I found the reception desk difficult to find due to the refurb. Perhaps a couple of additional signs would be a good idea.
14 febbraio 2026
Risposta di Tenpin - Exeter
Hello, thank you so much for the amazing 5* review of Tenpin Exeter! We are so pleased to see you had a great time with your family and we take on board your feedback regarding our reception area! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Mad day bowling
Great staff and was made to feel very welcome. Good entertainment and prices aren't bad. Was very busy and that's a good sign 😁😁
15 febbraio 2026
Risposta di Tenpin - Exeter
Hi Neil,
Thank you for your fantastic 5* review at Tenpin Exeter! We are delighted you've had such a great time whilst on your recent visit to us! It's great to hear you found the staff to be approachable and friendly. We look forward to welcoming you to the venue again very soon! Best wishes-Steph
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