Arcade machines are good and bowling lanes and setup good, the price of £6.50 for a game of bowling and a burger was ok even though didnt have any burgers left and it was a lunchtime booking but the p... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeXscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA Castleford, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The value for money was excellent. We turned up a little late due to traffic but staff where understanding and helpful. We took advantage of the summer saver offer and had a game of tenpin for four... Leggi di più
L'azienda ha risposto
9 of us came for a game of 10 pin bowling. It was a very good and pleasant experience. We were well looked after and we all enjoyed ourselves. The staff were attentive , polite and courteous Thank... Leggi di più
L'azienda ha risposto
Took our two children for a bowling session. Very good summer offer for one game of bowling plus some food for £26. Really enjoyed it, area around our lane was clean and tidy. Friendly staff on recept... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin Castleford is easy reach from all over West Yorkshire — a proper local bowling spot with big group energy. With modern bowling lanes and lane lighting, there’s room for families, groups and walk-ins throughout the week. And it’s not just bowling. Hit the pool tables, take on the arcade and settle scores the old-fashioned way. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Castleford, sorted.
Informazioni di contatto
Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA, Castleford, Regno Unito
- 0333 034 6100
4,2
Molto buono
170 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good entertainment for all ages
5 marzo 2026
Risposta di Tenpin - Castleford
Hi Elaine, thank you for the amazing 5* review of Tenpin Castleford. It's great to hear that you had an enjoyable experience. We hope to see you again soon for another fun time.
Take care,
Kirsty
The karaoke room and food was great I…
The karaoke room and food was great I would definitely reccommend the party package as great value I just knocked off 1 star as the staff we not very attentive I had to keep going over to ask for drinks refilled and ice creams to be brought and the party child did not get a gift as advertised?
25 marzo 2026
Risposta di Tenpin - Castleford
Hi Leanne
We're happy you enjoyed the karaoke room, food, and party package value. We appreciate your feedback and will address the attentiveness of our staff and the advertised gift. Thank you for bringing this to our attention. Best wishes - Clare
Risposta di Tenpin - Castleford
Hi there
Thanks for letting us know you had a 5* family experience when you visited. Hope to see you again soon. Best wishes - Clare
A group of travellers beat up a single…
A group of travellers beat up a single boy and it traumatised my kids. Why can’t you stop them coming in xscape? They are clearly out for trouble every Sunday! That poor child will be mentally scarred for life and my kids won’t ever go back. There should have been more security, a woman had to intervene it was disgusting
25 marzo 2026
Risposta di Tenpin - Castleford
Hi Becky, thank you for leaving Tenpin Castleford a rating and review. We're sorry to hear that you didn't enjoy your recent visit. Please feel free to send us the details to customer.feedback@tenpin.co.uk with the subject 'Review - Castleford' where we can discuss this further with you. We hope to hear from you soon! Best wishes - Rosie
Risposta di Tenpin - Castleford
Hi Chris
We're happy to hear that your family had a great time! We appreciate you letting us know the kids loved the arcades. Best wishes - Clare
Not suitable for large groups
We were in a group large enough for two lanes but there are Perspex screens between booths that ruin the ability to socialise. Wouldn’t book for more than 1 lane in future.
15 febbraio 2026
Risposta di Tenpin - Castleford
Hi Angela,
Thank you for your 2* review at Tenpin Castleford! We are very sorry to hear you've not had a great time whilst on your recent visit to us! We will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again in the future. Best wishes- Steph
Reasonably priced and a lot of fun in a…
Reasonably priced and a lot of fun in a nice environment. My only issue was that the lanes could have been tidier. It looked like a family of wild boars had eaten and left the food packaging and wrappers everywhere. But it didn't detract from the evening.
15 marzo 2026
Risposta di Tenpin - Castleford
Hi Damon
We're glad you had a fun, reasonably priced experience! We appreciate your feedback and will address the cleanliness of the lanes to ensure a better environment for everyone. Thanks for bringing this to our attention. Best wishes - Clare
Good time had by all
Came with a group of 16 of us for my daughters birthday, booked two games of bowling with food. Everything well organised and ready for our arrival. Food is basic but nice, perfect to go with a game of bowling. No complaints (apart from being a bit pricey but suppose everything is now?!) good time had by all.
8 marzo 2026
Risposta di Tenpin - Castleford
Hi K Potter, thank you for leaving Tenpin Castleford a lovely 5* rating and review! We're happy your daughter's birthday party was well-organised and that everyone had a good time bowling. We appreciate your feedback on the food and pricing. We value your comments and we can't wait to welcome you all back again in the future! Best wishes - Rosie
Risposta di Tenpin - Castleford
Hi Jayne. Thank you for rating Tenpin Castleford 5*! We're so pleased to hear you enjoyed our facilities and found our staff to be great! We hope to see you back again soon! - Best wishes, Jade.
