Stratstone - Porsche Centre Nottingham Recensioni 

259
TrustScore 4.5 su 5

4,3

Electric Avenue, NG2 1RS Nottingham, GB


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Valutata 5 stelle su 5

Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!

L'azienda ha risposto

Valutata 5 stelle su 5

This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The greeting on arrival was pleasant and the offer of coffee very much appreciated. Michaela met me on time and was extremely helpful. It was a shame that the computer system let her down in trying to... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Centro revisioni per auto
  3. Produttore di auto
  4. Riparazione e manutenzione auto
  5. Servizio di cambio dell'olio
  6. Rivenditore di auto usate

Scritti dall'azienda

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Scritti dall'azienda

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

259 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(259)

4396 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic recent experience with…

Fantastic recent experience with Porsche Centre Nottingham Service.
Car was booked in for software upgrades.
Great service from the team - Michaela and Kinna.
Car was quickly returned to me and I was kept informed all the way through the process.
Also given a great loan car ,which exceeded my expectations.

How does it get any better then this - keep up the good work Nottingham.

24 marzo 2025
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi Mr Mcnallty,

Thank you for your kind words and for taking the time to leave this review.

We are thrilled that you were impressed with the service you received from Michaela and Kinna.

We are committed to providing excellent customer service and we are glad that you were happy with the loan car.

Customer Services

Valutata 1 stelle su 5

They can’t be bothered

I rang 3 times to book my car in for a service. Twice there was nobody to take my call. The third time they took my details and said they would call me back as once again there was nobody available to take my call. 3 week later and nobody called back. I went elsewhere and got good service.

3 marzo 2025
Non scritta su invito
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi Tony,

We understand your frustration with the difficulty in reaching us by phone.

We strive to provide excellent customer service and apologize for the inconvenience you experienced.

We will review our processes to ensure we are responsive to customer inquiries.

Customer Services

Valutata 5 stelle su 5

Exceptional service with a personal touch - Porsche Nottingham delivers perfection!

From the moment we walked through the door to just have a browse they made us feel very much at home. A massive thank you to the lovely ladies at the front of house Rachel, Marie and Andrea - they are so friendly and helpful. Thank you 🙏.
Rean who stuck with us from the start of our journey to hand over day - absolutely superb. His patience, knowledge and kindness shone through. Thank you so much for helping us choose our lovely new Porsche. Last but certainly not least a shout out to Dave Bolton from the sales team, who worked hard to get a deal perfectly suited to us. Thank you guys, you really are the best and Porsche UK should be very proud 🫶🏻

26 marzo 2025
Non scritta su invito
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi Melanie,

It's wonderful to know that you felt welcome from the moment you walked in.

We are incredibly proud of our team and their dedication to providing exceptional customer service.

We are so glad that Rachel, Marie, Andrea, Rean, and Dave were able to help you find the perfect Porsche.

We strive to create a welcoming and supportive environment for all our customers, and your kind words are a testament to our team's hard work.

Thank you for choosing us and for sharing your positive experience.
Customer Services

Valutata 5 stelle su 5

Excellent experience from my visit

Excellent experience from my visit to Porsche Nottingham today all expectations exceeded by the staff and technicians.

14 marzo 2025
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Risposta di Stratstone - Porsche Centre Nottingham

Hi Andrew,

We strive to exceed customer expectations and are delighted that our staff and technicians were able to deliver on that promise.

Customer Services

Valutata 5 stelle su 5

Got my car in ASAP.

Got my car in ASAP.
Jenny looked after me and got my car back to me before the original agreed time.

11 marzo 2025
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Risposta di Stratstone - Porsche Centre Nottingham

Hi Mr Charlesworth,

We appreciate your kind words about your recent experience with Jenny.

We're glad to hear you were pleased with the service you received and that your car was returned to you ahead of schedule.

Customer Services

Valutata 5 stelle su 5

Excellent from start to finish

Excellent from start to finish. Jenny kept me updated and answered all my questions and concerns

5 marzo 2025
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi Dee,

It's wonderful to know that you felt well-informed and supported throughout the process.

We appreciate your kind words about Jenny's dedication to providing excellent customer service.

