Exactly the same issue as the 1-star review on 22 Dec 2025 and many others earlier. We ordered through Virgin Experience Days in good time but did not receive the goods within the promised timeline. T... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I found out about Tapp’d cocktails through a friend during lockdown and I have ordered from them plenty of times since! The cocktails are delicious (plenty of alcohol content, not just fruit juice) an... Leggi di più
We have bought online a few times and purchased bottles when we have found them locally, any issues we may have had online were dealt with very quickly and above expectations not that we have had ma... Leggi di più
L'azienda ha risposto
Ordered a package through Virgin Experiences in early November, and as of 21/12 still not received items paid for. The company's phone lines are dead, or time out - they do not answer. They do not rep... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Tapp’d Cocktails is a family run, Essex-based ready to drink bottled cocktail company. We launched in 2019 with a goal to shake up the ready to drink cocktail industry, since then we have taken the UK by storm and seen great success with our local home delivery service as well as supplying our trade partners nationwide. We are proud of our reputation for great customer service and the quality of our drinks which we develop with industry experts, our supply chain partners and our loyal customer base who we like to collaborate with in every new drink development and then launch for your enjoyment allowing you to #wakeshakeserve and enjoy within 20 seconds.
Informazioni di contatto
35 Progress Road, Tappd Cocktails, SS9 5PR, Leigh On Sea, Regno Unito
- 01702936500
- sales@tappd.co.uk
- www.tappdcocktails.com
Ha risposto al 27% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Risposta di tappd.co.uk

Risposta di tappd.co.uk

Risposta di tappd.co.uk

Risposta di tappd.co.uk

Risposta di tappd.co.uk

Risposta di tappd.co.uk
Great selection, amazing cocktails
I order from Tapp’d cocktails every birthday party or event I host and their cocktails are always the first to go! Love the wide selection they have and delivery’s always quick. Even been able to pick them up before when I’ve left it too last minute to order which is handy!

Risposta di tappd.co.uk
6 stars if I could
Lovely friendly staff excellent delivery time, and the cocktails Are excellent have ordered with them many times.and will continue to do so, keep up the good work everyone

Risposta di tappd.co.uk
Amazing cocktails!
Amazing cocktails! Really easy to put together or keep in the fridge for a warm day. Owner really knows what people want and he puts that above everything! Definitely recommend :)

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Ordered products for a party
Ordered products for a party! Arrived on time! Absolutely loved the cocktails! Will be ordering again!! Fabulous!! 5 star products and service!! Well done Tappd

Risposta di tappd.co.uk
Tappd Salted Caramel Colada!
We have bought online a few times and purchased bottles when we have found them locally, any issues we may have had online were dealt with very quickly and above expectations not that we have had many, only the once!
The reason for the review now is because some of the new flavours are stunning. Not a personal fan of the cans (not strong enough) but the bottles are wonderful.
The new salted caramel colada sounds unusual but it is blooming amazing.

Risposta di tappd.co.uk
don’t bother
I ordered on Monday by Friday nothing , phoned and oh I’m so sorry they have been damaged in transit and we will get another box over to you … I’m five mins down the road I said I need them for a party tomorrow will they be here if not I can pick them up … yes
Were they … no in fact not till Tuesday why Thankyou for that ! Not even an apology oh well won’t be doing that again and to think I have hundreds of customers too ! Bad communication
In reference to your reply ??? You have terrible customer service. You don’t answer emails and again I’m five mins down the road I could of come and got them ! Nothing to do with your delivery server it’s you

Risposta di tappd.co.uk
Didn’t receive the refund promised
Made an order in the Thursday and paid for a Saturday delivery didn’t turn up when I called up they said I’d receive a refund in postage and 25% refund on the order due to the issue, I’ve rang twice and emailed a number of times and they tell me they will do it straight away and the emails they just don’t respond to them

Risposta di tappd.co.uk
Got a voucher for 6 cocktails and an…
Got a voucher for 6 cocktails and an online escape room as part of Virgin Experiance Days.
Clicked the link on the voucher to email the escape room company which all went through fine.
Clicked the link on the voucher to email Tapp'd and filled in the required details. They then came back saying the voucher code was wrong. My mistake - I emailed them the wrong code. I then sent the correct code over 2 days ago and am yet to get a reply. I've followed up and still not got a reply.

Risposta di tappd.co.uk
Poor customer service
I’ve purchased from Tappd a few time now and was happy with their service and products, this was until I asked for their support in potential fraudulent activity around my email address and potential phishing emails in the name of Tappd. I have emailed them twice and left voicemail messages but they just don’t respond, my experience is they don’t answer the phone either. This has soured my perception of this company now and I am now reluctant to purchase from them.

Risposta di tappd.co.uk
Gorgeous cocktails
Received cocktails as an experience gift gorgeous taste really pleased with purchase my favourite was pina colada will definitely order again.

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Gone downhill
Used to be the best cocktails about now they taste like the watery all inclusive cocktails abroad won’t be getting these again

Risposta di tappd.co.uk
High quality
I had an issue in receiving my order. The customer servicecwas second to none and couldn't do more to resolve. Once I did receive my order the cocktails were lovely. My favourite was the mojito. Very authentic, tasty and enjoyable. Good trustworthy company with a very high quality product

Risposta di tappd.co.uk
I ordered 12 bottled cocktails using…
I ordered 12 bottled cocktails using virgin experience voucher ordered Tuesday arrived Wednesday morning not tried them yet but so far well impressed with service

Risposta di tappd.co.uk
Excellent customer service
Excellent experience from start to finish. The whole process from claiming the voucher to receiving the products was very smooth and I was kept informed at every stage. The turnaround was extremely quick and completely exceeded my expectations. Excellent customer service thank you team tapp'd

Risposta di tappd.co.uk
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