We live in the Knoxville area and decided to go shopping for hats and belts. Our sales associate was Eli and he was a superstar. He sold us a cowboy hat and a wide-brimmed fedora and the results could... Leggi di più
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We had difficulty redeeming gift card and first employee seemed to get a tad frustrated. Alexis stepped in and turned everything around. She was simply amazing in every aspect from customer service, a... Leggi di più
Ordered a few things online. Several days later I notice an email stating they couldn’t locate the jewelry item I purchased and asked if I would still like the rest of my order- seeing as how someone... Leggi di più
Boots arrived on time! Before ordering I called and asked about exchanges or returns and spoke to the sweetest lady. She was super helpful and assured me if there was a need to a return or excha... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
With our selection of stylish western wear and world class cowboy boots you can show off that all-American spirit in style. Based out of Pigeon Forge, TN!
Informazioni di contatto
Parkway 2765, 37863, Pigeon Forge, Stati Uniti
- www.stageswest.com
Superb Customer Service, quality products and friendly environment.
We live in the Knoxville area and decided to go shopping for hats and belts. Our sales associate was Eli and he was a superstar. He sold us a cowboy hat and a wide-brimmed fedora and the results could not have been better. He helped me select both hats and he custom fitted them, as required. Outstanding customer service, too. Will definitely shop here again. Every single person we came in contact with was affable, friendly and professional. Sarah rung us up and the dark haired lady, with glasses and of Italian extraction was totally awesome. I’m terrible with names but tried to describe her as best I could.
19 gennaio 2026
Non scritta su invito
I placed an order on 11/25 and received…
I placed an order on 11/25 and received a confirmation. Then on 12/2 I received an email notifying me that the boots I ordered were not available in the size I ordered ...
25 novembre 2024
Do NOT order online
I placed an order online and paid extra for 3 day shipping. The wrong boots were sent in a box that wasn't even labeled for those boots. I requested a refund and the only thing they emailed me is a shipping label, no refund confirmation. They also stated shipping is not refunded so I'm expected to pay $20 for an item I never received. Now that I'm reading reviews, I doubt I even receive the refund once I send the boots back. What a rip off.
Sounds like the in store experience is fine, but I would never order online from them again.
21 novembre 2024
Non scritta su invito
I received an item I didn’t order
I received an item I didn’t order. I’m frustrated with their website because there’s no way to get customer service on line. I also was unable to track my order through their website.
3 novembre 2024
Had exactly what I wanted
Had exactly what I wanted. Placed the order easily. Arrived quickly.
2 novembre 2024
Good communication
Good communication! Hat arrived well packaged and in perfect condition!
26 ottobre 2024
Item not delivered yet. Too slow. I’m only 45 minutes away from your store.
Item not delivered yet
8 ottobre 2024
Just reading the reviews I would not…
Just reading the reviews I would not buy from them. To many mistakes. I learned to read reviews first,
14 ottobre 2024
Non scritta su invito
Customer service email fail
I reached out to customer service regarding my order twice with a question and never heard back
19 settembre 2024
Grandson loves the pants.
15 settembre 2024
Still waiting
Ordered my hat on the 12th, it's now the 20th, and order still has not been filled. Paid over 100.00 and still waiting
12 settembre 2024
Great pair of boots and fast shipping
Great pair of boots and fast shipping. Very satisfied!!
5 agosto 2024
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