We called in to arrange storage as we’re moving house and needed to sift & store years of accumulated possessions. Meghan at Rochdale was so helpful and reassuring. She talked us through the process &... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Helpful and friendly service. Nothing is ever too much for the staff. I've used storage in several UK locations and this is the best we have come across. Clean and well lit units with excellent secur... Leggi di più
L'azienda ha risposto
Excellent, Friendly, professional and knowledgeable staff who talked through details and reassured. Never done storage before as we have not moved in over 40 years and it was nice to have staff that... Leggi di più
L'azienda ha risposto
Free van arrived on time for us to load, when arrived at storage depot trolley’s available to take items to the individual very clean and well maintained unit. Pleased with how it all went.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Store First Self Storage
Scritti dall'azienda
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Informazioni di contatto
Regno Unito
- info@storefirst.com
- www.storefirst.com
4,9
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fast efficient and friendly service
Fast efficient and friendly service
Easy to rent a unit
24 maggio 2026
Risposta di Store First Self Storage
Thank you for taking the time to leave this feedback. We're pleased the rental process was quick and easy, and that the team gave you a friendly, efficient experience, that's exactly what we aim for.
Thanks again for choosing Store First St. Helens!
Very easy to set up and extremely…
Very easy to set up and extremely helpful and friendly staff member.
29 giugno 2026
Risposta di Store First Self Storage
Thank you for the great review for our Blackburn storage! We're pleased to hear it has been easy to set up and the team have been helpful and friendly. Thanks again for choosing us!
Very friendly and lovely team
Very friendly and lovely team , and the space is very neat. Thanks to Emma for who assisted me through out my time there
27 giugno 2026
Risposta di Store First Self Storage
Thank you for the kind review for our Rushden storage! We're thrilled to hear you have found the team lovely and friendly and the space neat - we look forward to continuing to help with your storage needs!
Very helpful and great service
Very helpful and great service. Would be good to have a long term discount though.
8 giugno 2026
Risposta di Store First Self Storage
Thank you for your 5-star review! We're delighted to hear you found our team helpful and that you received great service.
We appreciate your feedback regarding long-term discounts. We're always looking at ways to provide the best possible value for our customers, and comments like yours are invaluable in helping us improve.
Thank you for choosing us, and we look forward to continuing to support your storage needs.
Fantastic service, excellent price
We called in to arrange storage as we’re moving house and needed to sift & store years of accumulated possessions. Meghan at Rochdale was so helpful and reassuring. She talked us through the process & showed us the units which were clean & smart. Half price packing materials, boxes, bubble wrap available. We arranged a date for the free van to collect our first load & were really pleased when Meghan turned up driving the van! Back at the storage unit there were lots of trolleys available to use. (Lifts to the upper floors). We were provided with padlocks for the unit doors & a fob to gain access to the building when needed. All in all a reassuring, competent & professional service for storage novices(& stressed house movers)!
28 giugno 2026
Risposta di Store First Self Storage
Thanks so much for taking the time to share this, and what a lovely detailed review!
We’re really pleased to hear Meghan was able to make what can be a pretty stressful process feel calm and straightforward for you. Moving house and sorting years of belongings is no small task, so it’s great to know you felt well looked after from start to finish.
It’s also brilliant to hear you found the site clean, well equipped, and easy to use, and that the little extras like the van service, packing materials offer, trolleys, lifts and access setup all helped make things smoother.
Wishing you all the best with the move, and we’re here whenever you need us again.
Very satisfied 5*
The units are well maintained, secure 24 hour accessability means they are always available when I need to go and use them.
Staff are polite and professional I always get great service.
27 giugno 2026
Risposta di Store First Self Storage
Thanks for your great review! We’re really pleased to hear the Burnley site is working well for you and that the 24-hour access is making things convenient when you need it most.
It’s also lovely to know the team are consistently delivering polite, professional service. We’ll make sure your feedback is shared with them. Appreciate you taking the time to leave this, and we’re here if you ever need anything.
Risposta di Store First Self Storage
Thank you for the 5 stars - we're thrilled to hear you've had a fantastic storage experience and everything has been fully explained. Thanks again for choosing us!
Staff helpful and offer top customer…
Staff helpful and offer top customer service at all times
8 giugno 2026
Risposta di Store First Self Storage
Thank you for the 5 stars for our Leeds self storage! We're glad the team have been helpful you've had top customer service at all times, that's exactly what they aim for - thanks again for choosing Store First.
This is the second time we have…
This is the second time we have downsized and they could not have made it any easier.
Excellent service as always.
