Customer service lacking (staff did not seem interested), many beers not on tap and the toilets were is a filthy state. For the prices being charges (£130+ for 7 people bowling) it felt like a rip off... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Leggi di più
L'azienda ha risposto
Very friendly staff and a great experience for us and our grandchildren. Reasonably priced too. Would be better if parking was free
L'azienda ha risposto
Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
Informazioni di contatto
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Regno Unito
- 0333 034 6100
3,7
Nella media
201 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Tenpin - Cambridge
Hi there, thank you for rating Tenpin Cambridge 5*! We're so pleased to receive this comment! We hope to see you again soon. Best wishes, Jade
Risposta di Tenpin - Cambridge
Hi Katie, thanks for leaving a rating and review for Tenpin Cambridge! We appreciate your feedback and we are sorry for any disappointment caused. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. If you would like to discuss your visit further, please email us at customer.feedback@tenpin.co.uk with the subject 'Review - Cambridge'. Best wishes, Jade
Went ten pin bowling for my birthday it…
Went ten pin bowling for my birthday it was a great night full of fun and laughter. It was easy to check in and the bar was close by staff were helpful too.
22 luglio 2026
Risposta di Tenpin - Cambridge
Hello Elaine,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are so happy to hear you had a great birthday night full of fun and laughter. We're also glad you found the check-in easy and our staff helpful. We hope to see you again soon! All the best ~ Laura
Risposta di Tenpin - Cambridge
Hi Michelle, what an excellent 4* review of Tenpin Cambridge! We are so happy you had a fun visit and found our booking process easy and we can't wait to see you again soon! Best wishes - Mel
Still waiting for refund
Still waiting for refund
Helpful staff and a good facility. Bit noisey for the rustic 20 uear old we had with us even after the party lanes finishe. Not a criticism just an observation to help others
14 luglio 2026
Risposta di Tenpin - Cambridge
Hi David, thank you for taking the time to leave a review of Tenpin Cambridge. We're pleased to hear you enjoyed the facilities but felt it was too noisy. Your feedback is important to us and we will ensure this is passed on. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk.
Take care,
Kirsty
It was very hot inside because there…
It was very hot inside because there was no A/C. Otherwise, great fun!
14 luglio 2026
Risposta di Tenpin - Cambridge
Hi Paola, thank you for taking the time to leave a review of Tenpin Cambridge. We're pleased to hear you had great fun, despite the warm temperature. We appreciate your honest feedback and will ensure this is passed on to the team.
Take care,
Kirsty
Great place but could have done with an…
Great place but could have done with an extra member of staff.
14 luglio 2026
Risposta di Tenpin - Cambridge
Hey Tracy, thank you for the 4* rating of Tenpin Cambridge. We're pleased to hear you had a great time but felt more team could have been available. Your feedback is important to us and we will ensure this is passed on. Hope to see you again soon for another fun time.
Take care,
Kirsty
The venue is great but...
The venue is great. The only issue was the blimey there was so much litter on the tables and no member of staff cared to clean it. A bit disgraceful..
14 luglio 2026
Risposta di Tenpin - Cambridge
Hi Sam, thank you for the lovely review of Tenpin Cambridge! It is lovely to see you found the venue great. However, we are very sorry to hear that there was a lot of litter that was not cleaned away as quickly as we would have liked! Please be assured all of your feedback will be shared with the appropriate team and we do hope you will still consider visiting us again in the future! Best wishes - Mel
The place is too crowded for birthday…
The place is too crowded for birthday parties and food arrived very late. They didn't serve the icecream for what I have paid.
14 luglio 2026
Risposta di Tenpin - Cambridge
Hi Sri, thank you for taking the time to leave a review of Tenpin Cambridge! We are very sorry to hear that your party booking was not as much fun as we would have liked and that you did not receive your ice creams! Please be assured your feedback will be sent to the relevant team to ensure improvements are made and should you wish to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as ' Review - Cambridge' Best wishes - Mel
Low staff
Me and my friend went into the bar area to grab a drink before going up to the cinema. However, we were unable to get a drink as there were no staff to be seen. We sat and waited at a table for 40 mins and a staff member showed up at the bar as we were leaving. There was also rubish and empty glasses on a number of tables.
13 luglio 2026
Risposta di Tenpin - Cambridge
Hi Cate, thank you for leaving a review of Tenpin Cambridge! We are very sorry to hear that you were unable to purchase a drink at the bar! This is certainly not the experience we would like for our guests and so please be assured your feedback will be sent to the team to ensure improvements are met! In the meantime, we hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
Bad customer care
We took a huge school trip that we had booked 10 months in advance. We paid 2 weeks before, as per the terms and conditions. When we got there the (very rude) manager told us that we hadn't paid and we weren't allowed to play unless we paid by card. They made all of the students stand outside in 35 degrees. They finally found the paid invoice but still weren't apologetic. Bad customer care
14 luglio 2026
Risposta di Tenpin - Cambridge
Hello, thank you for taking the time to leave a review of Tenpin Cambridge! We are very sorry to hear of your recent experience! We pride ourselves on excellent customer service so we are disappointed to hear this was not the case! Your feedback is very important to us so please be assured this will be sent to the relevant team! In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Cambridge' Best wishes - Mel
Great Tenpin
The games are fun and the people working there are helpful and kind! Thank you for your service!
