Sytner Group - Bentley Manchester Recensioni 

390
•
TrustScore 4.5 su 5

4,6

Mobberley Rd, WA16 8GT Knutsford, GB

•

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Had my car in for service and received a vehicle health check report, recommending I spend a further £1,800 on faults with my battery, suspension, recommend air con service and a missing wheel hub cov... Leggi di più

Valutata 5 stelle su 5

Took my RR Cullinan for a warning light issue, and also to look at a previous issue with A/C blower that wasn’t rectified, Steve the Senior service engineer rectified the warning light issue , and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our Flying Spur was serviced at Bentley Manchester on 21/9/26. We received first class service from booking the service to collecting the car. The staff we dealt with were all welcoming, professional,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went to Bentley Manchester looking for a second hand Bentyga. We were introduced to Pamela Boyd who royally looked after us. Pamela’s technical knowledge and her way of explaining everything in lay... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Rivenditore di auto usate

Scritti dall'azienda

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

390 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(390)

13.379 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service as usual from the…

Excellent service as usual from the service team at Knutsford

3 maggio 2024
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Morning Mr Hollingsworth, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Valutata 5 stelle su 5

Keaton was very helpful!

Keaton was very helpful and kept me updated throughout. Very good and will always use Manchester!

19 marzo 2024
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Morning Mr McCarney, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Valutata 5 stelle su 5

Absolutely fantastic service and Staff…

Absolutely fantastic service and Staff at Bentley Manchester. I even got a beautiful box of chocolates when my car was returned in immaculate condition. Thank you very much I will be back!!

15 marzo 2024
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Morning Kris, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Valutata 5 stelle su 5

Personal service.

The personal service from Damian Kinney and Stephen Allsopp.

7 marzo 2024
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Morning Lord Cruddas , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Valutata 5 stelle su 5

purchase and the service of my car…

purchase and the service of my car which is a Rolls Royce Dawn through Sytner has been a 5 star experience i have purchased many cars through the company completely stress free. When i need the car servicing steve at Sytner arranges for the car to be picked up serviced and brought back to my home. Congratulations to the whole team . Kind Regards Robert Huddersfield

7 marzo 2024
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Morning Robert , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Valutata 5 stelle su 5
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Morning Peter , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Valutata 5 stelle su 5

Excellent service

Excellent service. Service Manager Steve Alsop provided his personal courtesy.

5 marzo 2024
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Morning Mehrdad , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Valutata 5 stelle su 5

Excellent customer service and work…

Excellent customer service and work completed on time and to a great standard

1 marzo 2024
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Afternoon Mr Mitchell , We're delighted to read your kind words about Bentley Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Valutata 5 stelle su 5

Many thanks to Jan at Bentley…

Many thanks to Jan at Bentley Manchester. Superb advice and support as he took us through the journey of buying our new Bentley. We are delighted!

30 gennaio 2024
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Morning Margaret , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Valutata 5 stelle su 5

Confidence in my car after an excellent service.

A truly great team of professionals with very high standards. Well done and thank you!

19 gennaio 2024
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Morning Peter, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Valutata 5 stelle su 5

Had a couple teething problems after…Maclaren 720s four year service

Had a couple teething problems after service on a Maclaren 720s but service manager sorted for a technician to come to my home address a day later
Andy head technician called a massive thank to him. Very punctual and sorted the problem out straight away he was very polite it’s down to him that I will give your team ten out ten
Very happy to recommend to everybody

20 novembre 2023
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Morning Steven, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Valutata 1 stelle su 5

Had several services and MOT’s carried…

Had several services and MOT’s carried out at Bentley Manchester and been relatively satisfied.Sadly my car had corrosion bodywork repairs carried out here last year and the problems returned within 10 months and less than 800?miles yet Bentley Manchester refused to rectify this unless it was at my expense.To charge over 5k for 2 rear quarters to be blown in (not replaced or stripped back) and not back up their work is an absolute insult.I would strongly recommend looking elsewhere for any paintwork as any future problems will not be guaranteed! My car is currently being stripped in a bodyshop,looking into what work has actually been carried out on these panels which I will forward to Sikkens.I will post findings on McLaren life in due course

7 novembre 2023
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Hello Simon, We are sorry that your McLaren has suffered some corrosion and that your car is now out of Warranty due to its age which is the reason that any repair cost would now be your responsibility. The team here remain committed to assisting you in the future with all service related matters. Regards, Team Manchester

Valutata 5 stelle su 5

Great service with very good…

Great service with very good communication.

16 ottobre 2023
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Morning Michelle, We're delighted to read your kind words about Bentley Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Valutata 5 stelle su 5
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Afternoon Keith , We're delighted to read your kind words about Bentley Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Valutata 5 stelle su 5

POSITIVE EXPERIENCE

Sometimes there's a little hiccup when dealing with a business. In these instances, it is the way the business deals with it that defines the outcome of the customer experience. This was one of those times, where a miscommunication threatened to leave me with a sour taste in my mouth. However, the service manager stepped up and went beyond the call of duty to resolve the error, at some considerable financial cost to the company. That restored my dented faith in Sytner Manchester and I'll be using them again in the future.

6 ottobre 2023
Non scritta su invito
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Afternoon , We're delighted to read your kind words about Bentley Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Valutata 5 stelle su 5

Great customer service

Great customer service. Head and shoulders above other main dealer service departments.

28 settembre 2023
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Dear Mr Norton, Thank you for your 5 star review and comments. Kind Regards Team Manchester

Valutata 4 stelle su 5

Josh was very informative and patient

Josh was very informative and patient. They listened to my needs and tried to deliver. The process was fairly easy despite a couple of complications (our doing). The period from order to delivery was impressive. I was a little surprised that delivery was not done via a trailer! However, the whole experience has been good.

29 agosto 2023
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Good Morning Paul, We're delighted to read your kind words about Bentley Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Valutata 4 stelle su 5

Good service

Came and picked the vehicle up from me which was very convenient

28 agosto 2023
Logo di Sytner Group - Bentley Manchester

Risposta di Sytner Group - Bentley Manchester

Dear Mr Leigh, Thank you for your review and comments. Kind Regards Team Manchester

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