I recently visited Leicester audi to do my audi A5 air bag replaced and visual check on my car. Service Advisor Mr Riyaz patel was gentle person explained step by step service process gave some offer... Leggi di più
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Scopri cosa dicono le persone
I arrived at the Leicester Audi dealership and was welcomed straight away with a coffee. I felt very happy to be among very knowledgeable and friendly staff. I was able to select my car with expert h... Leggi di più
Kuldip was very helpful and fully explained everything that was wrong with the car. But the only issue I wasn't happy with is that i was not told when I received a call back about the quotation of the... Leggi di più
I took My Audi Q6 etron twice recently, one for service and another for spare key coding. Kiran and Naz were very helpful and professional in the way they dealt with my queries. I drove out as happy c... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informazioni di contatto
212 Narborough Road South, LE3 2LD, Braunstone, Regno Unito
- 0116 242 1300
4,2
Molto buono
915 recensioni
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Le persone hanno visualizzato anche
Smooth and efficient process
Jamie Harris was very helpful, kept me informed and the process ran smoothly and efficiently.
14 ottobre 2025
Riyaz was friendly and professional
Riyaz was friendly and professional. He kept me informed about progress throughout. Impressed with all of the staff. Helpful and supportive
18 ottobre 2025
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Friendly staff and great service.
16 ottobre 2025
Risposta di Sytner Group - Leicester Audi
Thank you for your kind words, Russ. We are delighted to hear that you had a positive experience at Leicester Audi. Our team takes great pride in providing friendly and efficient service to all our customers. We are glad that you felt welcomed and well taken care of during your visit. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Leicester Audi, where customer satisfaction is our top priority.
Audi Leicester did a great service on…
Audi Leicester did a great service on my car they looked after me very well
14 ottobre 2025
Risposta di Sytner Group - Leicester Audi
Thank you for taking the time to leave us a 5-star review, Gary Anthony White. We are delighted to hear that you had a great experience at Audi Leicester and that our team took good care of you during your car's service. We strive to provide exceptional service to all our customers and it is always rewarding to receive positive feedback. We hope to continue exceeding your expectations in the future. Thank you for choosing Audi Leicester.
Buyer beware
Buyer beware, we purchased a brand new A1 from leicester and the garage failed to clear the settlement on the old car, resulting in a default notice - didnt bother to contact us and only sorted once I chased them - DO NOT use the leicester garage if you value your credit rating - they are very quick to sell the car but give little care or attention to the after care or administration
27 settembre 2025
Non scritta su invito
Really efficient and smooth service…
Really efficient and smooth service from Gurdeep S, he was ready for the appointment and was friendly, clear and informative. The whole process was clear and transparent and the experience overall was 5 stars. Looking forward to the arrival of our new car!
11 ottobre 2025
Non scritta su invito
Risposta di Sytner Group - Leicester Audi
Thank you for taking the time to leave us a 5-star review, IH. We are delighted to hear that you had a smooth and efficient experience with Gurdeep S at Leicester Audi. Our team takes pride in providing friendly, clear, and informative service to our customers. We are glad that you found the process to be transparent and that you are looking forward to the arrival of your new car. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Leicester Audi.
any requests that actually try to help
any requests that actually try to help
ie needed an office to work in while i wait
checked if i needed tea etc
and i needed to be out of the garage by a certain time and i wa
3 ottobre 2025
Risposta di Sytner Group - Leicester Audi
Dear Ali, Thank you for taking the time to leave us a 5-star review for your experience at Leicester Audi. We are delighted to hear that our team went above and beyond to make your visit as comfortable as possible. It is our priority to ensure that our customers feel well taken care of during their time with us. We are glad that our team checked in on your needs and provided you with a suitable workspace. We understand the importance of time and we are happy to have accommodated your request to be out of the garage by a certain time. We hope to see you again soon at Leicester Audi. Best regards, The Leicester Audi Team
Excellent customer service and workshop…
Excellent customer service and workshop work.
10 ottobre 2025
Risposta di Sytner Group - Leicester Audi
Thank you for your glowing 5-star review, Rosanne! We are delighted to hear that you had an excellent experience with our customer service and workshop. Our team takes great pride in providing top-notch service to all of our valued customers. We are committed to delivering the highest quality work and ensuring your satisfaction. It is an honour to have earned your trust and we look forward to serving you again in the future. Thank you for choosing Leicester Audi.
I had an outstanding experience with…
I had an outstanding experience with Hakim at Audi. From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to explain everything clearly, kept me updated throughout the process, and made sure I was completely satisfied before leaving. It’s rare to find someone who truly goes above and beyond for their customers, but Hakim definitely does. Highly recommend asking for him if you want top-notch service and a smooth experience at Audi!
10 ottobre 2025
Non scritta su invito
Risposta di Sytner Group - Leicester Audi
Thank you for your kind words, Marian. We are delighted to hear that you had an exceptional experience with Hakim at Leicester Audi. It is our aim to provide our customers with professional and knowledgeable service, and we are glad that Hakim was able to exceed your expectations. We will be sure to pass on your compliments to him. Thank you for recommending him to others. We hope to see you again soon at Audi.
Risposta di Sytner Group - Leicester Audi
Thank you for your fantastic review, Helen! We are delighted to hear that you had a great experience at Leicester Audi. Our team takes great pride in providing top-notch service to all our customers. We are glad that you were able to experience this first-hand. We strive to ensure that every visit to our dealership is a positive one, and we are thrilled that we were able to meet your expectations. Thank you for choosing Leicester Audi, and we hope to see you again soon.