Lane wasn't ready
Lane wasn't ready, waited extra 20mins afterwards. No staff informed us that the lane was ready for us to use.
On booking I added drinks which never came to our given lane, so I had to re vist the bar to then prove Ive paid for the drinks.
28 febbraio 2026
Risposta di Tenpin - Castleford
Hi Paul
Thank you for your review. We're sorry your lane wasn't ready and your drinks didn't arrive. We'll share this with our team to improve our service. Please email customer.feedback@tenpin.co.uk with details of your visit, if you would like to discuss this. Best wishes - Clare
Risposta di Tenpin - Castleford
Hi Nick, thank you for rating 5* for Tenpin Castleford! It's lovely to hear that you had a fun visit with your family, and we can't wait to see you back again soon! Best wishes - Adelaide
Lanes not ready at pre-booked time!
Had to wait over 20 mins for one of the two lanes we had booked - with a very excited toddler becoming very frustrated! Kept being told 'just 5 more minutes'. Shouldn't take bookings if they can't be honoured on time!
1 marzo 2026
Risposta di Tenpin - Castleford
Hi Jeanette,
Thank you for your 3* review at Tenpin Castleford! We are very sorry to hear you had a longer waiting time than expected on your most recent visit to us. We value your feedback and will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again very soon for hopefully a 5* service. Best wishes- Steph
Risposta di Tenpin - Castleford
Hi, thank you for leaving Tenpin Castleford a brilliant 5 stars! We are thrilled to hear you had a great time.
Take care,
Kirsty
Risposta di Tenpin - Castleford
Hi Ritvars, thank you for the excellent 5* rating! We're thrilled to hear that you had a very nice experience at Tenpin Castleford, and we can't wait to see you again soon! Best wishes - Adelaide
Risposta di Tenpin - Castleford
Hi Ash, thank you for the brilliant 5* rating! We're glad to hear that you had a lovely visit to Tenpin Castleford, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Well I never thought id go to a place…
Well I never thought id go to a place that still had strings attached to the pins and ball had more crevices than the moon . They do keep it nice and clean tho
27 febbraio 2026
Risposta di Tenpin - Castleford
Hi Olly, thank you for reviewing Tenpin Castleford! We're glad that you found the venue nice and clean, but are sorry to hear that there had been issues with the bowling balls during your visit. We will ensure your feedback is passed on to be looked into. We hope to see you again soon! Best wishes - Adelaide
Bowling is fine but bar staff are rude.
Bowling was fine but the bar staff were simply rude when I went up the first time. So I decided the second time to order online via the QR code on the lane. The bar staff then brought us only half of the order. I assumed she was going back to get the other half so I waited a couple of minutes and then had to go to the bar to ask where the rest of it was. Again the woman was rude and stated “I should’ve told them when she brought the first half”. HOW can I when she walked straight off?! Not my fault you can’t do your job properly.
20 febbraio 2026
Risposta di Tenpin - Castleford
Hello Dan. We're sorry to hear about the rude service you received at the bar and the issues with your order. We'll address this with our team to ensure better service in the future. We do hope to see you again for a much smoother visit. Our apologies - Kimberley
Great deal at £40 shame about cleanliness
Bowling was a great deal £40 for up to six people including a pizza .
Check-in was fine however the area we were given was full of empty glasses and rubbish left by the previous users of the lane .
No attempt by staff to clear and clean wipe down the table etc . Ended up moving the and cleaning up myself 😡
20 febbraio 2026
Risposta di Tenpin - Castleford
Hello, We appreciate you highlighting the bowling deal. We are sorry the lane area wasn't clean upon your arrival and that our staff didn't address it promptly. We'll address this with our team to ensure a better experience for everyone. Thanks for your feedback. - Best Wishes - Kimberley
great fun and friendly staff
19 febbraio 2026
Risposta di Tenpin - Castleford
Hello Tom,
Thank you for taking the time to rate Tenpin Caslteford 5 stars. We're happy you had great fun and found our staff friendly. Thank you for the 5-star review; we hope to see you again soon! All the best ~ Laura
Risposta di Tenpin - Castleford
Hello Anne,
Thank you for taking the time to rate Tenpin Castleford 5 stars. We are delighted you found the staff lovely and the atmosphere welcoming. We look forward to welcoming you back again soon for another 5 Star experience. All the best ~ Laura
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.