Swap.com - Online Thrift & Consignment Recensioni 

691
•
TrustScore 2.5 su 5

2,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

If you want to order from somewhere that gives you shipping dates before purchase that change to a month later after, sends incorrect sizes often, and cancels some items you purchased a month later, b... Leggi di più

Valutata 5 stelle su 5

Every time I've purchased something from Swap.com, the item(s) have been exactly as described and well-packaged. This purchase was no exception. I got a fantastic coat that I couldn't have found anywh... Leggi di più

Valutata 1 stelle su 5

The items I purchased said good condition but when I received the items most of them looked like rag. Very worn out, piling, stains and etc. Should not sell garbage to customers. What is the point tr... Leggi di più

Valutata 5 stelle su 5

Everything I purchased was exactly as I had hoped. Great items (specifically ties and dress shirt) that looked brand new but at a fraction of the price. I continually shop Swap.com because I've foun... Leggi di più

Dettagli dell'azienda

  1. Negozio per bambini
  2. anche in
  3. Negozio di abbigliamento
  4. Negozio di abbigliamento donna
  5. Negozio di abbigliamento per bambini
  6. Negozio di abbigliamento uomo
  7. Negozio di accessori di moda
  8. Negozio di costumi

Informazioni fornite da varie fonti esterne

We enable a community of thrifters to find affordable, quality secondhand apparel for the whole family. Being an online thrift store, we make it easier than ever to filter through like-new, pre-owned clothing brands, toys, and more, keeping millions of items out of landfills which is something everyone can feel good about. We hand inspect every item so you don't have to! Plus, you can find up to 90% off average retail pricing. Don't like it? No worries. We have hassle-free returns to make online thrift shopping for men, women, children and babies a breeze.


Informazioni di contatto

2,3

Scarso

TrustScore 2.5 su 5

691 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,3

Tutte le recensioni

(691)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I Love This Thrift Store!!!!!!

I bought only 2 items just to see if swap was legitimate and if items there would be worth purchasing. I was pleasantly surprised. The item noted "good condition" was even better than anticipated. The "like new" looked as if it was never worn. I WILL DEFINITELY keep buying. Love the choices too. Soo much of varying styles!!

12 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Will do business here often

Swap.com sent clothing that was true to size, appeared to be brand new, and it arrived in a timely manner. I will continue to do business with them often; it sure beats paying full price (the bargains here are unbelievable!) at another store.

4 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Would i buy this?

Would i buy this? One of my concerns when thrift buying is getting what you purchased in a fair and timely fashion. Swap.com is one of my favorite places to shop in the privacy of my own home, without going out! As a senior citizen I need to make each dollar I spend go farther. Swap.com allows me the flexibility to do just that. I would give Swap.com and extra Star if I could. Thank you Swap.com

4 marzo 2022
Non scritta su invito
Valutata 2 stelle su 5

Refund and Delivery Issues Galore Lately!

I've been ordering from and referring friends to Swap.com for several years, but have run into delivery and refund problems. This dates back to November of 2021, which I wrote off to the busy holiday season. A rather large order got as far as my local UPS hub but then was returned to the sender (Swap.com) with no explanation. Only a few of the items in that order have been refunded; the rest they are telling me I OWN, which is impossible since I never received them. After THREE tries with online customer service, I still don't have an answer to that mishap.

More recently, I've experienced problems with slow delivery, and refunds on only some of the items I shipped back to Swap together in one package.

I am owed over $100 in missing refunds! I am going to be contacting the corporate offices to address this because NOTHING is happening at the customer service level.

3 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Spend a few bucks, look like a million!

The processing is really slow right now but when you get your package, it's sooo worth it. I got name brands and bought a jacket, a pair of jeans and 2 shirts for $15. I was not at all disappointed. All looked practically brand new. In fact, one shirt still had the new tags on it. If you're on a tight budget like I am but still want to dress nice then this is the place for you to shop. I will be a repeat customer and that I guarantee. Thank you, Swap for allowing me to look great and not empty my bank account!

20 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Extremely pleased!

Wow. I can't tell you how happy I am with my 10 piece order. Everything was good quality, excellent condition, and exactly what I was expecting, and packaged very nicely. This is a very good company. Thank you for a great experience!

