Sytner Group - Sytner Maidenhead BMW Recensioni 

No issue kept informed all the way efficient and polite service

Very helpful and polite. I went in with flat tyre that was replaced the next day and they also fitted in my service and MOT that was booked for a week ahead.
Kelly ket me informed of the progress during the day.

Purchased a new X3 M50 and the sale was presided over by Jeremy who was great, paperwork was quick and easy to complete.
The car arrived on time and the handover went smoothly.
Thank you Sytner BMW Maidenhead...

The service representative provided excellent advice on the service required which was condition based.

Kevin was very helpful and professional thoughout the whole process.

My car was ready with the to be received, the service, hospitality and letting me know that my front tyres needed replacing.
Great service from Imran.
Thank you Sytner.

I can sum up my experience in 1 word . Imran service manager .
15 years I’ve been going there going past other BMW dealerships with a 150 mile round trip every

Terrible service. I would not trust BMW Sytner Maidenhead - avoid this dealership! They incorrectly diagnosed my husbands car - which would have cost hundreds to fix. Thank fully we have a trustworthy, reliable mechanic who set us straight. They’ve done it to my car in the past too. When trying to get a part from them had to go back three times to get it- first they ordered and said it hadn’t been delivered , then they ordered and then lost it and then didn’t call to let me know it had arrived . Shoddy service and untrustworthy diagnostics .AVOID

The service from Imran was excellent, keep me informed through the whole process, was transparent and was value for money. Would highly recommend.

Kelly and the team were welcoming and very helpful, delivering coffee when required whilst I waited for my M3 to have its oil changed prior to a raod trip.

I had an amazing experience from booking to completion. Imran was fantastic at walking me through each process and identifying possible recommendations. This is my first BMW purchase and I feel supper impressed with the level of customer service thank to Imran for all your advise and closure. Kind regards Mandy

Excellent customer service from Kenny and Kelly, they both made me and my families visit to Sytner BMW Maidenhead great experience all the way from London. Kenny was kind enough to find us a last minute courtesy car that enabled us to visit Windsor Castle and make it a family day out.

Top team members for Sytner BMW

Perfect service as always

Kenny my salesman was exceptional i had a bad experience at Chigwell and nearly gave sytner a miss but thanks to Kenny you regained my purchase for BMW and sytner

Imran Quereshi kept me well informed throughout the day about the status of my vehicle.

Still given 5 stars.
Though they were not able to deliver the car same day as promised, they somehow managed to get it ready the next day morning just before I actually needed it.

⭐⭐☆☆☆ (2/5)

My experience with Sytner BMW has been extremely disappointing.

I viewed and purchased BMW X5 30d (SN19 KMW) as a BMW Approved Used vehicle. Within a short period of ownership, I identified numerous mechanical and cosmetic issues that I believe should have been found before the vehicle was offered for sale. Following my complaint, the dealership’s own inspection confirmed that several of the faults I raised required repair.

After losing confidence in that vehicle, I gave Sytner another chance and inspected BMW X5 M50d (PL20 CWW). During my inspection and road test, I again found a number of cosmetic issues and experienced a noticeable transfer box judder. Once again, I was left questioning the preparation standards of a BMW Approved Used vehicle.

My advice to anyone considering buying these vehicles, or any used car, is carry out a thorough inspection and insist on a proper road test before signing anything. Don’t rely solely on the Approved Used label.

I also found the customer service disappointing. I felt my concerns were not taken seriously, and resolving the issues took a great deal of time, effort and inconvenience.

Although the dealership eventually agreed to unwind my purchase, the whole experience fell well below the standard I expected from a BMW Approved Used retailer.

Helpful service from Imran the service advisor.