The order I placed in June was not dispatched due to unspecified delays, and I received my partial order in August. All communication with the company was met with apologies but no clear explanation o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The order I placed in June was not dispatched due to unspecified delays, and I received my partial order in August. All communication with the company was met with apologies but no clear explanation o... Leggi di più
L'azienda ha risposto
Even though there was shipping issues , the company delivered an excellent product and were courteous and kind all the way through . I would definitely carry on buying from them again and again . Cust... Leggi di più
L'azienda ha risposto
Three dented tins , and a refund received for only one of them and order of bleach cancelled. Dented tins are a potential health hazard. All three tins received were dented and yet only refunded for... Leggi di più
L'azienda ha risposto
First time ordering from Superfood Market. Good price on Dri Pak Laundry Soap. Excellent service, kept informed by email of progress of order, ordered on Friday delivered Tuesday. Will definitely use... Leggi di più
Naturally better alternatives to your daily essentials 💚 Food & Drink • Health & Beauty Baby & Child • Home & Lifestyle Free Shipping Over £60 🚀📦
Unit 3, Dalton Works, Deal Street, BD21 4LA, Keighley, West Yorkshire, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service, timely communication when a product I ordered was out of stock with a prompt refund and a speedy delivery that was very well packaged.
Amazing customer service, very friendly and quick to respond. Great range of products at better prices than elsewhere. Will continue to buy from here.
Easy to use website and great products.
Thank you 😊
Good choice of products, good prices, well packaged, good communication - what’s not to like? Plus a lovely email for being a repeat customer. I will be buying again when I’ve scoffed all the delicious goodies I bought this time!
Products are perfect, ordering easy and delivery speedy. I also prefer that I am supporting a smaller family business
Really wonderful to find an online store with such an amazing range of products - well done !
Great products, fantastic customer service and communication. Competitive prices.
So far I'm very satisfied. They very really quick to answer my question, got a 10 % off code, the website works well, the prices are competitive. I'm still to receive my order but so far all has has gone smoothly.
Placed an order om 8th Feb 2024 for various items totalling over £50. Six days later...I get a notification stating half my order has been refunded, and annoyingly the main item I wanted was refunded... with no explanation, no courtesy phone call, no alternatives nothing? Plus my order is only meant to take 3-5 days to deliver so why am I receiving this email notification on day 6?
Then on the 19th Feb, a full 11 days later my partial order finally arrives.
I won't be using this company again when they cancel the majority of your order without contacting you and it takes nearly 2 weeks to arrive.

Risposta di Superfood Market
Great first experience imonline and this is a gift for a lady I work with. Great site and easy to use. Will recommend.
Just what I wanted, at a great price and also discounted for bulk order.
Excellent communication skills, fabulous products fast delivery. Pure salt from Sicily no messin with this stuff --- love it
Fantastic service from start to finish. I live remotely and so finding unusual products can be challenging.
All the products I wanted in one place.
Easy to navigate shopping experience.
The communication was excellent and the package and delivery was amazing. Will definitely use again.
Great service. The cereal I ordered was really good so I've ordered some more plus a few other things. I like the fact that they care deeply about their products, where they come from and the effect on the environment. Recommend taking a look and subscribing.
Fabulous price and communication
I love that they are a small family firm - we should be supporting these firms more than ever now!
Super easy to buy what you need! Thank you, I really appreciate being able to buy produce I can't buy elsewhere. You must have built your offerings from only the best suppliers. Thank you!
This product really good, but difficult to find in any supermarkets, nice friendly welcome and explanation of the goals of the company, happy
Fast reliable service. Cheaper than elsewhere. Would use again.
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