Sytner Group - Sytner Jaguar Maidstone Recensioni 

540
•
TrustScore 4.5 su 5

4,5

Euroway,Wood Close, ME20 7UB Aylesford, GB

•

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Valutata 5 stelle su 5

For us, as existing customers, the main reason we returned this time round, is for the exceptional service we receive from Daniel. It was a toss up between another Jag or an Audi - we liked both equal... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Honestly the best service I have ever received from a garage. Starting from the booking right up until I'm handed my keys. Topped off with a clean, fresh car. Very friendly personal service. A big t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a great experience purchasing a used vehicle. The process was stress free and pleasant. Immi and Keith was very thorough and knowledgeable and was able to find me a vehicle that suited my needs.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

On Saturday 7th December we popped into jaguar at maidstone to ask about service plan and extended warranty. The receptionist on the front desk was extremely rude. No one is here until Monday for whic... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Rivenditore di auto usate

Scritti dall'azienda

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Informazioni di contatto

  • Euroway,Wood Close, ME20 7UB, Aylesford, Regno Unito

  • 01622 797700

4,5

Eccellente

TrustScore 4.5 su 5

540 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(540)

13.379 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service as ever

Excellent service as ever - been using this dealership for over 25 years and can’t fault the service

22 agosto 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good Morning Mr Overbury ,many thanks for your very kind comments which I will share with the team .Kind Regards Melanie Vine Customer Experience Manager.

Valutata 3 stelle su 5

My F pace went into it’s service

My F pace went into it’s service , MOT , and a amber warning light, Sally on the service desk was her normal brilliant self not only did she do her job with a smile she also got me home and return the F Pace back home. Not forgetting also the work shop team who were outstanding and Simon who takes time to speak with me and explainers what he has completed very clever Tecnical person, and also Mark and his colleague s in the store always ready with advice and always get a good and happy welcome,well done the team A stars ⭐️⭐️⭐️. Keith Dennis.

18 agosto 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good Afternoon Mr Dennis, many thanks for your kind comments which I will share with the team .Kind Regards Melanie Vine Customer Experience Manager.

Valutata 5 stelle su 5
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good afternoon Jackie, many thanks for your 5 star review and very kind comments which i will share with the team. Kind Regards Melanie Vine Customer Experience Manager.

Valutata 3 stelle su 5

Disappointing

Car not washed/cleaned despite being in for whole day only needed service and MOT.
No mention of wear on discs which were apparently needing to be done last time.
A typical con

15 agosto 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good afternoon Mr Hyde ,many thanks for taking the time to provide us with your feedback .I am sorry to hear you were unhappy with the recent visit to us ,should you wish to discuss further please feel free to contact me at melanievine@sytner.co.uk.Kind Regards Melanie Vine Customer Experience Manager.

Valutata 5 stelle su 5
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good morning Mark, Thank you for your 5 star review and very kind comments which I will share with the team. Kind regards, Melanie Vine, Customer Experience Manager

Valutata 5 stelle su 5
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good Morning Mrs Milledge many thanks for your 5 star review and very kind comments which I will share with the team .Kind Regards Melanie Vine Customer Experience Manager.

Valutata 5 stelle su 5

very efficient

very efficient, well done

2 agosto 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good Morning Ged many thanks for your 5 star review and very kind comments which I will share with the team .Kind Regards Melanie Vine Customer Experience Manager.

Valutata 4 stelle su 5
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good morning Anthony , Thank you for our 4 star review much appreciated Kind Regards Kim Simpson, Customer Relations Manager

Valutata 5 stelle su 5

Maidstone- MOT experience

I attended the Maidstone branch for a booked MOT. All the staff I spoke to were polite and very helpful. I was offered refreshments several times while I waited for the MOT to be completed. I was also offered a complimentary car wash which was a bonus.
In addition, I was rovided with an update on the progress on the delivery time of my new hybrid vehicle.
I really appreciate the customer service I receive from the Maidstone staff; they are a pleasure to do business with.

20 luglio 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good afternoon Sonja, Thank you so much for your lovely comments, I am delighted that the team looked after you and will be happy to share your feedback with them. Kind regards Kim Simpson, Customer Relations Manager

Valutata 5 stelle su 5

Great service

My local Jaguar dealer (Jardines Tonbridge,) were singularly unhelpful and unfriendly when I enquired about servicing my F type Jaguar. And they were expensive and refused point blank to price match. So I decided to travel a bit further and use Jaguar Maidstone for the first time for its service. I am the first to give bad reviews but have to say cant fault anything this week at Sytners Maidstone. . Competitive price, free loan car, offered to collect car, car ready on time and everything done that should have been done. What more can you ask for. And pleasant service reception.And cleaned inside and out.

19 luglio 2022
Non scritta su invito
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good afternoon Thank you so much for your 5 star review and so pleased you was happy with out team at Maidstone and will share your comments with them. We look forward to seeing you again in the future. Kind regards Kim Simpson, Customer Relations Manager.

