I dealt with Chris Buss, and in just over a week my mini was collected all finances paid off plus some equity left in car for me. Chris was very efficient, made me understand each stage of the proces... Leggi di più
Sede
Cambia sedeLondon Road, Cow Roast, HP23 5RE Hertfordshire, GB
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Scopri cosa dicono le persone
We returned to BMW looking to trade in or repair our aged 2 series but ended up buying a new car. It was the sensible obvious solution but we were coached well through the process. This was conducte... Leggi di più
L'azienda ha risposto
Out of all of the dealerships I've used over the years, BMW Tring has made it to the top. George (Product Genius) has been nothing short of excellent, from his friendly professional manner to his cons... Leggi di più
L'azienda ha risposto
Just taken delivery of our new 1 series. Cant praise sytner tring enough for their professional and swift turn around. From order to delivery in 1 week. Special mention to megan and steve, our sales... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informazioni di contatto
London Road, Cow Roast, HP23 5RE, Hertfordshire, Regno Unito
4,7
Eccellente
286 recensioni
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Ahsan and Scott were a pleasure to deal…
Ahsan and Scott were a pleasure to deal with, they did what they said they would do.
Recommended!!
11 settembre 2026
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Chris Buss - mini purchase
I dealt with Chris Buss, and in just over a week my mini was collected all finances paid off plus some equity left in car for me. Chris was very efficient, made me understand each stage of the process, fabulous experience.
9 settembre 2026
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Helpful Staff
Helpful, knowledeagable and professional staff at the service desk made the experience really pleasant.
21 agosto 2026
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Risposta di Sytner Group - Sytner Tring BMW
Dear Arzhang, Thank you very much for your kind words regarding your recent visit to Sytner Tring BMW. We are delighted to hear that our helpful, knowledgeable, and professional service desk staff made your experience so pleasant. It is always our aim to provide exceptional customer service, and feedback like yours really encourages the entire team. We truly appreciate you taking the time to share your positive experience and look forward to welcoming you again in the future. Kind regards, Sytner Tring BMW Team
new BMW
Recently purchased my new BMW, George was amazing! Had the smoothest buying experience! Second time buying our car from BMW Tring and as always it’s been great!
26 agosto 2026
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Risposta di Sytner Group - Sytner Tring BMW
Dear Jewel, Thank you ever so much for your wonderful review. We’re thrilled to hear that George provided such a smooth and enjoyable experience for your recent BMW purchase. It’s fantastic to know that your second visit to BMW Tring has been just as positive as the first. Your continued trust means a great deal to us, and we’re honoured to have helped you find your perfect car once again. Wishing you many happy miles ahead! Best regards, The Sytner Tring BMW Team
Excellent service from Jason
Excellent service from Jason. He even responded to queries on his day off
21 agosto 2026
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Risposta di Sytner Group - Sytner Tring BMW
Thank you very much, Mick, for your kind words and wonderful 5-star review. We are delighted to hear that Jason provided you with excellent service and went above and beyond by responding to your queries even on his day off. It is always our aim to offer outstanding customer care and support at every opportunity. Your feedback is truly appreciated and motivates the whole team to continue delivering exceptional experiences to all our customers. We look forward to welcoming you again in the future.
I love my Mini Cooper
I love my Mini Cooper and have been coming back to Sytner Tring for 16 Years, even though I don't live locally anymore. Staff always very helpful and go the extra mile.
20 agosto 2026
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Risposta di Sytner Group - Sytner Tring BMW
Dear Patricia, thank you ever so much for your kind words and continued loyalty over the past 16 years. We are delighted to hear how much you love your Mini Cooper and truly appreciate you making the journey to Sytner Tring despite not living locally anymore. Knowing our team consistently goes the extra mile to provide helpful service means a great deal to us. We look forward to welcoming you back whenever you return and wish you many enjoyable drives ahead.
Great service from Alex who kept me…
Great service from Alex who kept me informed in a timely manner while my car was in the workshop and reacted quickly to source a new tyre enabling collection on the same day which was important to me as I had a long trip the next morning.
12 agosto 2026
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Risposta di Sytner Group - Sytner Tring BMW
Dear Mr Brooks, Thank you very much for your delightful review. We are pleased to hear that Alex was able to keep you well informed throughout your visit and acted swiftly to source a new tyre, ensuring your car was ready for your important journey. It is always our aim to provide efficient and reliable service, and your kind words are greatly appreciated. We wish you safe and enjoyable travels and look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
Risposta di Sytner Group - Sytner Tring BMW
Dear Daniel, Thank you very much for your kind words and for taking the time to share your positive experience with us at Sytner Tring BMW. We are delighted to hear that your issue was resolved promptly and to your satisfaction. Providing excellent service is very important to us, and it is wonderful to know that we met your expectations. Should you require any further assistance in the future, please do not hesitate to get in touch. We look forward to welcoming you back. Kind regards, The Sytner Tring BMW Team
I love this garage
I love this garage - they are very reliable, polite, friendly and excellent communicators. Wouldn’t take my mini anywhere else
7 agosto 2026
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Risposta di Sytner Group - Sytner Tring BMW
Thank you very much for your wonderful feedback. We are delighted to hear that you find our team reliable, polite, and friendly. Communication is very important to us, so it’s great to know this has been appreciated. It means a lot to us that you trust us with your Mini and wouldn’t consider going anywhere else. Your support is truly valued, and we look forward to continuing to provide you with the same excellent service in the future.
