The experience from start to finish was efficient, user friendly and extremely professional with an eye to customer satisfaction. The final documentation easy to process and Peter on delivery went... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Be cautious that Stratstone is not a member of the Motor Ombudsman and therefore there appears to be little recourse if you have a later dispute and require arbitration to solve it. We requested very... Leggi di più
I have dealt with Chris and Peter at Stratstone Mayfair previously so went back looking for another vehicle. Although JLR have suffered the past few weeks with the Cyber attack Chris did everything to... Leggi di più
L'azienda ha risposto
We took delivery of our new Range Rover at Stratstone. Mahmood took us through all the paperwork and explained everything clearly. He was very attentive and professional. Anthony then spent ove... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- anche in
- Centro revisioni per auto
- Produttore di auto
- Riparazione e manutenzione auto
- Rivenditore di auto usate
- Servizio di cambio dell'olio
Scritti dall'azienda
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Scritti dall'azienda
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informazioni di contatto
14 Berkeley Street, W1J 8DX, London, Regno Unito
- 020 7514 0400
4,0
Molto buono
86 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Chris gave an excellent service as ever…
Chris gave an excellent service as ever on the sales side I think I’m on my 7th car from Stratstone Mayfair and always a pleasure to deal with Chris on every detail.
Peter’s delivery service was absolutely first class and his knowledge of every details for the handover was impeccable!
Thanks Guys.
16 settembre 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi Andrew,
Thank you for your kind words!
We're delighted to hear you had such a positive experience with us.
We're thrilled that you continue to choose us for your automotive needs and that you were so impressed with the service you received.
We'll be sure to pass your feedback along to Chris and Peter.
Stratstone Customer Services
Stratstone Mayfair have been…
Stratstone Mayfair have been brilliant.- We recently had an issue with our Evoque. The service and support we've had from Paul, Kyle and Anthony in helping to sort the issue has been excellent. Highly recommend for their customer service, communication, proactiveness and friendliness. Many thanks.
13 agosto 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi Heather,
Thank you for your kind words.
We're thrilled to hear about your positive experience with our team.
We appreciate your recognition of Paul, Kyle, and Anthony's dedication to providing excellent customer service.
Stratstone Customer Services
Fantastic support through delivery
Fantastic support through delivery. Clear explanation of car and functions. Extremely happy. Thanks!!
2 agosto 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi Michelle,
Thank you for your kind words and positive review.
We're delighted to hear you were happy with our service.
Stratstone Customer Services
Fantastic service from Chris and Peter
Fantastic service from Chris and Peter, faultless
18 giugno 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi,
Chris and Peter will appreciate this positive review.
Thank you, and happy motoring!
Stratstone Customer Services
First class company
I had dealings with Frank, Peter and Anthony. They were all extremely courteous and helpful in going through the process of buying the car and explaining all of the controls. I would like to add that Anthony is a credit to the company.
25 aprile 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hello David,
Thank you for reviewing us!
Frank, Peter and Anthony will all really appreciate you taking the time to do this.
We hope you have a great day!
Stratstone Customer Services
Risposta di Stratstone - Mayfair Land Rover
Hi Peter,
Peter loves receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Stratstone Customer Services
Excellent handover from Dennis
Excellent handover from Dennis. Great communication and delivery.
Much appreciated.
28 marzo 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi Andrew,
Dennis will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Customer Services
Anthony delivered a car and was…
Anthony delivered a car and was absolutely great! Fantastic service and very professional and pleasant. Always send Anthony to customers.
8 marzo 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi Patrick,
Thank you very much for leaving a 5* review.
Anthony will really appreciate it!
Have a great day!
Stratstone Customer Services
Anthny
Mr Anthony was very helpful get car out. Top quality service.
6 marzo 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi,
Thank you for giving Anthony such a great review!
It really means a lot to us.
Thanks again!
Stratstone Customer Services
Peter was fabulous
Peter was fabulous, I have a loan car and he explained everything there was to know about the vehicle
26 febbraio 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi Amanda,
A big thank you for leaving a 5* review for Peter.
Have a lovely day!
