Stimulicat Recensioni 

157
•
TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

DO NOT BUY ANYTHING FROM THIS COMPANY. If it were possible to give no stars, that would more accurate. Customer service is non existent. Their products are way overpriced. Unable to return items due t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought two baskets for my cats, and to my surprise, they love them! They are attractive, well made, and apparently comfortable! 😅 I recently discovered that my Mom also bought one for her cat, too,... Leggi di più

Valutata 5 stelle su 5

A minha gata Billie de doze anos após uma averiguação, elegeu de imediato o "stimulcat". É lá que passa a maior parte do tempo. Uma óptima aquisição sem dúvida.

Valutata 5 stelle su 5

Once I found the right place to put the Instinct basket (my bed) my cat climbed right into it and spends a majority of her time there at night and during the day! It has also become her favorite scr... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

Welcome to Stimulicat, where enrichment, calm, and connection come together to create a better life for indoor cats. We started with one simple belief: indoor cats deserve more than boredom and inactivity. Our goal is to support their natural instincts, helping them stay mentally stimulated, active, and happy at home.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

157 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(157)

155 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I dont think it took my cat Max

I dont think it took my cat Max, who is 12, more than3 minutes to jump into his new "bed".
Hopefully he will also learn he can play and scratch in there too.
Better order before they are no longer available!

4 settembre 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for the wonderful review! 💚 Max clearly didn’t need much convincing. Three minutes is an impressive time for a new bed, especially when cats usually like to inspect everything on their own terms! 😹

We love that he’s already claimed his new spot, and we hope he discovers that it’s just as fun for scratching and playtime as it is for lounging.

Thank you for the kind recommendation and for choosing Stimulicat. We’re so happy Max is enjoying his new bed!

Stimulicat Customer Care 💚

Valutata 5 stelle su 5

Successful basket use

Both cats enjoyed sleeping and lounging in the basket at first. Now, only the younger cat uses the basket. I think he keeps the older female from using it. It’s all his anyway, right? This was a good purchase.

26 agosto 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for the lovely review! 💚 We’re glad both of your cats enjoyed the basket at first, and it sounds like your younger guy has now officially decided it belongs to him. 😹

We’re hoping the older lady gets her turn again soon, although we all know cats have a way of making these decisions themselves! Either way, we’re happy to hear the basket has been a good purchase and is getting plenty of use.

Thank you for choosing Stimulicat and for sharing this adorable update!

Stimulicat Customer Care 💚

Valutata 5 stelle su 5

Buying these beds was a very good decision!

It was easy to order these beds and they arrived in a timely manner. I have two young male cats and they each jumped into the separate beds and started scratching! What a relief because it is really difficult to get them to allow me to cut their nails. They both seem to prefer the bed without the cushion. It is their go to sleep area. Love it!

10 settembre 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for the wonderful review! 💚 We love hearing that both of your boys jumped right into their baskets and immediately started scratching! It sounds like they knew exactly what they wanted. 😸

And we completely understand the struggle with nail trims. We’re so glad the baskets are giving them a way to naturally scratch and help keep those claws busy while also becoming their favorite sleeping spots. We love that they’ve even made their own choice to enjoy the baskets without the cushions!

Thank you for sharing your experience and for choosing Stimulicat. We’re so happy the baskets have been such a good decision for you and your two kitties!

Stimulicat Customer Care 💚

Valutata 5 stelle su 5

I was amazed as to how well made this…

I was amazed as to how well made this bed is. My kitty went right to it. Played with the ball then stepped right in and laid down. It’s her new go to spot.

5 settembre 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for the wonderful review! 💚 We’re thrilled to hear how quickly your kitty took to her new basket. From playing with the ball to stepping right in for a cozy nap, it sounds like she knew exactly what she wanted! 😻

We love hearing that it’s already become her new go-to spot. Thank you for appreciating the quality and for choosing Stimulicat!