Customer Services

Valutata 5 stelle su 5

Brilliant service from start to finish

Brilliant service from start to finish. Super clear comms from Kinna Arden my service advisor and very careful
work by Josh the service technician. Staff are always friendly in Porsche Nottingham.

6 marzo 2025
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi,

Thank you for your kind review.

We are delighted to hear that you had a positive experience and that Kinna and Josh provided excellent service.

We appreciate your business and value your feedback.
Customer Services

Valutata 5 stelle su 5

TOTALLY WARM AND FRIENDLY

Welcoming and very friendly

4 marzo 2025
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi Patrick,

We strive to create a welcoming and friendly environment for all our customers.

Customer Services

Valutata 1 stelle su 5

Great at sales, dreadful at after sales, avoid!

Could start by actually getting back to customers when requested to, had my car for 4½ days when should only have had it for 2, for what turned out to be a very minor job. Lack of transparency has also raised questions over the previous sale of the car also, with concerns being raised and not answered. Business to customer trust has been lost and I couldn't recommend these to anybody going forward.

2 febbraio 2025
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Risposta di Stratstone - Porsche Centre Nottingham

Hi Adam,

We understand your frustration with the recent service you received.

We value your feedback and take all customer concerns seriously.

We strive to provide timely and transparent communication, and we apologise that this was not your experience.

We will use your feedback to improve our processes and ensure that we are meeting the expectations of our customers.

Customer Services

Valutata 5 stelle su 5

Always a pleasure to visit OPC…

Always a pleasure to visit OPC Nottingham, the staff are friendly, approachable and professional. My recent visit was for some warranty work and it was diagnosed and repaired within 3 days which I didn’t expect, so great job.
Big shout out to Michaela from the service team, she’s brilliant and a great person too.

8 febbraio 2025
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Risposta di Stratstone - Porsche Centre Nottingham

Hi Wayne,

We appreciate your kind words and are delighted to hear about your positive experience.

We're thrilled that you found our staff friendly and professional, and that your warranty work was resolved quickly.

We're also happy to hear that you had a great experience with Michaela, we'll be sure to pass your feedback along to her.

Customer Services

Valutata 5 stelle su 5

Great service

Great service. Welcoming, rapid, clear communication and good value. The work was followed up the next day to ensure everything was as it should be.

11 febbraio 2025
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi Guy,

We are delighted to hear that you were happy with the service you received.

We appreciate your feedback and will continue to strive for excellence.

Customer Services

Valutata 5 stelle su 5

Staff amazing reception awsome

Staff amazing
Reception second to none
Mustn’t forget service people

31 gennaio 2025
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi Sandra,

It's wonderful to know our staff made such a great impression.

We strive to provide exceptional service and are delighted you noticed.
Customer Services

Valutata 5 stelle su 5

Pinnacle of customer service and engineering

The most professional, caring customer experience you can have bar none

30 gennaio 2025
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi Nick,

We're thrilled to hear you had such a positive experience.

We strive to provide exceptional customer service.
Customer Services

Valutata 5 stelle su 5

Great Porsche Dealership

Location is great, warmly greeted by the team on reception, offered a drink whilst waiting to be served.
Sales and Service team are great highly recommend this dealership

30 gennaio 2025
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi,

Thank you for your kind words.

We are delighted to hear you had a positive experience at Porsche Centre Nottingham.

We appreciate your feedback and will share it with our team.
Customer Services

Valutata 5 stelle su 5

Service

Car collected and returned in good order. As expected.

23 gennaio 2025
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi Philip,

We appreciate your kind words and are glad to hear that your experience met your expectations.

Customer Services

Valutata 1 stelle su 5

No very good

Poor service

17 gennaio 2025
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi Timothy,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@stratstone.com

Kind Regards,
Customer Services

Valutata 4 stelle su 5
Logo di Stratstone - Porsche Centre Nottingham

Risposta di Stratstone - Porsche Centre Nottingham

Hi,

We appreciate your feedback and are sorry to hear that your coffee was too milky.

We strive to provide a consistently enjoyable experience for our customers, and we'll take your comments into consideration as we continue to improve our offerings.

Customer Services

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