PROFESSIONAL SERVICE RECEIVED We went to see a vehicle and the Salesman was very Professional Polite and Non Pushy at all.He left us to it and told us if we needed him just give a shout out.I highl... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Brilliant and professional service from Kyle and Luke. Having experienced some tech issues making payment both helped out and were so patient. We were fully informed about the car and any extras we... Leggi di più
L'azienda ha risposto
Really happy with the service from these guys from the start. We felt listened too and not pressured in any way by Shanae, and we felt she went above and beyond for us trying to help us find a car whi... Leggi di più
L'azienda ha risposto
A very poor experience with salesman Jamie Taylor. I enquired about a 21 plate M4 on 22nd and 23rd and he did not come back to me at all. Even after sending a email with a offer, he failed to return m... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informazioni di contatto
325 Barnsley Road, WF2 6EH, Wakefield,, Regno Unito
- 01924 242422
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Israr was a very honest & polite…
Israr was a very honest & polite member of staff...dealt with everything in a professional manner...very satisfied :)

Risposta di Sytner Group - Sytner Select Wakefield
Five star review for Joe at sytner Wakefield
Five star review for sytner Wakefield, our car purchase was a very good experience. We bought our car with the help of Joe, what a professional chap and extremely helpful all the way through. Would highly recommend.

Risposta di Sytner Group - Sytner Select Wakefield
Great service from Mobs & Shanae.
Great service from Mobs & Shanae.

Risposta di Sytner Group - Sytner Select Wakefield
There was a problem on my communication…
There was a problem on my communication with them they did not help my queries on the booking details I did not feel any customer service coming from them at all

Risposta di Sytner Group - Sytner Select Wakefield
Had a great experience here
Had a great experience here, Yvonne and Jonathan was really helpful

Risposta di Sytner Group - Sytner Select Wakefield
Emily made our experience great I…
Emily made our experience great I called up this morning and even sent her outside to look at the body work she gave me all the info and went the extra mile !
Came in bought the car because of how helpful Emily was on the telephone!
Tom was great too going over the paperwork.
Highly recommended!!

Risposta di Sytner Group - Sytner Select Wakefield
All in I had a positive experience in…
All in I had a positive experience in buying a car from the Wakefield site.
Israr did a good job and wasn’t as pushy as some car sales people can be

Risposta di Sytner Group - Sytner Select Wakefield
Herby and Tyler provided amazing customer service
Herby and Tyler provided an amazing service to us. We travelled all the way from Birmingham to buy a 5 series estate. Upon arrival we were greeted warmly and we were encouraged to test drive the car before we bought. There was a bit of shaking in the car so we got a little bit put off. Not only did Tyler give us a really good price on our PX, he didn’t release the vehicle we were buying until all the issues were fixed. Not only that, they offered us so many incentives on top. Our brakes were replaced, the car was checked thoroughly for any other issues and we got a free GardX protect on the vehicle too. Tyler and Herby were really nice and kept us up to date from the minute we left the car show room to when we came back to collect the vehicle. They also fuelled up the new car for us for the inconvenience for the other day! We are really happy with the transparent and good service that we have been provided with and will definitely be using Sytner Wakefield again! Highly recommend as they have a really good selection for cars too!! Happy car shopping guys 😊

Risposta di Sytner Group - Sytner Select Wakefield
Austen was an excellent knowledgeable…
Austen was an excellent knowledgeable salesman, very helpful and made the Car purchase an enjoyable experience.

Risposta di Sytner Group - Sytner Select Wakefield
Austen made the car buying experience a…
Austen made the car buying experience a pleasure.
Thank you.

Risposta di Sytner Group - Sytner Select Wakefield

Risposta di Sytner Group - Sytner Select Wakefield
I was interested in a Mercedes held by…
I was interested in a Mercedes held by Sytner Wakefield, I live a long way away so it was important for me to get a great sense of the car without seeing it in person... I spoke with Yvonne and nothing was too much trouble - making a detailed video showing me the car in minute detail, including my extra requests to see mechanics, scuffs etc.
She also kept me up to date over the next few days RE service and a few other details.
When I arrived the handover by Joe was excellent, I felt very cared for throughout the whole process.
Thank you!

Risposta di Sytner Group - Sytner Select Wakefield
Amazing professionalism and customer service!
We came into the Wakefield store to look for a car for the first time after passing. Had the lost wonderful customer service from both Tyler and hert. Very polite and professional in explaining all the covers, terms, pricing and warranty. Going through the finance process aswell was very helpful and made everything seem easy to understand. Would 1000% recommend and will always look here for future car purchases too.

Risposta di Sytner Group - Sytner Select Wakefield
Mobs at the car show moroom was fantastic…
Mobs at the car show room was fantastic from start to finish excellent service and a very pleasant guy thank you

Risposta di Sytner Group - Sytner Select Wakefield
Very good experience start to finish
Very good experience start to finish

Risposta di Sytner Group - Sytner Select Wakefield
Amazing experience at Sytner Wakefield
Amazing experience at Sytner Wakefield the dealership with great help from Israr.
Both Israr and Paul G were great at getting everything set up and going through the entire purchase process. Would definitely recommend.

Risposta di Sytner Group - Sytner Select Wakefield
Unfortunately the service which I was…
Unfortunately the service which I was given after my car broke down after only having it 3 months was appalling from your team, my car was dropped off at your garage on the 27th of April and booked in for the 29th April for the diagnostic.
After contacting your team on the 7th May to see why it was taking so long they blamed the warranty team for delaying which was untrue, I contacted the warranty team and was told they sent a email to your team on the 5th of may asking for the diagnostic codes so they could approve for the repair but your team where dragging there heels and not sending the codes even trying to speak to someone at Sytner was difficult, I even asked to speak to the manager but was told I couldn't speak directly to the manager.
I didn't get the car back until the 22nd of June explain that one and a final bill I had to pay of £525.
After picking the car back up there's a bleeping sound when I turn the engine on which wasn't there before.
As for taking my time to reply to you I know nothing will come of it.
Thanks Bryan

Risposta di Sytner Group - Sytner Select Wakefield
Absolute terrible service when I picked…
Absolute terrible service when I picked the car up warning lights all over dash even though only had MOT day before, no technician to sort out so had to go home in a taxi had already changed my vehicle over then once collected tracking was out again couldn’t fit me in for this sorting so had to pay another garage to rectify extremely poor communication as sales manager ignored emails

Risposta di Sytner Group - Sytner Select Wakefield
fantastic service received
Served by Herbie and previously Billy and couldn’t have asked for better. Super helpful and their advice was hugely appreciated. Finance clearly explained and plenty of help and advice given. No pressure from any of the sales guys, which is brilliant.

Risposta di Sytner Group - Sytner Select Wakefield
Great experience very polite helpful…
Great experience very polite helpful and down the earth staff , Yvonne and Johnathan were amazing !

Risposta di Sytner Group - Sytner Select Wakefield
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







