Excellent customer service from M at Stuarts once again. Couldn't have been more fast, friendly and helpful sorting out a return/repurchase due to me ordering the wrong shoe size twice. Thrilled wit... Leggi di più
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Scopri cosa dicono le persone
Great experience shopping here, they are quick to deliver, returns process is easy and they have a lot of stock to choose from. One downside is the sizing, other shops show the exact measureme... Leggi di più
L'azienda ha risposto
Brilliant store. Bought a Carhartt WIP detroit jacket on Thursday, it arrived on Saturday with standard shipping. If ordered before 3pm, it’s dispatched on the same day which is a rarity for online st... Leggi di più
L'azienda ha risposto
English translation: Big warning – this is a supplier that systematically scams customers. I ordered a T-shirt, but the size didn’t fit, so I returned it. I then received a reply saying that it w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Stuarts was founded in the heart of West London in 1967 with opening a store in Shepherds Bush. We are famously known for our contribution to the Mods and 80s Casuals subculture. Stuarts London became the ultimate destination for fashion-focused Lads, travelling from all areas of England. As QPR football team was in the premier league, The Lads would use the match days as an excuse for a shopping trip to Stuarts, coaches would park outside, to catch all the latest sought after brands. It is well known that on match days Stuarts would be mobbed with customers. Some-days a queue would even stretch outside the shop. Today we pride ourselves on bringing you a great choice of luxury & heritage menswear from brands that we carefully select from around the world. For those who love retro fashion, the store still stocks a selection of the vintage brands that helped build our foundations like the iconic Baracuta Harrington jackets to Danner boots. We are an official authorised stockist of every brand we display which confirms our product authenticity.
Informazioni di contatto
35 Uxbridge Road, W12 8LH, London, Regno Unito
- 02039055552
- sales@stuartslondon.com
- www.stuartslondon.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Great customer service and unbeatable…
Great customer service and unbeatable selection of brands!

Risposta di Stuarts London
Barbour wax Jacket
I recently purchased a Barbour limited edition International wax jacket from Stuarts of London
When it came it was packaged perfectly
The Jacket itself was of the highest quality
Unfortunately the jacket was slightly too large for me
I contacted Stuarts and spoke to Rai who offered to receive it back from me for a refund
I can not fault this company and would highly recommend the company 😊👍

Risposta di Stuarts London
Really fast despatch & delivery, great CS
Really fast despatch & delivery. Ordered a snow peak single action table with standard delivery (£3.95) and it was delivered the next morning! Well packaged and sublime piece of furniture, exceptionally well designed and finished. Best snow peak item I have acquired yet. Contacted customer service about a price match as the price dropped the following day and they not only responded within 20minutes- but sent a partial refund too. Really impressive- keep up the good work Stuarts London! - this will be my new go to place for Snow Peak gear.

Risposta di Stuarts London
Great brands and service
Great brands and service, deliveries very quick and customer services outstanding.

Risposta di Stuarts London
10/10 Always!
Customer service team is fantastic, have had to speak with them a few times regarding orders and they always go above and beyond. Orders are always delivered quickly and packaged very well. Will continue to use Stuarts over any independent retailor and will always highly recommend.

Risposta di Stuarts London
This is an amazing store and the staff…
This is an amazing store and the staff are very helpful. Some great brands you have to go and visit them

Risposta di Stuarts London
Stuart’s is the king of tradition mixed…
Stuart’s is the king of tradition mixed with fresh contemporary trend. If your into your classic brands or latest seasonal style or brand ,Stuart’s and can not be beaten. Quality of garments and customer satisfaction I would say is the front of this gentleman’s outfitters which never fails to please !

Risposta di Stuarts London
Great shop ⭐️⭐️⭐️⭐️⭐️
I use Stuart’s often never had a issue always great service and fast delivery

Risposta di Stuarts London
London's finest
One of the few independent menswear stores left in London that consistently look to introduce new brands to the market. Prefer to pay a bit extra to support the family owned Stuarts and hope they are here doing what they have been doing since the 1980's for many more years to come

Risposta di Stuarts London
Just received my redwing 1907’s
Just received my redwing 1907’s. AMAZING product!! Thanks for such a smooth service and good delivery options. Your dispatch time was insane lol. Definitely will be back. Thanks again 👍

Risposta di Stuarts London
Costumer Service
Received a faulty product against no fault of their own but costumer services helped greatly. They were quick to reply and ended up being able to replace the product. Amazing costumer service. Would recommend store

Risposta di Stuarts London
Historic review
Historic review: I've always ordered Armani J45 so this was my second pair. The first pair had gone through a lot of wear and washes, so when I put the second pair on, they didn't feel the quality of the first.
Though it was just me and they were fine in every other respect.
I've now ordered a new pair from a household name upper class outfit and, wow, yes , so much lighter and smoother.
Also the 'reviews on Stuarts own website look suspicious - bland and saccharine
Costs more than a large coffee to return your item
£4-5 to return a product that was not as pictured on the website is daylight robbery. Customer service is both slow and unprofessional. The only thing going for this site/company are it's half-decent sales. That being said, after returning my product dissatisfied, I now find myself out of pocket a good few quid- would've been better off going to the purchase of a large coffee (certainly likely to give you less of a headache than this company).
great customer service and plenty of choice
great customer service, plenty of choice, best brands

Risposta di Stuarts London
Excellent service
I ordered around 1pm, item marked despatched and tracking info given within 30 minutes and delivered the next morning. The price was a lot cheaper than elsewhere, too!

Risposta di Stuarts London
Beware! Delivery/Returns scam
I Purchased a pair of shoes online with £3.95 delivery charge free. This was detailed on my receipt.
I returned the shoes, at a cost of £4.64. The cheapest option they offered.
My purchase cost was refunded minus £6.95. The total cost to me being £11.59.
I queried this and was offered a postage refund for the error as a good will gesture.
The amount refunded was £3.95, this was no gesture and only went some way to rectify the mistake.
Whilst they may claim this is within the terms, it is at best misleading and bordering on fraudulent.
I am very disappointed in this retailer and would not recommend them.
Stuarts of London, you need to do better!
Excellent selection of clothing etc and…
Excellent selection of clothing etc and very quick service . Will definitely shop here again

Risposta di Stuarts London
Can’t beat the selection at Stuart’s
Can’t beat the selection at Stuart’s

Risposta di Stuarts London
Great company
Always used Stuart’s for my clothing. Deliveries are spot on. Great prices. Will always shop here both in store and online. Great service

Risposta di Stuarts London
15 years loyal and happy customer
I’ve been shopping at Stuart’s for nearly 15 years, each year it just smashes it out the park from classic brands to new seasonal drops ! There is literally something for everyone! If you haven’t checked out Stuart’s then you’re missing out.

Risposta di Stuarts London
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