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Tenpin - Blackpool Recensioni 

165
TrustScore 4 su 5

3,8

Rigby Road, FY1 Blackpool, England, GB


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Valutata 5 stelle su 5

Make sure you check out the offers before you go straight to book a game, we paid £44 for an hour's bowling with a 12inch pizza and some of the best onion rings I've had. There were 4 of us and we got... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Used the soft play and the arcades. Very clean and well maintained facilities. The kids really enjoyed themselves. We got food, and prices were reasonable. Food quality was ok, you get what you pay f... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The bowling area was well maintained and clean but unfortunately the food offerings are not good, I am not sure where to begin as there was 13 of us in the party and everyone had different bad things... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Staff were really helpful in changing one of our booking times. Everyone had a fantastic time, really good value for money.

L'azienda ha risposto


Dettagli dell'azienda

  1. Bowling
  2. Bar
  3. Escape room
  4. Centro per combattimenti con pistole laser
  5. Centro per il tempo libero
  6. Sala giochi

Scritti dall'azienda

Tenpin Blackpool is one of the newest spots on the strip — perfectly placed for visitors from Blackpool town centre, Lytham St Annes, Fleetwood and across the Fylde Coast. Whether you're in town for the lights, a stag do or just a proper family day out, we're easy to find and even easier to enjoy. With modern bowling lanes and dynamic LED lighting, we're built for big group energy. Loud music. Big nights. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, private karaoke rooms (sing like nobody's watching), escape rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, hen and stag dos, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackpool, sorted.


Informazioni di contatto

  • Rigby Road, FY1, Blackpool, England, Regno Unito

3,8

Molto buono

TrustScore 4 su 5

165 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,8

Tutte le recensioni

(165)

10.170 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Not the best start

Where do I start arrived to lanes given prebooked other guests still there felt like making them move to soon. Lanes dirty from there food so staff not cleaned no where to put it tables menus sticky. Ordered drinks to lane had to ask 4x as never turned up ordered food to lane half turned up other half didnt so our family had to eat seprate. By this time nxt people waiting for there turn so had to try find a table with the half food that turned up...again tables messy full of potts and rubbish...3 x had to ask bout rest of our food order after almost hr since first ordered we got it....so no not the best first impression at all however its new & was busy the place itself is good and fun & all staff were nice & tried to solve issues. Will return but unlikley to order food nxt time.

13 giugno 2026
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Risposta di Tenpin - Blackpool

Hello Dawn,
Thank you for taking the time to rate Tenpin Blackpool 1 star. We appreciate you taking the time to share your detailed feedback regarding your recent visit. We are very sorry to hear about the issues you experienced with the lane cleanliness, sticky tables, and the significant delays and inaccuracies with your food and drink orders. We understand how frustrating it must have been to have your family eat separately and then have to move with incomplete food. We appreciate you acknowledging that our staff tried their best to resolve the issues. We will be sure to pass on your comments to the team for review and improvement. All the best ~ Laura

Valutata 4 stelle su 5

Great experience the only complaint I…

Great experience the only complaint I have is the music is way to loud

17 giugno 2026
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Risposta di Tenpin - Blackpool

Hello Amy,
Thank you for taking the time to rate Tenpin Blackpool 4 stars. We appreciate your feedback and are glad you had a great experience. We will consider your comment about the music volume. We hope to welcome you back again soon and hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Valutata 5 stelle su 5

The centre was very quiet as we went…

The centre was very quiet as we went mid week - had the hour bowling and pizza deal - great value , then we played darts for an hour . Had a great time

17 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Mark, thank you for the lovely 5* rating of Tenpin Blackpool. We are delighted to hear that you had a great time and were able to take advantage of our 'Bowl N Pizza' offer! We hope to see you again soon for another 5* experience. Best wishes, Jade

Valutata 2 stelle su 5

It was the first day of opening

It was the first day of opening, we were not greeted with smiles or welcomings.
Instead tenpin did not know we were coming, had not set up any staff to set up the laser tag. The woman in the desk was frazzled saying they were short staffed and then ask us to wait whilst she served other people and when she could she would try get in radio someone to come. I had booked online 2 games of laser tag for 6 player. When someone came 20mins later we were very briefy told what to do but no safety briefing or how to put vests on right way. The lady was nice and said we were the first to have booked and only ones got that day. Stating thats why there was no one assigned to that area. The games were good, space small . Sadley the scores not available on first game which we were told it was recording them but went off before the end so we didnt know who won! Frustrating!
2nd game better was able to do teams adults v kids. It was good at £36 for 6 players mid week. Just wish we were welcomed and staff knew what they were doing .
At thed end of first game

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hello Megs,
Thank you for taking the time to rate Tenpin Blackpool stars. We are truly sorry to hear about your disappointing first experience. It sounds like there were several issues, from the lack of a welcoming greeting to the unpreparedness for your laser tag booking. We understand your frustration with the delayed start, the brief safety instructions, and the scores not being available for your first game. Your feedback is invaluable as we work to improve our services, especially during new openings. All the best ~ Laura

