Stratstone - MINI Doncaster Recensioni 

172
TrustScore 5 su 5

4,9

Wheatley Hall Rd, DN2 4PE Doncaster, GB


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Valutata 5 stelle su 5

once again we have purchased a mini from the amazing team at stratstone mini doncaster. laura Straw and her amazing team have looked after my wife and i for the last 15 years. we live over 3 hours... Leggi di più

Valutata 5 stelle su 5

Exceptional customer service! I picked up my Motability car a month ago and had few questions about settings and accessories. I went into the garage and Jamal came and sat in the passenger side and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Although I didn’t purchase a car from mini Doncaster in the end, the service provided from Jake was second to none. He went above and beyond to try and source the right vehicle and deal for me. He kep... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Centro revisioni per auto
  3. Produttore di auto
  4. Riparazione e manutenzione auto
  5. Servizio di cambio dell'olio
  6. Rivenditore di auto usate

Scritti dall'azienda

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Scritti dall'azienda

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Informazioni di contatto

  • Wheatley Hall Rd, DN2 4PE, Doncaster, Regno Unito

  • 01302 380500

4,9

Eccellente

TrustScore 5 su 5

172 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(172)

4363 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brad at Doncaster MINI

Brad has been efficient and courteous through buying my new mini, he kept communicating with me throughout the whole process, he made it easy and enjoyable, Lovely young man, I would definitely deal with him again, thank you Brad and thank you, Doncaster MINI

31 gennaio 2025
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Risposta di Stratstone - MINI Doncaster

Hello Lisa,

We're thrilled to hear about your positive experience with Brad.

It's wonderful to know he made your purchase enjoyable and easy.

We appreciate your kind words about him and MINI Doncaster.
Customer Services

Valutata 5 stelle su 5

Outstanding service from Bradley

My first experience with Stratstone Mini Doncaster was wonderful. Bradley was so great at keeping me updated and informed on the progress of my car from the moment I found what I was looking for, to the day of pick up! His kindness, attentiveness and patience made my experience so easy and joyful.

30 agosto 2024
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Risposta di Stratstone - MINI Doncaster

Hi Natalie,

We're thrilled to hear about your positive experience with Bradley.

It's wonderful to know that he made your car buying journey enjoyable and stress-free.

We appreciate your kind words and will share your feedback with Bradley.
Customer Services

Valutata 5 stelle su 5

Thanks to Emily on reception and kev in…

Thanks to Emily on reception and kev in parts a big big thank you never had a clue on parts number on my wife’s 17 year old mini one convertible kev sorted everything out and parts were a great price picked the last of them up this morning great people a credit to mini again a big thank you 🤩 Doncaster branch
Vanessa wilby

21 agosto 2024
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Risposta di Stratstone - MINI Doncaster

Hi Terence,

We're thrilled to hear about your positive experience at our Doncaster branch.

It's wonderful to know that Emily and Kev went above and beyond to help you with your parts needs.

We appreciate your kind words and are glad you found the service and pricing to be excellent.

Customer Services

Valutata 5 stelle su 5

Entirely satisfied customer!

Just picked up my second new car from Stratstone Mini Doncaster.
Can't thank Jake enough for his friendly and professional manner. Everything went very smoothly and was totally stress free!
Amazing Countryman Cooper S ALL 4 in Midnight Black…a truly stunning colour.
Thank you to all I came in contact with at the Dealership for your kindness and for such a great deal.

29 giugno 2024
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Risposta di Stratstone - MINI Doncaster

Hi Tim,

Thank you for taking the time to leave us this fantastic review!

We are delighted to hear that you had such a positive experience with us and that you are happy with your new car.

We will be sure to pass your kind words on to Jake and the team.
Customer Services

Valutata 5 stelle su 5

I was extremely impressed with the…

I was extremely impressed with the responsiveness from Staci Barnes. Whenever I had a question or concern, she was quick to get back to me with helpful information. It made the entire process of working with your company much more efficient and enjoyable. Thank you Staci for your excellent communication and responsiveness.

31 maggio 2024
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Risposta di Stratstone - MINI Doncaster

Hi,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Staci.