Valutata 5 stelle su 5

We were having a really bad time after…

We were having a really bad time after buying a second hand range rover with 40000 miles on clock year 2014 and after 6 months the engine seised Then we found out when Sytner took the old engine out that it had also been in an accident and repairs to that not done properly We did checks before buying on Auto Trader and everything seemed okay It was a trader in the North of England not A Range Rover dealer.Sytner have been amazing so helpful we dealt with Victoria most of the time she was great so patient with us explaining everything that needed doing step by step nothing was to much trouble We now have a repaired car new engine and the workman ship could not be faulted They made are horrible experience as trouble free as possible We are pensioners and we treated ourselves to a car we felt would be are last one took great care to make sure it was safe to buy but we got caught out thank goodness for all the staff at SYTNER BIG BIG THANKYOU John and Tessa Tarrant

6 luglio 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good morning Mr & Mrs Tarrant, Thank you so much for your lovely comments and glad you were looked after by our team, this is so lovely to hear. We look forward to welcoming you back in the future. Kind regards Kim Simpson, Customer Relations Manager

Valutata 5 stelle su 5

special credit to Mike Swann at…

special credit to Mike Swann at Maidstone very helpful and a credit to
Sytners

7 giugno 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good Morning Mr Rickwood ,many thanks for your very kind comments which I will share with Mike .Kind Regards Melanie Vine Customer Experience Manager

Valutata 5 stelle su 5

As always very pleasant and helpful…

As always very pleasant and helpful staff and good service all tound

1 giugno 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good Morning Mrs Vine, many thanks for your 5 star review and very kind comments which i will share with the team . Kind regards Melanie Vine Customer Experience Manager.

Valutata 2 stelle su 5

Should have gone to a main dealership

I started looking for my next Jaguar in early March and after being disappointed with my previous main dealer I decided to shop around. Sytner gave me a reasonable offer, particularly on PX so I went with you.

To my surprise the car became available well before all predictions but when the final bill arrived I was somewhat shocked at the change in the original offer. When I looked at my original paperwork I noticed the guide that was used to assess the price of my car was September 2021, 7 months old, no wonder it seemed a better deal.

There were other issues during this cycle that has made this purchase less than smooth. A situation that I have never encountered when previously buying Jaguar from Woodford, Brentwood and Canterbury. When I began these negotiations I was informed that Sytner were no longer main dealers for jaguar. In retrospect I should have heeded that move and changed to a main dealer.

30 maggio 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good morning Mr Saddington, many thanks for taking the time to provide us with your feedback. I would be happy to discuss this further with you and can be contacted on 0162279566 or melanievine@sytner.co.uk. Kind regards Melanie Vine, Customer Experience Manager.

Valutata 5 stelle su 5

Excellent

Excellent, efficient service. Friendly reception staff.

28 maggio 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good morning David, many thanks for your 5 star review and very kind comments which I will share with the team. Kind regards Melanie Vine, Customer Experience Manager.

Valutata 5 stelle su 5

From the first introduction the…

From the first introduction the Salesman has looked after my needs and even though there are a couple of minor problems he continues to offer first class service.

25 maggio 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good Morning Mr Maguire many thanks for your 5 star review and very kind comments which I will share with Cairan and the team . Kind Regards Melanie Vine Customer Experience Manager.

Valutata 5 stelle su 5

I always get treated as a valued…

I always get treated as a valued customer, the staff are cheerful, friendly and extremely helpful

19 maggio 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good Afternoon Mr Rhodes many thanks for your 5 star review and very kind comments which i will share with the team .We look forward to welcoming you back in the future . Kind Regards Melanie Vine Customer Experience Manager

Valutata 5 stelle su 5

Great service!

17 maggio 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good Morning Samantha many thanks for your 5 star review and very kind comments which I will share with the team .Kind Regards Melanie Vine customer Experience Manager

Valutata 5 stelle su 5

Professional

Professional, polite and efficient.

26 aprile 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good afternoon Paul many thanks for your 5 star review and very kind comments, which I will share with the team. Kind regards Melanie Vine, Customer Experience Manager

Valutata 5 stelle su 5

Repeat customer for Guy Salmon / Synter…

Repeat customer for Guy Salmon / Synter Aylesford. Excellent service as ever in difficult economic circumstances and the car is fabulous.

Dan Bobbett looked after us with utmost professionalisn and managed to unwind my hamfisted attempt at updating the in-control app to the new car.

Yep, really good all round

10 aprile 2022
Logo di Sytner Group - Sytner Jaguar Maidstone

Risposta di Sytner Group - Sytner Jaguar Maidstone

Good morning Peter many thanks for your 5 star review and very kind comments which I will pass on to Dan. We look forward to welcoming you back in the future. Kind Regards Melanie vine customer Experience Manager.

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