Risposta di Sytner Group - Sytner Tring BMW
Dear David, Thank you ever so much for your wonderful review. We are delighted to hear that you found our customer service to be excellent. It’s always our aim to provide the highest standard of care and attention to our customers, and your kind words truly mean a great deal to the entire team. We look forward to welcoming you back to Sytner Tring BMW in the future. Warm regards, The Sytner Tring BMW Team
Risposta di Sytner Group - Sytner Tring BMW
Dear Mr Hammond, Thank you very much for your kind words. We are delighted to hear that you found our staff friendly and helpful during your experience with Sytner Tring BMW. Providing excellent customer service is something we take great pride in, and it is wonderful to know this was reflected in your visit. Your positive feedback truly means a lot to the whole team. We look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
Good customer service and speedy repair
3 agosto 2026
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Risposta di Sytner Group - Sytner Tring BMW
Dear Steve, thank you for your kind words and for taking the time to share your experience at Sytner Tring BMW. We are delighted to hear that you found our customer service to be good and the repair process speedy. It is always our aim to provide efficient and attentive care to every customer. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best wishes from the entire team.
Ease of drop off
Ease of drop off, polite and friendly staff and communication about progress were all very good
30 luglio 2026
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Risposta di Sytner Group - Sytner Tring BMW
Dear Sue, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Tring BMW. We are delighted to hear that you found the drop-off process easy and appreciated the polite and friendly nature of our staff. Clear communication is something we strive for, so it’s wonderful to know you were kept well informed throughout. We truly value your feedback and look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
Very Good Experience
I had a very good experience at Sytner. Callum was very helpful and while it was just an MoT and wheel alignment it was all done as expected. Everyone was helpful and friendly.
23 luglio 2026
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Risposta di Sytner Group - Sytner Tring BMW
Dear Low, Thank you very much for your kind words and for taking the time to share your experience at Sytner Tring BMW. We are delighted to hear that Callum and the team provided helpful and friendly service during your MOT and wheel alignment. It’s wonderful to know that everything was carried out as expected. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best wishes, The Sytner Tring BMW Team
Everything went so smoothly from start…
Everything went so smoothly from start to finish.Michael the Sales Executive was brilliant,Funny and very professional.
11 luglio 2026
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Risposta di Sytner Group - Sytner Tring BMW
Dear Mr Davies, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that everything went so smoothly from start to finish. Michael will be thrilled to know that his professionalism and sense of humour made such a positive impression. It is always our aim to provide excellent service, and your feedback is truly appreciated. We hope you continue to enjoy your BMW and look forward to welcoming you back in the future. Best wishes, The Sytner Tring BMW Team
1st Service while you wait.
1st Service while you wait.
The car was booked in for 8.30 and I was driving it away by 10am, fast efficient team & service. Coffee & biscuits plus a wonder around stock at the show room meant the time didn't drag.
13 luglio 2026
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Risposta di Sytner Group - Sytner Tring BMW
Dear Seldon, thank you very much for your kind words and positive feedback. We’re delighted to hear that your first service was completed efficiently and that you enjoyed the refreshments and browsing our showroom while you waited. It’s always our aim to provide a seamless and pleasant experience for our customers. Your satisfaction means a great deal to us, and we look forward to welcoming you back to Sytner Tring BMW in the future. Best wishes from the team.
Constant communication and updates so I…
Constant communication and updates so I knew exactly what was going on
13 luglio 2026
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Risposta di Sytner Group - Sytner Tring BMW
Dear Mrs M, Thank you very much for your kind words. We are delighted to hear that our constant communication and updates helped you feel informed throughout your experience with us. At Sytner Tring BMW, we strive to keep our customers fully aware of every step, ensuring complete peace of mind. Your feedback is greatly appreciated and motivates our team to maintain the highest standards. We look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
Sales team understood needs of the…
Sales team understood needs of the customer. Poor quality preparation of vehicle soured the experience. Dealership are rectifying issues and taken ownership of the problem.
30 giugno 2026
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Risposta di Sytner Group - Sytner Tring BMW
Thank you for your feedback. We are pleased to hear that our sales team understood your needs and provided support throughout your experience. However, we sincerely apologise for the poor quality preparation of your vehicle, which understandably affected your overall impression. We would welcome your feedback direct to our Head of Business with some further information so we can put things right. Her email address is louisehill@sytner.co.uk. Thank you.
Risposta di Sytner Group - Sytner Tring BMW
Dear Andrew, Thank you very much for your kind words. We are delighted to hear that you found our team very competent in what we do. It is always our aim to provide the highest standard of service and expertise to all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to everyone here at Sytner Tring BMW. We look forward to welcoming you back in the future. Best wishes, The Sytner Tring BMW Team
As if at Tring dealt with my service on…
As if at Tring dealt with my service on the X1 with great professionalism. Keeping me informed every step of the way. Returned the car to me valeted on time.
1 luglio 2026
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Risposta di Sytner Group - Sytner Tring BMW
Dear Richard, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Tring BMW. We are delighted to hear that our team handled your X1 service with professionalism and kept you informed throughout the process. It’s wonderful to know that you were pleased with the timely return of your car, valeted to your satisfaction. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, The Sytner Tring BMW Team
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