Stimulicat Customer Care 💚

Valutata 5 stelle su 5

Amor a primera vista para mi gato"

Amor a primera vista para mi gato"
Recientemente compramos esta cesta de cuerda tejida y ha sido un éxito total. Desde el momento en que la sacamos de la caja, nuestro gato la reclamó como suya. El diseño es muy atractivo, con asas en forma de orejas de gato que le dan un toque adorable y un cuero sutil que la hace sentir de alta calidad. La cuerda es resistente pero suave, lo que la hace muy acogedora. Además, el juguete de nudo de cuerda incluido es perfecto para mantenerlo entretenido antes de su siesta. Se adapta perfectamente a la decoración de nuestra casa y, lo más importante, a nuestro gato le encanta pasar horas descansando y durmiendo en ella. ¡Definitivamente la recomendamos para cualquier dueño de gato que busque un lugar cómodo y elegante para su mascota!

8 settembre 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for this wonderful review! 💚 We love hearing that it was love at first sight for your cat and that he claimed his basket right from the moment it came out of the box! 😻

We’re so glad you love the little details, from the cat-ear handles and sturdy woven rope to the leather accents and the included knot toy. It sounds like he has the perfect routine now: a little playtime followed by hours of cozy naps. 🥰

We’re thrilled the basket fits beautifully into your home while giving your cat a comfortable place to relax. Thank you for recommending Stimulicat and for sharing such a lovely experience!

Stimulicat Customer Care 💚

Valutata 5 stelle su 5

My cat loves his cat bed he sleeps in…

My cat loves his cat bed he sleeps in it during the day and he plays with the attach ball too and I really love how it is made and can you tell me more about the dental chew product

8 settembre 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for the wonderful review! 💚 We love hearing that your cat is enjoying his basket for both daytime naps and playtime with the attached ball. It’s also great to know you appreciate the craftsmanship!

As for our Instinct Dental Stick, it’s designed to support your cat’s dental care while giving them something satisfying to chew. It’s made with silvervine and can provide a fun, natural enrichment activity. 🐱🦷

To learn more about the Instinct Dental Stick and how to use it, feel free to reach out to our customer service team at info@stimulicat.com. We’d be happy to explain more and answer any questions you may have!

Stimulicat Customer Care 💚

Valutata 5 stelle su 5

<10 mins and 2 cats asleep in their new beds

I bought two baskets and within 10 minutes of putting them down two of my cats had claimed them curled up and gone to sleep. Would upload the picture if I could to prove it. The baskets are both in use again this morning as I write this - a different two cats (We have six).

7 settembre 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

This is exactly the kind of update we love to hear! 💚 Two baskets, two cats, and less than 10 minutes before they were curled up and fast asleep. 😹

And with six cats in the house, we love that the baskets were already being put to good use by a different pair the next morning! It sounds like you may have a little rotation system happening. 🥰

Thank you so much for sharing your experience and for choosing Stimulicat. We’re thrilled the baskets are getting so much love!

Stimulicat Customer Care 💚

Valutata 1 stelle su 5

Better to buy a similar product from another company

I saw an advertisement for the Stimuli cat rope basket and thought it would be a nice comfortable item for my cat to enjoy, and to help whittle down her long nails through scratching on the rope basket. I went with this company because they had the best advertisement. I should have been a little cautious because they're extremely high priced. I received the item, but I had to wait a while because even though they're an American based company, they shipped it from China. The basket itself seemed to be good quality overall, but I never saw my cat get in it. They were not interested even though I waited weeks. My cat has now passed away and so for 2 reasons, I'd like to return the basket. Upon looking at the return form for Stimulicat it says that I have to pay for shipping and they want me to ship it to the Netherlands. I think I may just have to be out the money. Because the cost of shipping to another country is going to be quite high. By the time a person has to worry about taxes, customs fees, tariffs, fees, etc. It's possibly going to exceed the price of the product. In all my years, I really have not encountered any company that tried to suggest that I should return their product to a foreign country even if it was shipped by them to me from a foreign country. So I am quite disappointed.