14 luglio 2026
Risposta di Tenpin - Cambridge
Hi Anastasia, thank you so much for leaving such a great 5* review of Tenpin Cambridge! It is so lovely to see so much fun was had and we very much look forward to welcoming you back again soon! Best wishes - Mel
Not too busy, quick to check in, but balls are filthy
Not too busy and quick to check in.
However the balls are filthy, I don’t like touching them or putting my fingers in them, I don’t like kids using them, it’s a health hazard. I really think yuu need to disinfect them and visibly show that they are being cleaned regularly. The idea of eating snacks with fingers at the same time as using those balls is revolting.
14 luglio 2026
Risposta di Tenpin - Cambridge
Hi Emma, thank you for the 3* review for Tenpin Cambridge! We're glad that you were able to check in quickly, but we are sorry to hear that there had been issues with the bowling balls. We will ensure your feedback is passed to the correct team to be looked into. We hope to see you again soon! Best wishes - Adelaide
Karaoke at Tenpin Cambridge
We had a 12th birthday party at Tenpin Cambridge, the girls had a great time but the screen was set to 30 mins less than I had booked for and I had to find someone to add the extra time when it stopped. We also ordered pizza for a specific time as one person was leaving early but the order was not put through, even though I went to follow up twice before being informed that the order hadn't been sent to the kitchen. A bonus is that the rooms are airconditioned and if you ask at reception they will give you a discount for the parking.
11 luglio 2026
Risposta di Tenpin - Cambridge
Hi Claire, thank you for your 4* review of Tenpin Cambridge! It's lovely to hear that the children enjoyed the karaoke party and that you found the air conditioning and the discounted parking to be an added bonus. However, we are very sorry to hear about the issues with the time in the room and the food order and we will make sure that this is passed across to the relevant team for future improvements. Best wishes-Leila
We really liked the session however the…
We really liked the session however the air conditioning was not switched on which made the day so suffocating on a really hot day.
14 luglio 2026
Risposta di Tenpin - Cambridge
Hi Naga, thank you for taking the time to review Tenpin Cambridge! We're pleased that you enjoyed the bowling, but we are sorry to hear that the venue had been too hot. We will ensure your feedback is passed on to be looked into. We hope to see you back again soon! Best wishes - Adelaide
My daughter had the best day ever
My daughter had the best day ever! Staff were very kind and helpful. All very well organised.
Thank you so much 😊
7 luglio 2026
Risposta di Tenpin - Cambridge
Hello PR,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are so happy to hear your daughter had the best day and that our team was kind and helpful. We hope to see you again soon! All the best ~ Laura
The guy on customer service was not the…
The guy on customer service was not the happiest said I had booked gave my name he just said lane 3,it was our fist time visiting so I just said do I just over there he replied with a blunt yes.
Easy to use set up process to start bowling.
Place was tidy.
5 luglio 2026
Risposta di Tenpin - Cambridge
Hi Ippyt, thank you for taking the time to leave a review of Tenpin Cambridge! We are pleased to hear you enjoyed your bowling and found our venue clean. However, we are very sorry to hear that the customer service you received fell short of our usual high standard! We will most certainly pass all of your feedback onto the team to ensure improvements are made and we do hope you will still consider visiting us in the future! Best wishes - Mel
always a great time there
always a great time there, the staff is very friendly and helpful!
7 luglio 2026
Risposta di Tenpin - Cambridge
Hi Cristina, thank you very much for the lovely 5* review of Tenpin Cambridge! We are delighted to hear you always enjoy your visits with us and we really hope to welcome you back again soon! Best wishes - Mel
Had a good time, but could be cleaner
4 of us went bowling to Tenpin and we had a good time, but with one issue.
The good:
- on arrival we were first told we will have to wait longer than expected for our lane. However, another member of the staff found a free lane, so in the end we were actually able to start quicker than planned
- there were no technical glitches with the lane and everything worked as it should
- drink ordering online was convenient and our drinks arrived relatively quickly
The bad:
- when we arrived, the table in our lane was absolutely filthy. It was full of old glasses, and the table itself was sticky from spilled drinks. We played 2 games and no-one at any point came to clean it up, even though they brought our drinks and saw the state of it (there was barely any space to put our drinks on). Perhaps we could have chased the staff and asked them to clean it, but I don't think we should have to do it.
Overall, we enjoyed the game, but the cleanliness levels spoiled our experience a bit.
6 giugno 2026
Risposta di Tenpin - Cambridge
Hi Seb, thank you for the 4* review for Tenpin Cambridge! We're glad that you enjoyed the bowling and that you were able to begin your games quickly, however we are sorry to hear that there had been issues with the cleanliness of the tables at the lanes and that this had impacted your visit. We really appreciate your feedback and will ensure this is passed on to be looked into and for future improvements to be made. We hope to welcome you back again soon! Best wishes - Adelaide
Risposta di Tenpin - Cambridge
Hi there, thank you for the lovely 5* rating of Tenpin Cambridge. We are so pleased to hear that you found the venue to be great value for money and for your feedback regarding birthday parties. We hope to see you again soon for another 5* experience. Best wishes, Jade
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.