Mark and his team were very professional and made sure the work was completed to a very high standard for Symphony. We would also like to thank Vicky for being very efficient and making the process... Leggi di più
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The fitter who replaced my doors and re-aligned other doors was friendly, helpful and very experienced. He went above and beyond what was expexted and all the work was completed in a timely manner.
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Engineer was very patient and gave attention to my concerns about the fitted strip lighting being damaged. He completed the job without any worries and even gave me a good tip on how to clean the meta... Leggi di più
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We had a symphony kitchen fitted into our new build home from Stonebridge, unfortunately there were areas of the kitchen that weren’t installed correctly and in plumb. During major remedials that Ston... Leggi di più
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk
Informazioni di contatto
Pen Hill Estate, Park Spring Road, S72 7EZ, Barnsley, Regno Unito
- 01226 446000
- enquiries@symphony-group.co.uk
- www.symphony-group.co.uk
4,8
Eccellente
2185 recensioni
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Michael Sutton Great service today
Great service today, From Michael Sutton.
Very helpful with everything and knows his stuff. Took him minutes to sort everything out can’t fault him.
12 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi John
Many thanks for your 5 star review, it's great to hear that Michael was so helpful and we'll be delighted to pass on your positive feedback.
Regards
Mick
Great service from Michael Sutton
Michael Sutton came today to rectify an issue made by our new build builders and did a brilliant job and even took the time to explain to me why the issue had happened.
12 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Jo
Many thanks for your 5 star review, it's great to hear that Michael was so professional and we'll happily let him know that you were so pleased with him.
Regards
Mick
John B worktops 🌟🌟🌟🌟🌟
John B replaced all the worktops in my new build kitchen and was lovely. He went above & beyond to make my space not only look lovely but also safe for my family. He was friendly, thoughtful, meticulous & cleaned up the kitchen once everything was fitted. Thankyou so much.
10 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Jules
Many thanks for your 5 star review, we're delighted to hear that John was so helpful and we'll pass on your thanks to him with pleasure.
Regards
Mick
Mick Sacre
Very polite and sussed the problems out .
Took his time to evaluate the issues.
11 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Susan
Many thanks for your 5 star review, it's great to hear that Mick was so helpful and we'll be delighted to let him know that you were so pleased with him.
Regards
Mick
Oven Adjustment
The technician Brett visited today to carry out adjustments to our oven install. Pleased with his work and a great friendly guy.
10 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Pete
Many thanks for your 5 star review, it's great to hear that Brett was so helpful and we'll let him know how pleased you were with him.
Regards
Mick
Repair to drawer unit.
We bought a new build but found the drawer unit was damaged also obe door. He arrived at correct time, very polite, took his shoes off before inspecting where he was working. Then covered all my hall and kitchen with dust sheets. He carried out the work very professionally and showed me everything that he had done. Left everywhere neat and tidy.
10 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Ms Carson
Thank you very much for your 5 star review, it's great to hear that our technician was so professional and that everything was was resolved to your satisfaction.
Regards
Mick
Excellent work
Excellent work. Tom H was well mannered and helpful with another issue we had.
9 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Ben
Many thanks for your 5 star review, we'd be grateful if you would edit the review to include the name of the technician who attended so that we can pass on your positive feedback.
Regards
Mick
Symphony kitchens
Had Michael Sutton come to my house to change a coloured cabinet out as the one I wanted got mixed up on an order from for my new build.
Michael was very polite, calm and helpful and respectful of my property. Had a nice chat whilst the work was done and left everything looking great and clean.
Very impressed with the service overall
12 gennaio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Ian
Many thanks for your 5 star review, we're delighted to hear that Michael was so professional and we'll let him know how pleased you were with the work he carried out.
Regards
Mick
Arrived on time
Arrived on time. Technician Ashley was very helpful and knowledgeable..
Sorted problem out and more.
9 febbraio 2026
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Risposta di Symphony Group
Hi Customer
Many thanks for your 5 star review, we're very happy to hear that Ashley was so professional and we'll pass on your positive feedback to him.