5 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Well made basket

I purchased another brand last winter. My kitty sat in it for little visits but didn’t use it very much. I took the plunge and ordered one from Stimulicat. She likes it much better and wrestles with it. I haven’t checked her nails yet. It just arrived a few weeks ago. I am very satisfied with this purchase.

5 settembre 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for sharing your experience! 💚 We’re especially happy to hear that your kitty is enjoying her Stimulicat basket so much more, even turning it into a wrestling spot! 😹

It sounds like she’s already getting comfortable with it, and we hope she continues to enjoy scratching, playing, and relaxing in her new favorite spot. You may even notice a difference in her nails as she gets more use out of the basket.

Thank you for taking a chance on Stimulicat and for sharing that you’re very satisfied with your purchase. We truly appreciate it!

Stimulicat Customer Care 💚

Valutata 5 stelle su 5

My cat is as picky as ever but

My cat is as picky as ever when it comes to toys and beds but she actually loves this. Immediately sniffed it and said "yes" so thank you for being a real company with real advertising. Hope you're business grows!

4 settembre 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for the wonderful review! 💚 We know how particular cats can be when it comes to their beds and toys, so hearing that your picky girl sniffed the basket and immediately said “yes” makes us smile! 😻

We really appreciate your kind words about our advertising and your support for our small business. We’re so happy she found a new favorite spot, and we hope she continues to enjoy it!

Stimulicat Customer Care 💚

Valutata 5 stelle su 5

Quality made and attractive

t took a while for me to receive my order. But the baskets I received were quality made and attractive. My cats are taking their time using the product, but I’m sure that they will eventually love them too!

3 settembre 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for your review! 💚 We appreciate your patience while waiting for your order, and we're delighted to hear that you found the baskets to be well made and attractive. 😸

Cats can definitely like to take their time with something new, and it sounds like your kitties are still in the "careful investigation" stage. We hope they soon decide the baskets are worthy of becoming their favorite spots! 🥰

Thank you for choosing Stimulicat and for sharing your experience with us. We truly appreciate your support! 💚

Stimulicat Customer Care 💚

Valutata 5 stelle su 5

Customer service is excellent

Customer service is excellent! When having difficulty locating my two baskets, Megan helped me track them down. She is a super kind, courteous, helpful and knowledgeable employee!
The baskets did not disappoint, my two kitties love them!! They curl up in them, sometimes both in one. They look snuggly and so relaxed!

27 agosto 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much! 💚 We’re delighted to hear that Megan was able to help track down your baskets and made the experience a little easier. We’ll be sure to pass along your kind words to her!

And we absolutely love hearing that your two kitties are enjoying their baskets, especially when they decide that one basket is big enough for both of them! 😹 There’s nothing better than seeing them curled up, cozy, and completely relaxed.

Thank you for your wonderful review and for trusting Stimulicat!

Stimulicat Customer Care 💚

Valutata 4 stelle su 5

We love the new larger bed for our Bootz

We love the new bed for our Bootz. This comany helped get us through a bit of a hiccup when we ordered two of the smaller beds when their size chart showed that Bootz would fit in the smaller one. While we were not able to return the one smaller bed, the larger bed was perfect for him. We will be donating the smaller bed to the nearby shelter. It took Bootz about 2 weeks to actually start using the bed while our other kitty, Bella, started from day one.

28 agosto 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

We’re so happy to hear that the larger basket turned out to be the perfect fit for Bootz! 💚 It sounds like he just needed a little extra time to decide it was worthy of his approval, while Bella was ready to claim hers from day one. 😹

We’re also glad our team could help you through the ordering hiccup and that the smaller basket will be going to a nearby shelter where another kitty can hopefully enjoy it. That’s such a kind way to give it a second home!

Thank you for your patience and for sharing your experience with us. We’re thrilled that Bootz finally gave his new bed his seal of approval!