Excellent service!
Nas and the whole team provided an excellent service from start to finish! Thank you!
30 settembre 2025
Risposta di Sytner Group - Leicester Audi
Thank you for your kind words, Miss Lakhani. We are delighted to hear that Nas and our team provided you with excellent service throughout your experience at Leicester Audi. It is our honour to ensure that our customers receive top-notch service from start to finish. We appreciate your feedback and look forward to continuing to provide you with exceptional service in the future. Thank you for choosing Leicester Audi.
Friendly efficient service
30 settembre 2025
Risposta di Sytner Group - Leicester Audi
Thank you for taking the time to leave us a 5-star review, J W H! We are delighted to hear that you had a positive experience at Leicester Audi. Our team takes great pride in providing friendly and efficient service to all of our customers. We are glad that we were able to meet your expectations and make your visit a pleasant one. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Leicester Audi.
The best salesman
Hakim Boutrab has been extremely helpful and guided us through this car purchase with ease. thank you Hakim!
29 settembre 2025
Non scritta su invito
Risposta di Sytner Group - Leicester Audi
We are delighted to hear that Hakim Boutrab provided you with exceptional service during your car purchase at Leicester Audi. It is our goal to make the car buying process as smooth and stress-free as possible, and we are glad that Hakim was able to guide you through it with ease. We will be sure to pass along your kind words to Hakim and the rest of our team. Thank you for choosing Leicester Audi and we hope you enjoy your new car.
Hakim Boutrab was the best salesman out…
Hakim Boutrab was the best salesman out of all the Audi dealerships locally, we travelled to Leicester from Newark instead of Lincoln because he kept regular contact with us, answered all our questions, sent videos etc., he sold us the car, other salesmen didn’t seem to be bothered, whereas Hakim was
27 settembre 2025
Non scritta su invito
Risposta di Sytner Group - Leicester Audi
Thank you for your kind words, Jackie. We are delighted to hear that Hakim provided you with exceptional service during your visit to Leicester Audi. Our team takes great pride in ensuring that our customers receive the best possible experience, and it is wonderful to hear that Hakim's efforts stood out to you. We will be sure to pass on your compliments to him. Thank you for choosing Leicester Audi, and we hope to see you again in the future.
Hakim Boutrab was excellent
Hakim Boutrab was excellent
Found the car we wanted and sorted all the
Paperwork and set up all the computer on the car I am very happy with the service
Very professional
27 settembre 2025
Non scritta su invito
Risposta di Sytner Group - Leicester Audi
Thank you for your glowing review of Leicester Audi, we are delighted to hear that you had a positive experience with us. We take great pride in providing excellent service to our customers and we are pleased to hear that Hakim Boutrab was able to assist you in finding the perfect car and handling all the necessary paperwork. Our team strives to be professional and efficient, and we are glad that this was reflected in your experience. Thank you for choosing Leicester Audi, we hope to see you again in the future.
Hakim Boutrab and Rob Clarke were…
Hakim Boutrab and Rob Clarke were outstanding in making the whole process a completely pleasant, professional and seamless experience. Would be happy to recommend them and extremely happy with the way I have been treated throughout. Both are an exceptional asset to your company.
26 settembre 2025
Non scritta su invito
Risposta di Sytner Group - Leicester Audi
Thank you for your kind words, Stefan. We are delighted to hear that Hakim Boutrab and Rob Clarke provided you with exceptional service during your visit to Leicester Audi. We take great pride in our team and are pleased to know that they made your experience pleasant, professional, and seamless. We will be sure to pass along your compliments to them. Thank you for recommending us and for choosing Leicester Audi. We look forward to serving you again in the future.
Collecting my new car
Great experience with Hakim and Jason. Everything seamless.
26 settembre 2025
Non scritta su invito
Risposta di Sytner Group - Leicester Audi
Thank you for your kind words, Jamie. We are delighted to hear that you had a great experience with Hakim and Jason at Leicester Audi. Our team strives to provide a seamless and hassle-free experience for our customers, and we are glad that we were able to achieve that for you. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Leicester Audi, where we honour our commitment to excellence in customer service.
Very pleased with the team at Leicester…
Very pleased with the team at Leicester Audi. They took good care of my car!
23 settembre 2025
Risposta di Sytner Group - Leicester Audi
Thank you for your kind words, Katerina. We are delighted to hear that you had a positive experience with our team at Leicester Audi. It is our top priority to take good care of our customers and their vehicles. We are glad that we were able to meet your expectations and provide you with excellent service. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Leicester Audi.
Risposta di Sytner Group - Leicester Audi
Thank you for taking the time to leave us a review, Ms Collins. We are delighted to hear that you had a positive experience at Leicester Audi. Our team takes great pride in providing friendly and efficient service to our customers. We understand the importance of timely delivery and we are glad to hear that you received your car back on time. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Leicester Audi.
Good service
11 settembre 2025
Risposta di Sytner Group - Leicester Audi
Thank you for taking the time to leave us a 5-star review, Mrs Bonnin-Ward. We are delighted to hear that you received good service at Leicester Audi. Our team takes great pride in providing our customers with a positive experience, and we are glad to know that we met your expectations. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Leicester Audi.
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