We hope to be of service to you again!
Customer Services

Valutata 2 stelle su 5

Wouldn’t recommend

Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t happen. The price I was quoted through bookmygarage.com couldn’t be honoured which was very strange but having no choice I agreed, my car failed the mot and Becky was kind enough to arrange a loan car for
me, she was brilliant and even accommodated the fact my son’s wheelchair. My car was left and was told it would be ready Tuesday but amazing it was ready Monday, my car needed a new tire and spring. I was told my car would be tracked but only the one side was and my was pulling to the right. I did ring Becky and she said I could bring the car back but I would be charged for tracking. So I have decided against that. I will go to a different garage. I have brought my cars there for a few years but I won’t be back. Apart from Becky I didn’t feel I got good service and I’m not convinced my car got what was needed. I am so disappointed as previous years it’s been better. My car was dirty even though was offered it washing. Becky did offer to get them to wash it but I didn’t have time to wait when I came to pick the car up, after all they had it since Saturday. Anyway like I
Say I won’t be back. The fact I had to chase the confirmation of the booking and the price wasn’t honoured didn’t sit well with me…

11 maggio 2024
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Risposta di Stratstone - MINI Doncaster

Hello Maz,

Thank you for taking the time to leave this review.

I’m pleased to say you were happy with the service that you received from Becky. She will be very happy to hear this so I will ensure to make her aware.

I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when you recently brought your vehicle into the MINI branch in Doncaster.

I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.

Customer Services

Valutata 5 stelle su 5

Just picked up my second new car from…

Just picked up my second new car from Stratstone Doncaster.
Jake took care of everything and it all went very smoothly.
He is a very friendly and professional guy.
Amazing Cooper S Hatchback in Melting Silver…beautiful colour.
Thank you once again for such a great deal.

29 marzo 2024
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Risposta di Stratstone - MINI Doncaster

Hi Barry,

Thank you so much for your kind words!

We are so happy to hear that Jake was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Customer Services

Valutata 5 stelle su 5

Collected my new Countryman last week…

Collected my new Countryman last week and loving it! My third mini after enjoying my 2 previous convertables, and the adverse weather since has been the best test on comfort and performance! A huge thanks to Jake, who has given us excellent professional, personal service from the start, going beyond expectations when…through no fault of his or the dealership…my order was cancelled near to the expected delivery date. He searched the country to provide me with a car with the same spec and available to me before even the original order was expected. ….a star! 🤩 The whole team at Stratstone Doncaster worked together to provide a most professional, comfortable service and experience you can trust. Thank you all, Sue and Tony

4 gennaio 2024
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Risposta di Stratstone - MINI Doncaster

Hello Sue and Tony,

Thank you so much for the review.

We're thrilled that you had such a positive experience with Jake.

We hope that you'll consider us again in the future.
Customer Services

Valutata 5 stelle su 5

Stratstone Mini Doncaster - Fantastic

Picked up my new Mini Cooper today. Mini Stratstone Doncaster have been amazing. An extra special handover for my 60th Birthday. These guys went the extra mile !!

A massive thank you to Courtney and Staci. The sale and handover was the best ever. I would highly recommend.

30 dicembre 2023
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Risposta di Stratstone - MINI Doncaster

Hi,

Thank you so much for your lovely review.

We love to hear when our team members go the extra mile!

I will ensure your feedback is passed onto Courtney and Staci so they know what a great job they are doing!

Thank you again and enjoy your new vehicle!
Customer Services

Valutata 5 stelle su 5

We purchased a warranted used mini…

We purchased a warranted used mini convertible from Stratstone mini at Doncaster and was helped throughout by Jake Gibson .He was fantastic and assisted us when we were trying to decide which Mini we wanted by test driving the vehicles on the day . I apologise for making him late for his deliveroo which I,m sure would have required time in the microwave prior to eating. well done Jake and thanks !
Albert & Lynne

22 ottobre 2023
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Risposta di Stratstone - MINI Doncaster

Hi Albert,

Thank you so much for your kind words!

We are so happy to hear that Jake was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Customer Services

Valutata 5 stelle su 5

I travel many miles to get their excellent attention!

