Banner for Superdry - Brighton

Superdry - Brighton Recensioni 

314
TrustScore 4.5 su 5

4,7

1, Quadrant, BN1 3GJ Brighton, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I really like the Superdry store in Brighton! It's a great shopping experience and the way it's stock layout blends with it's decor is very pleasing on the eye, in my opinion. The staff are on hand... Leggi di più

Valutata 5 stelle su 5

Excellent assistance helped me find and order the jeans I wanted for my husband. Very little stock in store and confusingly laid out so this young lady was an absolute godsend. Diligent and charming.

Valutata 4 stelle su 5

The company has one of the best quality stuff I have seen around, though doesn't come cheap as well... I am not quite sure why I saw every other types of wears except shoes but yeah was great experi... Leggi di più

Valutata 1 stelle su 5

However much I like the clothes from this store, their online store cannot ever get things right. I have order twice in the space of two months and both times the parcel got delayed and I am now havin... Leggi di più


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di abbigliamento uomo
  3. Negozio di abbigliamento per esterno
  4. Negozio di abbigliamento streetwear
  5. Negozio di abbigliamento donna

Informazioni su Superdry - Brighton

Scritti dall'azienda

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

314 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(314)

13.981 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Really good combination of physical plus online

Really good shop in Brighton. I could see most of the clothes physically. Some weren't available there so I made an online purchase and then returned some of that to the shop. This was a convenient arrangement and the store attendant was helpful and efficient

14 gennaio 2025
Valutata 5 stelle su 5

Fantastic service, great choice, speedy delivery

After researching longline puffer coats online. I then visited my closest store on Sunday 29th December 2024 to try on my preferred options.
I spoke with Ana in the Brighton store. She was very knowledgeable, helpful and took her time to discuss my preferences with me. The coat I wished to purchase was not in stock in my preferred colour. After a simple ordering process at the till my new coat was ordered for free delivery to my home. Ana advised up to 7 days for delivery and my new coat arrived on new year's eve, just 48 hours after ordering! (For festive season / January sales time that's pretty impressive as my coat was dispatched later on Sunday 29th December!)
Fantastic service, superbly warm and high quality coat. Highly recommend Superdry!

29 dicembre 2024
Valutata 5 stelle su 5

A very good service

A very good service. Kept me up to date with the delivery. Thank you.

23 dicembre 2024
Logo di Superdry - Brighton

Risposta di Superdry - Brighton

Hello Elaine,

Thank you for your kind review!

We're happy to hear you were pleased with the service and delivery updates. We strive to provide our customers with a positive experience.

Thank you for shopping with us and supporting our brand.

Superdry

Valutata 5 stelle su 5

Superdry is always as described

Superdry is always as described, as shown in the picture, and service is always as told, received my coat within 48 hours as website was saying 5* always

12 dicembre 2024
Logo di Superdry - Brighton

Risposta di Superdry - Brighton

Hello,

Thank you for your kind words and 5-star rating!

We're thrilled to hear that you had a positive experience with our service and that your coat arrived promptly. We strive to provide our customers with accurate product descriptions and timely delivery, and we're delighted that we met your expectations.

We hope you have a fantastic Christmas,

Superdry

Valutata 1 stelle su 5

I was wrongly advised from a staff…

I was wrongly advised from a staff member in your Brighton store that a specific jacket that my daughter wanted which was out of stock was replaced with another jacket but would be “exactly the same “ other than the colour of the badge. So I took this advice and ordered the recommended jacket, but it was actually different in design.( specifically the pockets at the front in different places).
I returned the jacket and was eventually pleased to see that the jacket my daughter really wanted came back in stock, which I ordered. The same, incorrect jacket arrived. I am not happy with the service I am getting and still have not been sent the right coat that my daughter really wants for Christmas.

5 dicembre 2024
Valutata 5 stelle su 5

First day it’s been cold enough to wear…

First day it’s been cold enough to wear this coat today . And wow it is totally everything I expected .
It feels great and looks stylish and comfy. Totally recommend
The service at Brighton was fantastic, no hard sell just left me to try on as many items as I wanted and even kept items behind the counter while I shopped .

16 novembre 2024
Valutata 5 stelle su 5

Great team in Brighton and the choice…

Great team in Brighton and the choice is multiple.

5 novembre 2024
Logo di Superdry - Brighton

Risposta di Superdry - Brighton

Hello,

Thank you for your great 5 star feedback.

At Superdry, we want you to have a great experience, so we're pleased to read your comments about your shopping experience at our Brighton store

Thank you for shopping with us, we really appreciate it!

Superdry Team

Valutata 5 stelle su 5

Fast delivery

Fast delivery, great in store service.

27 ottobre 2024
Logo di Superdry - Brighton

Risposta di Superdry - Brighton

Hello,

Thank you for your review about your in-store ordering shopping experience.

At Superdry, we want our customers to have a really positive experience, so we really value your feedback about our Brighton store.

Thank you for shopping with us.

If you loved your new purchase, don't forget to leave a product review too.

Superdry Team

Valutata 2 stelle su 5

Exchange difficulty

I was given a hard time trying to exchange a faulty item.
2 stars because it was eventually exchanged.

30 ottobre 2024
Logo di Superdry - Brighton

Risposta di Superdry - Brighton

Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.

Kind Regards,

Superdry Customer Care

Valutata 5 stelle su 5

I like Superdry because they do very…

I like Superdry because they do very nice bags and coats I have always like superdry

26 ottobre 2024
Logo di Superdry - Brighton

Risposta di Superdry - Brighton

Hello,

Thank you for taking the time to leave a review.

At Superdry, we want you to have a great experience, so we love to hear from happy customers.

Thanks for shopping with us we really appreciate it.

If you loved your new purchase, don't forget to leave a product review too!

Superdry Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più