Valutata 5 stelle su 5

Really good bowling will do it again

Really good bowling will do it again

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Beth thank you for the lovely 5* rating of Tenpin Blackpool. We are delighted to hear that you had a good time! We hope to see you again soon for another 5* experience. Best wishes, Jade

Valutata 1 stelle su 5

Rip off and a mess

The place was a complete mess, empty glasses and food baskets over multiple tables, food thrown over floor.
Ordered food and was 90 minutes before it arrived, asked multiple staff where it was and told on its way.
When the food did arrive half the order was missing and what did arrive was indelible. The burger buns were rock hard, my "ultimate burger" was a plain hard burger bun with a cold beef patty, no salad, no sauce, hot dog with missing ketchup, onions and mustard. Left food and asked for a refund which we got.
The bar staff were rude and ignorant, the queue for the bar was ridiculous, they were too busy trying to make fancy cocktails while ignoring other people! Never again!

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Ian, thank you for taking the time to leave a rating and review of Tenpin Blackpool. We appreciate your honest feedback and we will ensure your comments are passed to the correct teams. Once again, we're sorry for any disappointment caused and we are pleased to hear that staff were able to offer a refund on this occasion. Best wishes, Jade

Valutata 1 stelle su 5

expensive

Our first visit here, and unfortunately, we won't be returning.
Firstly, it's very expensive. Places such as YMCA, First Bowl, and Level in Preston offer family bowling deals that provide much better value for money. For a family of four, you can often get two games each for around the same price that Tenpin charges for just one game.
We were also disappointed that there were no discounted rates for disabled customers or carers. Most other venues provide free carer places, often allowing up to two carers per disabled person.
To make matters worse, we waited almost an entire game of bowling (around 35 minutes) for a coffee. The staff seemed inexperienced and disorganised, and customer service was poor.
Overall, we found the venue overpriced, poorly managed, and not particularly disability-friendly.

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Sharon, thank you for leaving a rating and review for Tenpin Blackpool. We are really sorry for any disappointment caused. We do offer a concessionary rate for disabled guests and their carers which is available Monday to Friday, excluding bank holidays. Please note that this rate is only available to book over the phone with our central reservations team or at your local Tenpin site, all subject to availability. We will most certainly be passing all of your feedback on to ensure improvements are made! In the meantime, we do hope you will give us another chance and we very much look forward to welcoming you back! Best wishes, Jade

Valutata 4 stelle su 5

Really good place

Really good place, can be a little pricey though. And it takes them quite awhile to bring your food but apart from that it's great!

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hi there, thank you so much for the lovely 4* review of Tenpin Blackpool! We are really pleased to hear you had a great visit and will be sure to pass your comments on regarding pricing to the relevant teams for internal review. Best wishes, Jade

Valutata 1 stelle su 5

Wasn’t good for a first weekend

Wasn’t good for a first weekend. Not enough staff. A lot of waiting around. People leaving their posts. Staff getting frustrated and rolling their eyes and getting annoyed. Felt like a lot of people wanted us to just say leave it we will go but things were prebooked so wasn’t a matter of just walking away. Understand hiccups but was just very poor and lots of moaning from staff and customers.

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Katie, thank you for taking the time to leave a review of Tenpin Blackpool! We are very sorry to hear that your recent experience was not as enjoyable as we would have liked! Your feedback is very important to us as this will help us to make improvements for future visits so please be assured all will be passed on! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes, Jade

Valutata 4 stelle su 5

Brilliant place

Brilliant place, friendly staff. Only issue i had was the seating area isn't separate for the soft play. I didn't like leaving my bag by the bar seats to check on my child. Also no 2p machines only 10ps. No good for young children who are going to waste most. 10ps don't last

7 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Catherine, thank you for your 4* review of Tenpin Blackpool! We are so pleased staff were friendly. Please be assured all of your feedback will be passed to the relevant team to allow improvement's to be put in place. In the meantime, we hope you will visit us again soon in the future! Best wishes, Jade

Valutata 5 stelle su 5

Staff very friendly and helpful

Staff very friendly and helpful, food was lovely and didnt cost me a kidney. Clean and fun, deffo going back.

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hi there, thank you for the 5* rating of Tenpin Blackpool We're glad you had an overall fabulous visit. We can't wait to welcome you back! Best wishes, Jade

Valutata 5 stelle su 5

We had a brilliant evening at Tenpin…

We had a brilliant evening at Tenpin Blackpool. Bowling, singing and playing Laser Tag.
We didn’t want the evening to end.

