Banner for Superdry - Bromley

Superdry - Bromley Recensioni 

247
TrustScore 4.5 su 5

4,6

Unit 264-265 The Glades Centre, BR1 1DN Bromley, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Contacted the branch to see if they had a smaller size of jacket in stock and if so would they exchange for my online purchase. Member of staff checked the stock, confirmed it was available and that t... Leggi di più

Valutata 5 stelle su 5

I was in Bromley looking for a coat that I had my eyes on since October last year and a member of staff in the store helped me out as I couldn’t find it in the shop. He had an idea of what I was talki... Leggi di più

Valutata 3 stelle su 5

Good products but crammed onto rails so difficult sort out! Bad lighting ... too dark to see coats properly. Constant heavy beat music that actually made me feel panicky and anxious after 5 minutes.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick delivery, excellent fabric material,lasts long BUT tight on sleeves especially hoodies. Need some room or space there. Also items are very very expensive. Another personal opinion is that I dont... Leggi di più


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di abbigliamento uomo
  3. Negozio di abbigliamento per esterno
  4. Negozio di abbigliamento streetwear
  5. Negozio di abbigliamento donna

Informazioni su Superdry - Bromley

Scritti dall'azienda

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Informazioni di contatto

  • Unit 264-265 The Glades Centre, BR1 1DN, Bromley, Regno Unito

  • 02083 131324

4,6

Eccellente

TrustScore 4.5 su 5

247 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(247)

13.727 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sales person very helpful- the size i…

Sales person very helpful- the size i was after was not in store, so ordered online for me . Arrived promptly with regular updates to my home.

16 ottobre 2024
Logo di Superdry - Bromley

Risposta di Superdry - Bromley

Hello,

We appreciate you taking the time to review your recent shopping experience at our Bromley store.

We always do our best to give our customers a positive experience, so we are delighted with your comments.

Thanks so much for shopping with us!

If you loved your new purchase, don't forget to leave a product review too

Superdry Team

Valutata 1 stelle su 5

Had to pay twice for a faulty coat

Purchased a coat for my daughter in the Bromley Store, when we got home it had a tear in the lining. Returned to the store for a replacement, the store never had her size so had to order another coat in, but insisted we had to pay again in order to have an another coat sent out. We wanted a replacement and didn’t want a refund. The refund would still have taken up to 5 days to receive in our account. So fundamentally means I’ve paid out twice for a coat which is going to take a week to come in.

26 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Thank you so much

Thank you so much

19 ottobre 2024
Logo di Superdry - Bromley

Risposta di Superdry - Bromley

Hello,

We appreciate you taking the time to review your recent shopping experience at our Bromley store.

At Superdry, we want you to have a great experience, so thank you for your valued feedback.

Thanks so much for shopping with us.

Superdry Team

Valutata 1 stelle su 5

Dissapointed

Order didn’t arrive on time it stated it was, manager tried to say she didn’t believe us what was said regarding the order. Not amazing

8 ottobre 2024
Logo di Superdry - Bromley

Risposta di Superdry - Bromley

Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.

Kind Regards,

Superdry Customer Care

Valutata 5 stelle su 5

Excellent Management

Excellent customer service! Amy, the manager was not only personable and courteous, but went above and beyond to address my issue with a jacket I had purchased. She upheld the quality standards of the brand and is a credit to the company. Thank you for an impressive experience, which is difficult to come across even in the most prestigious of shops nowadays.

9 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Jacket Return

Was returning a jacket where the stitching had come away. No quibbles from the manager as he knows the superb quality Superdry's clothes and it was unusual. Issued a refund with excellent customer service! Looking to buy another jacket at Superdry because of this and won't go anywhere else!

5 ottobre 2024
Valutata 5 stelle su 5

The clerk...Q attended me..

The clerk...Q attended me... he was kind... he hadn't had such a similar experience in Ninguma store. I didn't like the store because it's very expensive but the boy made me understand the difference between a cheap garment and a garment from his store at good time by the boy.I don't know if it was the manager but congratulations.

25 settembre 2024
Valutata 4 stelle su 5

Great selection and lovely staff... but the music!

Staff were most helpful in my selection of items and purely a joy to converse. Clothes were high quality and cut looks flattering. Sizes are a little inconsistent but there are sizes that staff can help with.
The only downside is the music. I think for anyone who loves Superdry and have auditory sensory needs are going to struggle with the volume in these shops.

21 settembre 2024
Valutata 5 stelle su 5

Great brand with excellent service

When I needed to exchange an item bought online for another size, I popped to my local Superdry store and the process was so swift and easy. The item in the new size was dispatched within hours. Also, many of Superdry's items are 100% cotton, which makes their clothing both comfy and healthier than many other brands. Honestly, I don't know why I don't see more people in the Superdry stores.

16 agosto 2024
Valutata 3 stelle su 5

Always gud professional service gud…l

Always gud professional service gud range to select from ease of payment no probs

4 agosto 2024
Logo di Superdry - Bromley

Risposta di Superdry - Bromley

Hello,

Thank you for taking the time to leave a review.

We endeavor to give our customers a really positive experience, so we're really pleased that everything has gone smoothly with your store shopping experience in our Bromley store.

Thank you for shopping with us! .

If you loved your new purchase, don't forget to leave a product review as well!

Superdry Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più