16 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

I used to love Swap

I used to love Swap. This order took an entire MONTH to be delivered. I don't understand why, but it's not acceptable. Will not be ordering from them again. There are plenty of other options out there.

11 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

My New Favorite Place

I have loved every item I have received so far from Swap.com. I have received compliment after compliment on everything I’ve worn, but most importantly, I love every item myself from the Aetrex booties to the Lucky sweater to my Style & Co. shorts, etc. Not only do I LOVE Swap.com, I NEED this place. I live in a town that has lost so many stores over the years… J.C. Penney’s, Macy’s, Old Navy and so many more, and has no consignment stores, and it’s very sad when the very nicest places in your town or city to buy clothes are T.J. Maxx, Target, the G.W. Boutique (“Goodwill”) and garage sales. It’s just so nice to have Swap.com as an option, one that when you look, you KNOW you’ll find things you love and want, and maybe need.
When I told one person at work who complimented several of my new clothes items that I got them from an online consignment shop Swap,com, she was so impressed, and she went online and discovered kids’ clothes which I didn’t realize they had since my kids are grown. It would be fun picking out clothes for my grown children though!
And the support is thorough and amazing! Le’Trice was such wonderful help!!

10 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Dependable, Honest, & A Great Source For Bargains

Every time I've purchased something from Swap.com, the item(s) have been exactly as described and well-packaged. This purchase was no exception. I got a fantastic coat that I couldn't have found anywhere else. They're dependable, honest, and a great source for both bargains and unique items you can't always find elsewhere.

26 gennaio 2022
Non scritta su invito
Valutata 4 stelle su 5

First time Swap.com customer is going to be a regular!

I recently used Swap.com for the first time. I bought 4 pair of shorts at an average cost of $11.00 each, one fantastic bargain. New, the shorts would have been $45 or more per pair. The shipping was a bit slow, but it was during the Christmas rush. Understandable. The shorts looked new, I will be a repeat customer!!

25 gennaio 2022
Non scritta su invito
Valutata 3 stelle su 5

You can find some amazing prices, but shipping is a roulette, and item damage is not mentioned in descriptions

You can find some amazing prices, but sometimes it's a gamble of what condition the clothes will come- they need to describe what is missing/stains/any damage in their descriptions but they never do! Plus their shipping is completely random.

I bought 3 dresses a couple of weeks ago, and just received all of them. 1 came in seperate and within 5 days, the others cam in about 8-9 days after purchasing.

Dress 1: in beautiful condition, except a button in the front of the v neck wrap part of the dress on the inside was ripped off- I paid $8 for it and it's a $350 dress so it's a minor inconvenience but a bit annoying that I wasn't told

Dress 2: Came with dymoda.com tags? Which is another thrift online store so found that weird. The dress was perfect until I noticed 2-3 clasps of the same pattern and fabric of the dress were missing- one of them closes the neckline and without replacement clasps the dress will never be perfect. I will get a tailor to stitch the missing area closed but again this was not disclosed to me.

Dress 3: This dress has probably been worn a good amount of times, but I have to say was in fact excellent condition. No stains, rips or defects at least. So that made 1/3.

All 3 dresses I believe I bought in the "Good Condition" category, with one of them being actually as described. Disappointing that they don't list the flaws as it definitely would weigh in my opinion of placing the order or not.

I placed an additional order the same day for a pair of designer heels. This was 2 weeks and 5 days ago- they still have not shipped.

Because of both of these issues, I gave 3 stars.

22 gennaio 2022
Non scritta su invito
Valutata 3 stelle su 5

have mostly always loved this site but…

have mostly always love this site but the processing speed (place order Dec 26,2021) and still processing. which is the longest i ever had to wait. Most likely will be my last time ordering, I order from Shein and as well and got my order in two weeks. sizing is sometimes off as well.

9 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

I just placed my 4th order

I just placed my 4th order. Everything great & in good condition. I wait for the good sales & get an absolute steal on clothes. Great way to expand your wardrobe without breaking the bank. Only downfall is it takes about a month for your order to get to you, but they let you know this, so it's not a surprise.

6 gennaio 2022
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più