Regards
Mick
Professional workmanship and Friendly
Friendly, Respectful, listened to what I had to say. Kept asking if I was happy with work
Cleaned up after working and very professional knew what he was doing
Mick Sacre
Thanks Mick
9 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Margaret
Many thanks for your 5 star review, we're delighted to hear that you received such great service from Mick and we'll happily pass on your thanks to him.
Regards
Mick
I was told that someone would be in…
I was told that someone would be in contact but after a working week nothing has happened
My laminate top is just not fit for purpose
Jacquelinecory
11 dicembre 2025
Non scritta su invito
Risposta di Symphony Group
Hi Jacqueline
Thank you for your review, we've passed your comments to our Customer Care team.
Regards
Mick
CQ374921
excellent service…
Keeley provided an excellent service via email. Sent out parts quickly and kept me informed
6 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Laura
Many thanks for your 5 star review, it's great to hear that Keeley in our Additional Units team was so helpful and we'll happily pass on your compliments to her.
Regards
Mick
Mick Sacre
Mick Sacre - ver nice man. My dog Floki loved him !
Mick was polite and professional and finally sorted out a warped kitchen door which had been problematic!
6 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Kathy (and Floki)
Many thanks for your 5 star review, it's great to hear that Mick was so helpful and we'll let him know that you we're both delighted with him!
Regards
Mick
Michael Sutton and Dave Oaks did a…
Michael Sutton and Dave Oaks did a fabulous job with our kitchen installation. They were very friendly, professional, and highly skilled. Highly recommended. Thank you again for your help!
6 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Mrs Conway
Many thanks for your 5 star review, we're delighted to hear that Michael and Dave looked after you so well and we'll happily pass on your thanks to them.
Regards
Mick
The problem was solved very quickly by…
The problem was solved very quickly by the technician (Breh). He was very polite and attentive, helpful with options.
6 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Orham
Thank you very much for your 5 star review, we're very pleased to hear that you received fantastic customer care and we'll happily pass on your compliments.
Regards
Mick
Home visit
Morley attended my home to make a repair to a kitchen unit. He was tidy, professional and very polite. Would highly recommend him
5 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Claire
Thanks very much for your 5 star review, it's great to hear that Morley provided such super customer care and we'll let him know how impressed you were with him.
Regards
Mick
Brilliant service
Michael was so lovely and helpful today when he came to sort a couple of very minor snags in our kitchen. Sorted the cupboard door issue very quickly and explained what he was doing throughout the process.
Thanks very much!
5 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Lucy
Many thanks for your 5 star review, we're delighted to hear that Michael was so helpful and we'll pass on your thanks to him with pleasure.
Regards
Mick
Ashley Wilson was very polite and…
Ashley Wilson was very polite and friendly during his visit. He was very efficient at sorting the problem and making everything good again.
5 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Jennie
Many thanks for your 5 star review, it's great to hear that Ashley was so helpful and we'll happily pass on your feedback to him.
Regards
Mick
Excellent customer service
Michael visited our property to replace some kitchen units and kitchen plinths, he is absolutely amazing at what he does, excellent attention to detail and ensures great care in the jobs he undertakes. Would highly recommend. Thank you so much Michael.
5 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Rebecca
Thank you for your 5 star review, it's great to hear that you received such fabulous service from Michael and we'll be delighted to pass on your thanks to him.
Regards
Mick
Really poor standard of installation…
Really poor standard of installation and design with numerous defects and design flaws. I would highly recommend avoiding this company and choosing a company who actually cares about quality and what they do.
5 febbraio 2026
Non scritta su invito
Risposta di Symphony Group
Hi Timothy
We're concerned to hear that you have had issues with your installation and we'd like to look into the matter for you, please email the following details to reviews@symphony-group.co.uk
The name of your house builder
The name of your development
Your plot number
Your full address
Your telephone number
Any photos which might help us to assess the issues you have raised
Regards
Mick
Hi Timothy
Thanks for letting us have the details we requested so we can look into the issue for you.
Regards
Mick
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