3 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Colin, thank you for the lovely 5* rating of Tenpin Blackpool. We are delighted to hear that you had a fun time and did not want the evening to end! We hope to see you again soon for another 5* experience. Best wishes, Jade

Valutata 5 stelle su 5

Great night

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Glen, thank you for the wonderful 5* rating for Tenpin Blackpool! We hope to see you again soon for another great night! Best wishes, Jade

Valutata 2 stelle su 5

Not a good experience to the new tenpin blackpool

When we arrived we had a security man come to ius to tell my grandson couldn't bring in his drink which fair anoth but he told him to put it on table and pick before we leave. Anyone could go to this table not bothered about it getting pinched I was more concerned that someone could of put something in it. We didn't pick up when we left.
The noise was very very Loud kids running round, bumping into everyone it was awful. There didn't seen to be anyone in charge at all . I know your going to say it's a bowling alle but the one in town isn't as noisy.
We went bowling when we arrived at the lane, we was on 15, there was food, drinks, rubbish everywhere not on just ours but every one, there was no staff around the bowling. The foid and drinks and rubbish was still there when we left.
My son went to the bar area to get drinks for us and there was people saying thay have been waiting 20 mins to be served. We ended up not getting anything.
There was a few staff on the bar area none of the seem intrested and was just standing around taking the time. I notice one bloke running around outside the bar area nearly knocking people over, look like he was having a bad day.
I gave my grandson some money for the machine disappointing that there all tickets and that 3 ran out of tickets noone around to sort it. The tickets you need for the prizes is tomuch .
We was really looking forward to coming, think is going to be abit of time before we go again. Shame really as were local. And this one is better bowling than town.

7 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Elaine, thank you for taking the time to review Tenpin Blackpool! We're sorry to hear that there had been issues during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool'. We hope to see you again soon for a better experience. Best wishes, Jade

Valutata 5 stelle su 5

Great location

Helpful staff great place

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Shaun, thank you so much for the fab 5* review of Tenpin Blackpool! We are really pleased to hear you had a great visit and we can't wait to see you again soon for another 5* experience! Best wishes, Jade

Valutata 5 stelle su 5

Great place

Great place, staff really friendly. Had a amazballs time.❤️

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Paul, thank you for rating Tenpin Blackpool 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade

Valutata 1 stelle su 5

We ordered food for 3 of us came to…

We ordered food for 3 of us came to 49.00 pounds it was burgers and chips x2 and hot dog and chips we waited nearly 2 hours asked after just over an hour where the food was to be told they were just cooking chips and it would be out nearly another hour and it comes out the buns were rock solid u couldn't even bite it it was absolutely disgusting we left the whole meal and complained

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Rebecca. Thank you for taking the time to leave us a review for our Blackpool location. It is disappointing to hear that you did not enjoy the food, we appreciate your feedback regarding this and will be sure to pass the comments on so future improvement can be made. Best wishes, Jade

Valutata 3 stelle su 5

Food service was definitely slow

Food service was definitely slow. We had pre ordered the burger and 2games deal. We got given the wrong type first of and it took 15 mins to correct this. Then ordering a drink for the qr code took another 15 mins to arrive. Service just seemed slow.

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hi there, thank you for the 3* rating of Tenpin Blackpool. We are sorry to hear that the food service was slow. Your feedback is important to us and we will ensure this is passed to the correct teams for future improvement. Best wishes, Jade

Valutata 4 stelle su 5

Tenpin Blackpool

Had a great birthday here , bowling lanes and set-up great , not required to wear bowling shoes which was a bonus. We booked 3 games of bowling between 8 ppl. Also booked soft play and karaoke room seperate time slots. Staff did their best with the tuesday evening rush . Had to wait for a member of staff to open up karaoke room , but to their fairness , he added extra time from which we waited outside the door. Could do with more bar staff IMO. But apart from that a great venue . Lets keep it clean and tidy Blackpool residents. A great place to be all ages .

9 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Michael thank you for the the 4* rating of Tenpin Blackpool. We're glad to hear that you had a great birthday at the venue! In regards to staffing levels, your feedback is important to us and we will ensure this is passed to the correct teams for future improvement. Best wishes, Jade

Valutata 1 stelle su 5

Paid £70 for 3 games of bowling for 2…

Paid £70 for 3 games of bowling for 2 adults and 1 child whoch i thought was a little steep, but then ordered food which came to roughly £60 which came out cold and missing 2 drinks which we then had to wait for.

Went on to the arcade machines where nearly all them was braking down. We even paid for one machine and it diddnt give you the correct amount of goes, this happend twice.

Went to go cash in the tickets but all the ticket counting machins where full so was out of order, after waiting for the only arcade staff member to sort the problem aswell as helping every one else out we then managed to go to the goody shop to see what we could get only to be told we had to cue up in the massive cue for the bowling as they dont have a seperate counter to deal with the ticket shop.

So now we finally get to the counter to claim our prizes only to be told they had no stock of everything we wanted.

10 giugno 2026
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Risposta di Tenpin - Blackpool

Hi Geoff, thanks for leaving a rating and review for Tenpin Blackpool! We appreciate your feedback and are sorry for any disappointment caused. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade

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