Stimulicat Customer Care 💚

Valutata 2 stelle su 5

DON'T WASTE YOUR MONEY

These baskets that I paid almost $160 for are doing absolutely nothing for my 2 cats. They could care less. I even tried to coax them with catnip still a NO GO!! Then when you want to return for a refund they expect you to return it to the Netherlands with tracking and insurance which was more then 2/3 of what I spent even though the company is located right here in the US. IT'S A GIMMICK VERY DISAPPOINTED !! DON'T WASTE YOUR MONEY!!!

27 agosto 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

We’re sorry to hear that the baskets weren’t a hit with your two cats. We completely understand how disappointing it is to invest in something for them and have them show no interest, even after trying catnip.

Cats can be incredibly particular, and unfortunately, we can’t guarantee that every cat will take to a new product. That’s also why we offer our 45-day Cat Approval Guarantee, so customers have an option if their cat decides the basket simply isn’t for them.

We appreciate you giving the baskets a genuine try, and we’re sorry they didn’t work out for your cats.

Stimulicat Customer Care 💚

Valutata 4 stelle su 5

Yes these are expensive

Yes these are expensive, but my Dora is worth it, so I got the gray large, she’s 12 pounds, I did spray basket and cushion with cat nip spray I have, since she wasn’t going in it, maybe spray helped? But she loves it, spends most nights in it, So maybe try spraying it like I did? She has plenty enough room in it for her size I’m happy Dora is happy! Thanks try this if your cat doesn’t want to go in it it took Dora about a week to start getting in it!

29 agosto 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for sharing Dora’s experience! 💚 We’re so happy to hear that she eventually decided the large Instinct Basket was just right for her and is now spending most nights in it! 😸

We love your tip about giving her a little time to get comfortable with it. Some cats need a few days to investigate something new before deciding it belongs in their routine, and it sounds like Dora took about a week to make her decision. 🥰

Most importantly, we’re glad Dora is happy and has plenty of room to stretch out and relax. Thank you for choosing Stimulicat and for sharing this helpful tip with other cat parents! 💚

Stimulicat Customer Care 💚

Valutata 1 stelle su 5

30 day guarantee is a joke

A warning for U.S. customers considering Stimulicat:

I purchased an $80 Stimulicat cat basket that my cat simply won’t use. When I tried to use their 30-day return policy, I discovered that returns must be shipped to the Netherlands at the customer’s expense, with tracking.

UPS quoted me $254.29 to return an $80 product.

Rather than provide an affordable way to return it, Stimulicat initially offered me a 25% refund to keep the basket. After multiple exchanges, that became 35% and is now 40%.

I’ve made it clear that I’m perfectly willing to return the basket. I’ve asked for a reasonably priced return label, a U.S. return address, or another practical solution. They say none is available.

So their current solution leaves me paying $48 for a product I don’t want and can’t use.

If you’re ordering from the U.S., this is something worth knowing before you buy.

24 agosto 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

We completely understand how frustrating this situation must have been, especially when your cat didn’t take to the basket and the return shipping quote was much higher than expected. We’re genuinely sorry the experience has left you feeling disappointed.

We’d just like to clarify that our 45-day cat approval guarantee is genuine. Our return policy outlines the return requirements, including that return shipping is the customer’s responsibility when the product is not damaged, defective, or incorrect. We understand that international return shipping can be unexpectedly expensive, and we know that this can be frustrating.

Our customer service team did try to help by offering several alternatives, including partial refunds of up to 40% if you preferred to keep the basket. These options were offered as a gesture of goodwill to help reduce the cost and give you another choice, rather than to prevent you from returning the product.

We also want to assure you that your concerns were heard and that our team has been assisting you throughout the process. We’re sorry that your cat simply didn’t take to the basket. Every cat is different, and unfortunately, we can’t control whether a particular cat will choose to use a new product.

We truly appreciate your feedback, and we hope this helps clarify that the guarantee is real and that we have been making every effort to assist you within our return policy.

