Fantastic help and attitude towards getting me the result we needed today. Will went out of his way to talk to the right people and get a solution that would complete a major project.
L'azienda ha risposto
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Poor installation, they do not want to fix it. We spent $21000 and bought a headache. It leaks through light, fan and from joints. Whenever contacted intaller(Jade Thompson and Trent the installer sen... Leggi di più
L'azienda ha risposto
I bought a HM4 shed (sliding door) and overall I'm fairly happy with it. It looks beautiful and assembly was pretty straight forward with good instructions. This was a replacement to an older (10+ yea... Leggi di più
L'azienda ha risposto
I was nervous about organising a replacement garden shed until I spoke with Hazel Snow! She handled all of my questions professionally and sensitively. Despite changing my mind (a few times!) about my... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di ferramenta
- Negozio di materiali edili
- Negozio di articoli per il rinnovamento della casa
- Negozio di mobili da esterno
- Fornitore di staccionate per il patio
- Negozio di forniture per tetti e coperture
Informazioni fornite da varie fonti esterne
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
Informazioni di contatto
4,1
Molto buono
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic Experience
Fantastic help and attitude towards getting me the result we needed today. Will went out of his way to talk to the right people and get a solution that would complete a major project.
16 luglio 2026
Non scritta su invito
Risposta di Stratco
Thank you for your wonderful review! We're delighted to hear that Will was able to assist you and help find a solution to keep your project moving forward. We appreciate you taking the time to share your experience and thank you for choosing Stratco.
Risposta di Stratco
Thank you for your kind review! We're pleased to hear about your positive experience. We appreciate you taking the time to share your comments.
Excellent service on drop off by Mandy
10 luglio 2026
Non scritta su invito
Risposta di Stratco
Thank you for your wonderful feedback! We're so pleased to hear you received excellent service from Mandy during your delivery. Thanks again for choosing Stratco, and we hope to assist you again in the future!
Mandy free good service and helpful
8 luglio 2026
Non scritta su invito
Risposta di Stratco
Thank you so much for your kind feedback. We're delighted to hear that Mandy provided you with great service and was helpful.
Many was a great driver in a very tight…
Many was a great driver in a very tight space.
7 luglio 2026
Non scritta su invito
Risposta di Stratco
Thank you for your kind feedback! We're so pleased to hear Mandy did a great job navigating a tight space and providing excellent service.
Mandy helped to delivery in right…
Mandy helped to delivery in right location. Excellent service. Thanks Mandy.
1 luglio 2026
Non scritta su invito
Risposta di Stratco
Thank you for your wonderful review! We're so pleased to hear that Mandy was helpful in delivering your materials to the right location and provided excellent service. Thanks again for choosing Stratco!
Mandy delievered our materials and was…
Mandy delievered our materials and was really helpful!
30 giugno 2026
Non scritta su invito
Risposta di Stratco
Thank you for taking the time to leave us a review! We're so pleased to hear that Mandy was really helpful when delivering your materials. Thanks again for choosing Stratco, and we hope to see you again soon!
Poor installation
Poor installation, they do not want to fix it. We spent $21000 and bought a headache. It leaks through light, fan and from joints. Whenever contacted intaller(Jade Thompson and Trent the installer sent by her) they ask to complete checklist and never turn up. They will send a message that they are busy and cannot make it.
27 marzo 2026
Non scritta su invito
Risposta di Stratco
We're sorry to hear about your experience and understand how frustrating this must be. This certainly isn't the level of service we aim to provide. We'd like the opportunity to investigate what's happened and work towards a resolution. Could you please send us an email us at contact@stratco.com.au with your contact details, project address, and any relevant information? Our team will review your concerns and follow up with the appropriate people as soon as possible.
Thank you for bringing this to our attention, and we hope to resolve this for you promptly.
Mandy fantastic customer service
Mandy fantastic customer service, great Man to deal with smiley face🤗
26 giugno 2026
Non scritta su invito
Risposta di Stratco
Thank you so much for your wonderful review! We're thrilled to hear that Mandy provided fantastic customer service and was great to deal with. Thanks again for choosing Stratco, and we look forward to seeing you again!
Excellent delivery from Mandy
26 giugno 2026
Non scritta su invito
Risposta di Stratco
Thank you for taking the time to leave a review! We're delighted to hear you had an excellent delivery experience with Mandy. Thanks again for choosing Stratco!
Helped me move all material up to the…
Helped me move all material up to the job fantastic help
26 giugno 2026
Non scritta su invito
Risposta di Stratco
Thanks so much for your great feedback! We’re really glad the team could help get all your materials loaded and ready for the job. We appreciate you choosing Stratco Epping and look forward to helping you again in the future.
Driver Many was very good happy and…
Driver Many was very good happy and polite.
Carful with delivered items. Thank Mandy.
24 giugno 2026
Non scritta su invito
Risposta di Stratco
Thank you for your lovely feedback! We're so pleased to hear Mandy provided such great service and handled your delivery with care.
Excellent for Mandy
24 giugno 2026
Non scritta su invito
Risposta di Stratco
Thank you for your feedback! We’re thrilled to hear Mandy provided such excellent service.
Great service from Mandy
24 giugno 2026
Non scritta su invito
Risposta di Stratco
Thank you for your kind words! We’re so glad to hear you had a great experience with Mandy.
Risposta di Stratco
Thanks for your kind words, Mandy! We’re glad everything was delivered on time and met your expectations
Very good service from Mandy
23 giugno 2026
Non scritta su invito
Risposta di Stratco
Thank you for your feedback! We’re so pleased to hear you received very good service from Mandy.
Very helpful customer service
Very helpful customer service. Just took a few days to get the final order in place.
Thanks Linley
16 giugno 2026
Non scritta su invito
Risposta di Stratco
Thank you, Linley, for your kind feedback! We’re so glad to hear you found our customer service helpful and appreciate your patience while we finalised your order. It was a pleasure assisting you, and we look forward to helping you again in the future.
Excellent service
Excellent service, on time delivery and Mandy helped me to get delivery up steep driveway. Thanks very much
16 giugno 2026
Non scritta su invito
Risposta di Stratco
Thank you so much for your kind words! We’re thrilled to hear that you were happy with the service and that everything arrived right on time. We appreciate your feedback and support, thanks again!
Risposta di Stratco
Thanks so much for your kind words! We’re thrilled to hear you found the service efficient and our driver helpful. Your feedback means a lot to us. We look forward to assisting you again soon!
Fence sheeting and rails great service
Ordered fence sheeting and rails over the phone. Phone staff were super helpful. Decided to pick up the rails separately from Gepps Cross before picking up the sheeting. No problem. Edward who served me even knew about the pickup and cut the rails to fit in my car. Even carried it to my car. Now that's great service.
7 giugno 2026
Non scritta su invito
Risposta di Stratco
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience was smooth from start to finish and that our phone team could help make the ordering process easy. Thanks again for taking the time to share your experience, we really appreciate it and look forward to helping you again in the future!
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