Great experience! The customer service we received when we purchased our car was excellent. All the team were friendly and professional but our Sales Executive, Craig Allan, was superb! Nothing was t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Statstone Jaguar Land Rover in Milton Keynes consistently delivers outstanding customer service. They remember your name, communicate clearly, and make sure you're happy before you leave, every... Leggi di più
L'azienda ha risposto
I’ve had a few cars from the JLR range and most of the approved dealerships I’ve dealt with have been really awful. We bought a used car from Stratstone Milton Keynes last May and the whole buying p... Leggi di più
L'azienda ha risposto
We pulled up outside the dealership in a range rover, cleary wanting to veiw some cars. We went in and were obviously intreseted in the defenders (90 and octa) and no one came over to us. Not expectin... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Centro revisioni per auto
- Produttore di auto
- Riparazione e manutenzione auto
- Servizio di cambio dell'olio
- Rivenditore di auto usate
Scritti dall'azienda
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Scritti dall'azienda
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informazioni di contatto
Northfield Drive, Milton Keynes, MK15 0DQ, Buckinghamshire, England, Regno Unito
- 01908 086 855
3,6
Nella media
162 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Car went in for a recall, came back damaged.
Car went in for a recall. Car came back with the clips around the headlight surround snapped off, causing the surround to be loose. Disappointed.
19 agosto 2026
Risposta di Stratstone - Land Rover Milton Keynes
Hello,
Thanks for sharing your feedback on your experience with Stratstone Land Rover Milton Keynes . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Land Rover Milton Keynes Customer Services
Risposta di Stratstone - Land Rover Milton Keynes
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
“Buy a Range Rover for vanity not for sanity”
“Buy a Range Rover for vanity, not for sanity.” Unfortunately, after my experience, that saying rings very true.
If you are considering buying a Range Rover, I would strongly recommend thinking again.
I have owned mine for around six months and it has spent more than half of that time in the garage.
It went into Stratstone Milton Keynes on 27th May for what was supposed to be a one-day job. It is now the end of August, over three months later, and I still don’t even have a confirmed date for when I will get my vehicle back.
It has been issue after issue after issue. Every time you think you are getting somewhere, something else seems to go wrong or another delay appears.
This isn’t a cheap vehicle. You buy a Range Rover Sport expecting a premium product and a premium ownership experience. Instead, I have spent more than half of my ownership without the vehicle.
Three months to deal with something originally booked in for one day — and still no confirmed return date — is frankly ridiculous.
So, to anyone reading reviews because you’re thinking about buying a Range Rover: DON’T.
However good they look and however nice they are when they’re working, none of that matters when the vehicle spends months sitting at a dealership.
“Buy a Range Rover for vanity, not for sanity.” I wish I’d listened.
I certainly won’t be buying another Range Rover and as soon as I get it back I’ll be selling it whilst losing roughly £5,000 worth of depreciation from it just sitting in the garage.
I will update this review when I eventually get the vehicle back with the final amount of time it spent off the road.
Massive claim incoming.
29 agosto 2026
Non scritta su invito
Risposta di Stratstone - Land Rover Milton Keynes
Hello Carrick,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Great service
Great service, friendly staff, and everything was done quickly. Really happy with the service definitely recommend!
12 agosto 2026
Risposta di Stratstone - Land Rover Milton Keynes
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Risposta di Stratstone - Land Rover Milton Keynes
Hello,Bas
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Milton Keynes Customer Services
Risposta di Stratstone - Land Rover Milton Keynes
Hello Perry,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Only went in for an all service
Only went in for an all service. Customer service was good. Done exactly what they said they were going to do. Even cleaned my car before I picked it up. Can't expect any more.
17 luglio 2026
Risposta di Stratstone - Land Rover Milton Keynes
Hello Sergio,
Thank you for your review, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Brand Customer Services
Great service
Great service, a fast efficient way to buy a used car. Craig Allan supremely helpful.
10 agosto 2026
Non scritta su invito
Risposta di Stratstone - Land Rover Milton Keynes
Hi Gillian,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Craig at Dealership
Have a lovely day!
Stratstone Land Rover Milton Keynes Customer Services
Risposta di Stratstone - Land Rover Milton Keynes
Hello Jim,
Milly will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Risposta di Stratstone - Land Rover Milton Keynes
Hello Bernie,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Milton Keynes Customer Services
Terrible dealers worst I have ever felt…
Terrible dealers worst I have ever felt with makes me want to sell my car as the dealers have made the experience the worst I ever had
10 luglio 2026
Risposta di Stratstone - Land Rover Milton Keynes
Hello,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Stratstone Brand Customer Services
Risposta di Stratstone - Land Rover Milton Keynes
Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Made to feel like a valued customer
Made to feel like a valued customer. Sales people were helpful listening to what I wanted, and not pushing me to something I didn’t. I was very happy with the service I received and would be happy to recommend.
30 giugno 2026
Risposta di Stratstone - Land Rover Milton Keynes
Hello Tim,
We appreciate you leaving us a positive review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Easy booking
Easy booking, service timescle adhered to and hire car was good. Only issue was when washed after service part of the vehicle name across the bonnet came adrift. We await this small fix.
7 luglio 2026
Risposta di Stratstone - Land Rover Milton Keynes
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Land Rover Milton Keynes Customer Services
Liars
Tell you your car is fixed for you to prove it’s not on collection, rebooked and then after a week told you’ve damaged it and they can’t help.
Thankfully JLR actually listen to there customers as this dealership clearly doesn’t.
13 maggio 2026
Risposta di Stratstone - Land Rover Milton Keynes
Hi Chris,
Thanks for sharing your feedback on your experience with Stratstone Land Rover Milton Keynes. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Land Rover Milton Keynes Customer Services
Took over 10 months to resolve the…
Took over 10 months to resolve the issues and finally get my vehicle back and because they updated the software I am now unable to use android auto wirelessly. No apologies nothing
6 giugno 2026
Risposta di Stratstone - Land Rover Milton Keynes
Dear Clarke,
Thank you for taking the time to rate the experience you have had with Stratstone Land Rover Milton Keynes. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at stratstonecustomercare@stratstone.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Stratstone Land Rover Milton Keynes Customer Services
Risposta di Stratstone - Land Rover Milton Keynes
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Milton Keynes Customer Services
Jaguar service
Was booked in promptly and my car was fixed within the stipulated time frame as promised.
Adviser kept me informed all through
30 giugno 2026
Risposta di Stratstone - Land Rover Milton Keynes
Hello Oscar,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Land Rover Milton Keynes Customer Services
Another good service.
Service reception staff were very helpful and courteous. Quality of after service car clean was very good.
17 giugno 2026
Risposta di Stratstone - Land Rover Milton Keynes
Hello Peter,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Milton Keynes Customer Services
First service - RR Sport
Everything handled in a professional manner and delivered the same. Just a really great experience from start to finish from an extremely competent team.
10 giugno 2026
Risposta di Stratstone - Land Rover Milton Keynes
Hello Gary,
Thank you very much for leaving a review.
We really appreciate it!
Have a great day!
Stratstone Land Rover Milton Keynes Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.