27 giugno 2026
Risposta di Store First Self Storage
Thanks for taking the time to leave such a great review! We’re really pleased to hear your second downsizing with us was just as smooth and easy as the first. That’s exactly what we aim for, so it’s brilliant to know we’re getting it right for you.
Really appreciate your continued trust in us, and we look forward to helping you again whenever you need.
Great service
Great service, quick, friendly, knowledgeable.
Great prices and super clean lock up
7 giugno 2026
Risposta di Store First Self Storage
Thanks so much for the great feedback for our Ellesmere Port store! We’re really pleased to hear you found the service quick, friendly and knowledgeable, and that you’re happy with both the pricing and the cleanliness of the unit.
Appreciate you choosing us and taking the time to leave a review.
Staff I dealt with where helpful &…
Staff I dealt with where helpful & informative.
Site is well presented & trollys always available
7 giugno 2026
Risposta di Store First Self Storage
Thank you for the kind words - we're glad you've felt the team have been helpful and informative and you have appreciated the facilities and equipment. Thanks so much again!
Great service from the Rochdale team
Great service from the Rochdale team - (Megan & Guy). Quick response to original enquiry. Very flexible options at a reasonable price. Thank you!
26 giugno 2026
Risposta di Store First Self Storage
Really appreciate you taking the time to leave this! We’re so pleased to hear the Rochdale team looked after you well and that your enquiry was handled quickly. It’s great to know you found the options flexible and good value too. Thanks again for choosing us!
Staff are very friendly and helpful
Staff are very friendly and helpful. Answered any questions I had. Cannot fault them. Thank you. The service and the price cannot fault. X
26 giugno 2026
Risposta di Store First Self Storage
Thank you so much for your wonderful review! We're delighted to hear that our Burnley team was friendly, helpful, and able to answer all of your questions. It's also great to know you found both our service and pricing to be faultless. We really appreciate your kind words and look forward to welcoming you again soon!
Kind friendly staff.
Kind friendly staff.
They were very helpful.
Very clean throughout.
26 giugno 2026
Risposta di Store First Self Storage
Thank you for your lovely review! We're delighted to hear you found our Mansfield team kind, friendly and helpful. It's also great to know you were impressed with the cleanliness of our facility. We really appreciate your feedback and look forward to continuing to provide you with a great storage experience!
Extremely friendly service
Extremely friendly service, love the fact they are all helpful and nice.
From the get go i was made to feel welcome to the facility, great units, easy access.
We will be long term renting there.
24 giugno 2026
Risposta di Store First Self Storage
Thank you so much for your wonderful review! We're delighted to hear you felt so welcome from the moment you arrived. Our Blackburn team takes great pride in providing friendly, helpful service, so it's fantastic to know that made such a positive impression. We're thrilled you've chosen to rent with us long term, and we look forward to supporting you for many years to come. Thanks again for your recommendation!
Risposta di Store First Self Storage
Thank you for your fantastic review! We're so pleased to hear you've had an excellent experience with us. It's great to know our helpful team and 24/7 access have made a difference, and we're honoured that you wouldn't go anywhere else. We really appreciate your support and look forward to continuing to help with your storage needs!
Risposta di Store First Self Storage
Thank you for your great review! We're delighted to hear you found the process easy, the pricing competitive, and the facility convenient to access. We really appreciate your feedback and are glad we could provide the storage solution you were looking for. Thanks for choosing us!
Brilliant staff
Brilliant staff, nothing too much trouble for them very helpful , pricing very good and 24 hr access , would highly recommend
6 giugno 2026
Risposta di Store First Self Storage
Thank you for your fantastic review! We're so pleased to hear our Ellesmere Port team made such a positive impression. It's great to know you found everyone so helpful, appreciated our competitive pricing, and are making the most of our 24-hour access. Thank you for your recommendation; we really appreciate your support and look forward to continuing to help with your storage needs!
Staff are very friendly and helpful to…
Staff are very friendly and helpful to find a unit suiting our needs
5 giugno 2026
Risposta di Store First Self Storage
Thank you for your lovely review! We're so pleased to hear our Liverpool team helped you find the perfect storage unit for your needs. Providing friendly, helpful service is what we strive for, so your feedback means a lot to us. We really appreciate your support and look forward to continuing to help with your storage needs!
Great service
Great service, excellent staff, instructions to use the storage facilities were explained very clearly, 24 hour access, good security very easy to use. I would recommend these storage units very much. Price is incredible
24 giugno 2026
Risposta di Store First Self Storage
Thank you for your fantastic review! We're delighted to hear you had such a positive experience with our Preston team. It's great to know everything was explained clearly, you found our facility secure and easy to use, and that our 24-hour access and competitive pricing stood out. Thank you for your recommendation—we really appreciate your support and look forward to continuing to help with your storage needs!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.