Went into look at a new car for the wife, was greeted by Matt and Brad who was very helpful and we ended up driving a car away in less than 24 hours, They was very professional and didn’t press us t... Leggi di più
Sede
Cambia sedeRavens Way, NN3 9UD Northampton, England, GB
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Scopri cosa dicono le persone
Geani and Dan h were very helpful when we came to sytner they showed us 2 cars and gave us a test drive they were open and transparent through the whole process We have since put a deposit down... Leggi di più
L'azienda ha risposto
From start to finish was such a good service especially the young man called Oliver Turner. Was so lovely and went above and beyond to get us the best deal on our part exchange. We have always had a... Leggi di più
L'azienda ha risposto
Matt and Brad were very professional and good with their sales techniques, neither was pushy and they seemed to care and want to help, nothing was too much.
Dettagli dell'azienda
Scritti dall'azienda
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informazioni di contatto
Ravens Way, NN3 9UD, Northampton, England, Regno Unito
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Le persone hanno visualizzato anche
Chris Sexton provided an outstanding…
Chris Sexton provided an outstanding experience from start to finish. He was incredibly knowledgeable, genuinely caring, and took the time to understand exactly what we were looking for. Rather than trying to push one option, he presented a range of vehicles and explained the pros and cons of each, making the whole process feel relaxed and pressure-free.
His professionalism, honesty, and attention to detail really stood out, and I felt supported every step of the way. I wouldn’t hesitate to recommend Chris to anyone looking to buy a car. Thank you for making the experience such an enjoyable one!

Risposta di Sytner Group - Sytner Select Northampton
Chris S and Matt thank you!
Christopher S has been brilliant with helping me find a new car after mine was written off. Very helpful and friendly. Matt was also very helpful with securing the car at the very end! Thanks guys! Would recommend.

Risposta di Sytner Group - Sytner Select Northampton
Excellent Service
Rob offered help and assistance immediately, he was friendly and passionate about his job, and really helped make the experience less stressful. Matt also made the admin side efficient and easy. Will definitely come back here next time we need to buy a car!

Risposta di Sytner Group - Sytner Select Northampton
Great Service
We were looked after by Rob who made the process so easy from start to finish. Buying a car can be quite a daunting experience which was made much easier thanks to Rob. All of the admin and paperwork was a breeze thanks to Matt so a really good experience overall

Risposta di Sytner Group - Sytner Select Northampton
Great service from Dan K
Great service from Dan K, very efficient, approachable and helpful.

Risposta di Sytner Group - Sytner Select Northampton
I had a great experience with Sytner…
I had a great experience with Sytner Select. Alfie was incredibly friendly, professional, and took the time to explain everything clearly from start to finish. He answered all of my questions patiently and made the whole process easy to understand, with no pressure at all. His excellent customer service made me feel confident and comfortable throughout my visit. I would highly recommend Sytner Select, especially if you’re dealing with Alfie. Thank you for such a positive experience!

Risposta di Sytner Group - Sytner Select Northampton
Harvey was a great salesman
Harvey was a great salesman.
Fantastic service
Very knowledgeable and helpful

Risposta di Sytner Group - Sytner Select Northampton
Poor Sales team
I was reaching them to buy a new Geely EX5 Max, I got a competitive quote from their sales person (Josh) with the manufacturer deposit, once I wanted to proceed with the purchase their response has been very bad, I followed up every day with Josh who stopped replying to my emails, messages and calls. I even paid a booking fee for the car, they delayed for no reason (no proper communication) later they said the offer is over and I can’t avail it. I finally got annoyed with their approach and cancelled the booking and asked for the refund(still waiting for their confirmation). I wouldn’t recommend them if you are looking for a smooth buying experience. I am happy that I didn’t proceed with them.

Risposta di Sytner Group - Sytner Select Northampton
Alex and Josh were amazing
Alex and Josh were amazing! Answered all of the questions I had, they were both very polite and professional! Would recommend them to any looking for their next car!