Stratstone Customer Services
great service from Clive and the team…
great service from Clive and the team in Mayfair
1 febbraio 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi,
Clive will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Customer Services
fantastic service from peter
fantastic service from peter, he was great as always !!! 😊
2 febbraio 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi Fawzi,
Thank you for your positive review.
Peter and the rest of the team are always happy to help!
Have a great day!
Stratstone Customer Services
My name is Carlton Williams
My name is Carlton Williams. We’ve just picked up our brand-new Range Rover SV.
Can I say what an amazing car this is. I would also like to thank Chris Cooper and Peter for their professionalism in helping us have a smooth transition to this new car, they both took their time to explain all the new gadgets that we’re not used to and all the different features of this car which has made life much easier for us.
I recommend anybody buying a car from Land Rover in Mayfair to ask if it’s possible to get Chris or Peter to go over the features with them.
Thank you Land Rover of Mayfair
Carlton.
31 gennaio 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi Carlton,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Chris and Peter.
We hope to be of service to you again!
Stratstone Customer Services
Great handover experience
We took delivery of our new Range Rover at Stratstone. Mahmood took us through all the paperwork and explained everything clearly. He was very attentive and professional.
Anthony then spent over an hour in the car with us, showing us controls, features and setting us up with the app and answering our questions. He was very patient and sweet and made sure we were happy with everything before moving on.
There was a slight technical issue with the app but Clive fixed everything quickly and efficiently.
Overall we left feeling like valued customers and had a very positive experience. Great staff, great service.
26 gennaio 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hello,
Thank you for the great review!
We really appreciate you taking the time to feedback your experience with Mahmood.
We look forward to welcoming you back.
Stratstone Customer Services
Peter Singh
Peter Singh is thorough, patient and calm. To get this level of care, service and professionalism is very rare thanks Pete for your help.
Thank you for which I have no words 10/10 service. Always available when needed and explains in detail and resolve situations.
Pete has been helpful throughout - thanks again for everything really appreciated it
4 gennaio 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hello,
Thank you so much for your kind words!
We are so happy to hear that Peter was able to provide you with excellent service.
We strive to ensure that all of our customers receive the best possible service.
Thank you again for your positive review!
Stratstone Customer Services
Peter and Frank were amazing
15 gennaio 2024
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi Chris,
A big thank you for leaving a 5* review for Peter and Frank.
Have a lovely day!
Stratstone Customer Services
Follow-up review and warning about over-keen insurers
I've already written a review at the time of the sale to me of my car. Stratstone were very good, and Peter Singh (who delivered thee car to me), continued to be on call at almost all times of day and night while we tried to unravel why the car wouldn't move. We finally discovered it was because of the immobiliser insisted upon by my insurers Chubb, in spite of the perfectly good immobiliser in the Landrover provided by Metatrak. I finally persuaded the suppliers of the unwanted immobiliser, Global Telemetrics, to disable it, though I still have to pay for their tracking system. It wasn't within Peter's remit to help on this confusing matter which was all down to the rogue immobiliser, but he was by my side throughout and guided me expertly to get to the bottom of this nuisance of a problem. I couldn't commend him highly enough
8 dicembre 2023
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hello Nick,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction by Peter.
Enjoy your day!
Stratstone Customer Services
Peter is always on hand to resolve…
Peter is always on hand to resolve issues around my car
3 dicembre 2023
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi Sandeep,
Peter will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Customer Services
Terrific Stratstone Mayfair experience
Delivery man Anthony was very thorough when delivering the vehicle and going through the functionality and Chris was super helpful, as always.
30 novembre 2023
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hi Mark,
Thank you for reviewing us!
Anthony and Chris will really appreciate you taking the time to do this.
We hope you have a great day!
Stratstone Customer Services
Purchased a vehicle from Suki
Purchased a vehicle from Suki, was delivered by Anthony Tony, absolutely over the moon with the service from start to finish, both extremely professional and a pleasure to deal with. Really appreciated
29 novembre 2023
Non scritta su invito
Risposta di Stratstone - Mayfair Land Rover
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Suki and Anthony.
Have a lovely day!
Stratstone Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.