Stimulicat Customer Care 💚

Valutata 5 stelle su 5

The order was as advertised

The order was as advertised. Great product at a reasonable price. Support has been terrific!

27 agosto 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for your wonderful review! 💚 We’re so happy to hear that everything arrived as expected and that you’re enjoying the product!

It also means a lot to hear that our support team was able to provide a terrific experience. We truly appreciate your kind words and your trust in Stimulicat. 🥰

Thank you for choosing us and for taking the time to share your experience! 💚

Stimulicat Customer Care 💚

Valutata 1 stelle su 5

Their guarantee is not a true…

Their guarantee is not a true guarantee. You have to ship the product back to the Netherlands, which is expensive. You can find the same product on Amazon or at Walgreens for $20 or less rather than $80. I should have known it was a scam.

24 agosto 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

We’re sorry to hear that your experience left you feeling disappointed. We completely understand how frustrating it can be when a product doesn’t work out for your cat, especially when you were hoping they would love it.

We’d just like to clarify that our 45-day cat approval guarantee is a genuine money-back guarantee. Customers can return the product by following the return process outlined in our return policy, which is available in our store. For returns where the product is not damaged, defective, or incorrect, the return shipping cost is the customer’s responsibility.

We’d also like to clarify that products found on other marketplaces that may look similar to the Instinct Basket are not necessarily the same product. Our Instinct Basket is our own product, and we stand behind its materials, construction, and design. A lower-priced item that looks similar does not mean it is the same product.

We understand that our return policy may not be ideal for every situation, particularly when international shipping costs are higher than expected. However, our guarantee is genuine, our return policy is available for customers to review, and our team is always here to assist with the process.

We’re sorry the Instinct Basket wasn’t the right fit for your cat, and we appreciate you taking the time to share your feedback.

Stimulicat Customer Care 💚

Valutata 5 stelle su 5

I ordered one bed and actually received…

I ordered one bed and actually received it quickly. I was shocked at the high quality of the product and my kitties took to it quickly . I have 4 cats so I ordered 3 more. They love these beds and I have to say they are beautiful and so well made. I’m not embarrassed having them in my house. I got rid of the original cat beds because they aren’t that pretty and honestly gross. They are easy to clean and keep neat. I’m usually disappointed with products I order off of FB. And good luck getting your money back from the fraud companies. . But these kitty beds are far superior than anything I could have hoped for. I can’t recommend these bed enough. I love them and so do my kitties, even the large ones.

10 maggio 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for this amazing review! 💚 We’re absolutely thrilled that your first basket impressed you enough to come back for three more! 😸

With four cats, it sounds like you’ve finally found a solution where everyone can have their own favorite spot. We especially love hearing that you’re happy to have the baskets in your home and that you find them easy to keep clean and looking neat.

Thank you for giving Stimulicat a try and for trusting us enough to place another order. Knowing that you and all four of your kitties are so happy with them truly means a lot to us! 🥰🐾

Stimulicat Customer Care 💚

Valutata 5 stelle su 5

Perfect cat lounger for Sabrina

Perfect cat lounger for Sabrina - a 20 lb. Maine Coon! This soft sided "basket" was used within 30 minutes of opening and she's a picky cat. The Customer Service was easy to find and the instructions were clear. The product is made of coiled fabric and easy to clean. The delivery went very well with good packaging. I'm telling my "cat" friends about this product.

20 agosto 2026
Non scritta su invito
Logo di Stimulicat

Risposta di Stimulicat

Thank you so much for your wonderful review! 💚 We’re thrilled to hear that Sabrina, especially our picky 20 lb. Maine Coon, approved of her Instinct Basket within just 30 minutes! 😸

We’re also so glad to hear that everything from customer service to delivery and packaging went smoothly. It means a lot that you’re already recommending the basket to your fellow cat lovers! 🥰

Thank you for choosing Stimulicat and for sharing Sabrina’s experience with us! 💚

Stimulicat Customer Care 💚

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più