Risposta di Sytner Group - Sytner Select Northampton
My car was booked in on the 26.06.2026…
My car was booked in on the 26.06.2026 fro an MOT and a service, with an additional aircon service. upon arrival the person checking in the car confirmed that the car wash would not be at an additional cost as the car was in for an MOT and Service. When I arrived just after 4pm I was told the car had failed the MOT. The items in question could have been replaced very easily with a phone call and my approval as the car was onsite for a service: a number-plate light and a headlight. I had no phone call prior to collecting to inform me of any issues. Then the car was also not washed- the feedback on this was that the car failed the MOT so could not be driven. The MOT items listed are lights and covers I don't see how this affects a car being washed which is included in the service, which I paid for. This is very poor communication and service. I bought the car here in 2021 and will not be returning .

Risposta di Sytner Group - Sytner Select Northampton
Great Experience
Had a great experience at Sytner Northampton. Matthew assisted us and was very professional and knowledgeable throughout. Overall, we couldn’t fault the service and would recommend to anyone looking for their next car.

Risposta di Sytner Group - Sytner Select Northampton
Chris was a pleasure to deal with from…
Chris was a pleasure to deal with from start to finish.
As a customer it’s lovely to have a nice straight forward transaction especially in this weather.
Shout out to Lewis as well!!
Thank you guys I’m very pleased with my new car!!!

Risposta di Sytner Group - Sytner Select Northampton
Couldn't fault a thing
Couldn't fault a thing. Both Ty and Alex were very helpful, polite and explained things well. Quick transaction with buying our new car!

Risposta di Sytner Group - Sytner Select Northampton
So the process is purchasing the…
So the process is purchasing the vehicle was a breeze, the vehicle was purchased on the 13/06/26 but the vehicle I purchased failed me within 10days (23/06/26)!!!
The customer service I received from the after car sales team has been absolutely diabolical, I was left stranded for approximately 3 hours the break down recovery I was meant to receive never came I had to seek help from family who came and jump started the vehicle so I could drive it to sytner select servicing centre myself!
When I got there I was just told to sight some paperwork had the key over and they would be in contact between 24 - 48 hours with a diagnosis of the vehicle to let me know what is the fault with the vehicle. The first 24 hours went by I heard nothing so I contacted them for an update and was told the vehicle hasn’t even been seen. I called again 48 hours after and no one answered I had to call the main sytner select for information but they couldn’t give me much information.
Me and my 2 children have been left with no vehicle and have been inconvenienced and left in distress fuming is an understatement at this point!

Risposta di Sytner Group - Sytner Select Northampton
Alfie is helpful to me and my husband.
Alfie is helpful to me and my husband.
He is a very hardworking and smiles

Risposta di Sytner Group - Sytner Select Northampton
Alex and Josh were great through the…
Alex and Josh were great through the process. They made buying my first EV and new car a breeze. Thanks for all the support.

Risposta di Sytner Group - Sytner Select Northampton
Have bought multiple cars from here now…
Have bought multiple cars from here now (throughout a name change) and they are great, Lloyd was our salesman who looked after us and was fantastic, he understood what was important to us and helped us find what we needed! The manager Louis who took over to complete the purchase was transparent with everything and helped us brilliantly. Very friendly

Risposta di Sytner Group - Sytner Select Northampton
Service from start to end was great!
Service from start to end was great!
Was served by Little Ollie. Process was smooth and transitioning from old vehicle to new couldn't have been any easier, thanks for your service!
Honestly grateful

Risposta di Sytner Group - Sytner Select Northampton
See above/fore mentioned
Staff and how I was dealt with on the visit.
Greeted by Amy on arrival, who ensured I had the keys for the cars I’d selected to view.
Found the car I wanted, Rakesh talked me through all the documents, demands and needs, warranty Guard X.
On collection day Louis greeted by who walked me through the final paperwork,

Risposta di Sytner Group - Sytner Select Northampton
Very helpful staff and super friendly :)

Risposta di Sytner Group - Sytner Select Northampton
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