I have bought 3 Minis from Stratton over the last 10 years, despite living 'down south!' I come back every time because I can guarantee that I will feel valued as a customer and will always receive first class treatment. I cannot fault their attitude and service...nothing is too much trouble. Beth in particular has been an absolute star and I will miss her...but I am sure that whoever her replacement is will do an excellent job. I've just spoken to Staci today and she too has been brilliant!I honestly cannot praise them enough...thank you Stratstone MINI!

8 settembre 2023
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Risposta di Stratstone - MINI Doncaster

Hi Liz,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Beth and Staci.

We hope to be of service to you again!
Customer Services

Valutata 3 stelle su 5

Didn’t buy a car in the end

Didn’t buy a car in the end, the last week June, first week in July didn’t materialise and found a car somewhere else, very apologetic said out of their hands but sadly in sales over promising and under delivery isn’t a good look, a bit old fashioned sales, Courtney very pleasant tho, and an easy transaction…shame they couldn’t come through…

20 luglio 2023
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Risposta di Stratstone - MINI Doncaster

Hi Christopher,

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future.
Customer Services

Valutata 5 stelle su 5

Jake was really helpful with a friendly…

Jake was really helpful with a friendly approach. We didn't feel rushed or under pressure, but he took the time to explain about the vehicles, answer our questions and help us to find the right vehicle.

27 maggio 2023
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Risposta di Stratstone - MINI Doncaster

Hello Karen,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Valutata 5 stelle su 5

Really pleased with my recent…

Really pleased with my recent experience at this dealership. Jake really looked after me, and I’m truly grateful for all his advice. Also wanted to praise Laura and Staci as they also supported throughout my process!

Will definitely be back!

12 aprile 2023
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Risposta di Stratstone - MINI Doncaster

Hi Reece,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

Valutata 5 stelle su 5

Amazing experience from the moment I…

Amazing experience from the moment I walked in, the showroom always feels so welcoming! Special thanks to Laura and Staci for helping me, I won’t go anywhere else in future!

5 giugno 2023
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Risposta di Stratstone - MINI Doncaster

Hi Jake,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Customer Services

Valutata 5 stelle su 5

I was looking to buy my first mini

I was looking to buy my first mini. I went in on a busy Sunday and the team were just amazing!! So down to earth and just really lovely people. The after sales service has been just amazing too. Staci has helped me to personalise my mini. Nothing is too much trouble. I absolutely love my mini more than any other car I’ve had. And I will definitely stick to Mini Doncaster for all my mini needs

14 febbraio 2023
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Risposta di Stratstone - MINI Doncaster

Hello Shelley,

We love receiving positive feedback and we appreciate your positive review of your recent visit to the MINI branch in Doncaster.

We hope you'll consider us again in the future with your automotive needs!
Customer Services

Valutata 5 stelle su 5

Courtney Stratstone Mini

Well, went back to see Courtney sooner than expected, again fantastic service bought a Mini Cooper S Clubman Shadow Edition, presentation on collection was superb. Staci was fabulous setting up my service plan and providing a fantastic service, the whole team worked hard to meet my requirements and I love the car, thank you

28 febbraio 2023
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Risposta di Stratstone - MINI Doncaster

Hi Steve,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Valutata 5 stelle su 5

A fantastic car from a fantastic seller

We have just purchased a mini John Works. The service was excellent. Our sales person Courtney gave 100% and more. Friendly atmosphere, knowledgeable and nothing was too much trouble. The choice of cars is exceptional and prices are very reasonable. I recommend Doncaster Stratstone Mini to anyone who is searching for their next car.

18 gennaio 2023
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Risposta di Stratstone - MINI Doncaster

Hello Angie,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

Valutata 5 stelle su 5

Top class service

Although I didn’t purchase a car from mini Doncaster in the end, the service provided from Jake was second to none. He went above and beyond to try and source the right vehicle and deal for me. He kept me up to date throughout the process. I would go back there again next time as my first port of call without a doubt.

27 dicembre 2022
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Risposta di Stratstone - MINI Doncaster

Hello Michelle,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

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