The shorts that I wanted in a certain colour weren't in store in my size but the assistant ( manageress)? ordered them for me. She also ordered a pair of shorts that I had seen on sale online but was... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arr... Leggi di più
I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Leggi di più
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Leggi di più
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di abbigliamento uomo
- Negozio di abbigliamento per esterno
- Negozio di abbigliamento streetwear
- Negozio di abbigliamento donna
Informazioni su Superdry - Basingstoke
Scritti dall'azienda
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformazioni di contatto
13-15 Paddington House, RG21 7LJ, Basingstoke, Regno Unito
- 01256 843580
4,8
Eccellente
196 recensioni
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Le persone hanno visualizzato anche
Order has not been delivered by courier…
Order has not been delivered by courier Evri. Their tracking does not provide details of what has happened to it.
At what point can I have compensation or preferably the coat I ordered!
19 dicembre 2022
My parcel never arrived.
19 dicembre 2022
Great service and product
Easy on line purchase delivered on time and then great in store service on pick up. Thankyou
9 dicembre 2022
Item we needed was not in stock so…
Item we needed was not in stock so ordered it from the store in Basingstoke and as promised arrived in 3 days,well impressed,and staff so good too
1 dicembre 2022
Ordered in Basingstoke store for home…
Ordered in Basingstoke store for home delivery. Staff member was extremely helpful
30 novembre 2022
Pleased with the 20% off
Pleased with the 20% off. I was very impressed with the service in the shop and after. They didn’t have the size we wanted so they ordered it for us(a very slick process) and it arrived a couple of days later. The communication was great. A very good experience! Well done!
19 novembre 2022
Order was ready to collect almost as…
Order was ready to collect almost as soon as I had placed it and the service I received in the shop on collection was excellent - efficient and very polite and friendly.
23 novembre 2022
Over 100% help
The shop assistants went out of the way to order the coat we wanted and even kept another colour so we could compare both colours as soon as the other one arrived.
5 novembre 2022
The item came really fast very good…
The item came really fast very good service driver was very friendly and professional great company many thanks D Macintyre
13 ottobre 2022
Assistant at Basingstoke store…
Assistant at Basingstoke store extremely helpful, ordered correct size as not in stock. Delivered very quickly too via courier. Happy customer!
8 ottobre 2022
Store staff exceptionally helpful and…
Store staff exceptionally helpful and easy to order item for delivery as not in stock.
7 ottobre 2022
Fantastic
Fantastic, friendly and efficient customer service!
Preferred coat not available but a suitable alternative provided.
9 ottobre 2022
Great fitting cord trousers
Great fitting cord trousers, love the fit and colour. Staff very helpful.
8 settembre 2022
Very good will buy again service is…
Very good will buy again service is fantastic! Thank you very much.
7 settembre 2022
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
I returned items that I bought online…
I returned items that I bought online to my local store but the return didn’t go through on the till and I did not get email confirmation. The staff were helpful and contacted customer service to sort out the issue
16 agosto 2022
Risposta di Superdry - Basingstoke
Hi,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Great experience and really quick too!
3 agosto 2022
Risposta di Superdry - Basingstoke
Hi Nzola,
Thank you for taking the time to give us your feedback. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
I was returning an item to the store…
I was returning an item to the store the assistant was helpful and pleasant, making it easy to do.
29 luglio 2022
Risposta di Superdry - Basingstoke
Hello,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
Good service
Good service, ordered the shorts on Saturday and they were delivered the following Tuesday
24 luglio 2022
Risposta di Superdry - Basingstoke
Hi,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Superdry Care
Very happy with Superdry I like there…
Very happy with Superdry I like there stuff my wardrobe is full of the stuff
23 giugno 2022
Risposta di Superdry - Basingstoke
Hello Robert,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Superdry Care
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