I had a Telford Cylinder fitted last year. I forgot to register it and as a result I had no guarantee. I approached Telford and they arranged for my cylinder to have its first year service. Very... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I needed to have the Solar Thermal system serviced. After trying for weeks with other businesses without success, I phoned this Company. They were amazing and arranged to get the system checked the ve... Leggi di più
Oh my goodness I don’t know where to start ! From the very first time I spoke to Caroline the customer service has been second to none ! Basically we had a Tornedo cylinder installed a few yea... Leggi di più
Telford really have been amazing at sorting out the issues left by greener living. Both with a leaking tank last august and more recently helping me diagnose and resolve my tank sterilisation iss... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
UK Copper & Stainless Cylinder manufacturer, proud to be manufacturing cylinders within the UK for over 30 years.
Informazioni di contatto
Furrows Business Park, TF1 2FE, Telford, Regno Unito
- 01952 257963
- sales@telford-group.com
- www.telford-group.com
4,8
Eccellente
167 recensioni
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New Cylinder caused hot water isses
Purchased a brand new cylinder with installation, once installed the hot water tempatature in my shower dropped, originally Cylinder Maintenance Services Teleford said they would come and inspect, then they said I would have to pay for this service even though;
a) I had just paid for the brand new cylinder installation
b) The shower worked fine previously
c) They initially agreed to inspect it for free
d) I had spent nearly £2,000 with them on the new cylinder and installation.
I did not ask them to fix something they did not cause, just to see if the new cylinder and/or it's installation was the issue.
Very disappointing.
12 marzo 2019
Non scritta su invito
I bought a faulty cylinder from this Company , TELFORD CYLINDERS
I bought a faulty cylinder from this company a welded joint started leaking they wouldn't believe they were at fault it cost me an extra days work installing a replacement cylinder they refused to pay for my labour and never offered any compensation to my elderly customers for being without hot water till a replacement cylinder arrived I would definitely get something in writing before purchasing from this FAMILY RUN COMPANY
1 dicembre 2014
Non scritta su invito
This manufacturer has the right attitude to customer service
I ordered a Telford Tank through a partner company of theirs (heatandPlumb, see separate review) and was let down badly by them. I called Telford Group and was put in touch with their customer service team.
Not expecting a great deal my hopes were not high, but I was treated like the most important customer there was and the lady I was talking to managed to create a miracle. She was able to get my tank delivered the next day when HeatandPlumb would not even recognise there was a problem.
The amazing thing was that the company (Management and Manufacturing) all backed up her promise to me and rescued a very tight schedule. This company should win every customer service award there is.
24 maggio 2011
Non scritta su invito
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