SportsCover Direct Recensioni 

1440
TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Quick, easy and good value Really straightforward process from start to finish. I took out rifle insurance with SportsCover and the whole thing was quick and easy to complete online. The price... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It's easy to list everything you need and don't want. At each stage the instructions are clear. It's by far the best site to accommodate minor chronic health issues like controlled asthma and choleste... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very simple website. Everything explained in easy to understand language. I had costed my add on insurance but had a query which led to a phone call. The customer adviser was very knowledgeable and g... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I tried to get cover for an adventure holiday from many providers before travelling. The websites were badly designed; the activities were incomplete or difficult to understand. SportsCover Direct ha... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni

Scritti dall'azienda

SportsCover Direct, firmly established in the sports sector, provides comprehensive cover for amateur sports and leisure activities. Born from a need for specialist activity cover, products now include sports travel insurance, specialist golf and shooting insurance as well as sports insurance for teams and individuals.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(1440)

764 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Can’t give an honest opinion because I…

Can’t give an honest opinion because I only joined online a couple of days ago. I will say it was easy enough to do it online.

7 luglio 2026
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Risposta di SportsCover Direct

Thank you for taking the time to leave a review. We're glad to hear the online joining process was quick and easy. We appreciate your feedback and hope you'll continue to enjoy your experience with us!

Valutata 5 stelle su 5

Professional and efficient

This was a recommendation from a fellow golfer. The service and communication I received from the provider was professional and efficient.

2 luglio 2026
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Risposta di SportsCover Direct

Thank you for your review. We're delighted to hear that you were recommended to us by a fellow golfer and that you found our service and communication professional and efficient. We appreciate your feedback.

Valutata 5 stelle su 5

Good cover for golf

Good cover for golf, very helpfully with hole-in-one claim .

30 giugno 2026
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Risposta di SportsCover Direct

Thank you for your review. We're pleased to hear you found our golf cover suitable for your needs and that our team was able to help with your hole-in-one claim. We appreciate your feedback.

Valutata 3 stelle su 5

SCD has no customer focus.

You sent me reminders by SMS and email that my policy would auto renew. And that i could check the quote etc and make changes onlinr. But you do not provide any online means to check which payment card is registered via your website. ...e.g. card X1234 is registered. No help at all. I had to call your helpline and the agent pushed me to accept a new quotation which he emailed me and I could then set up a new card payment on line. He didn't offer for me to set up the card payment over the phone. All very cumbersome for the customer with no focus on the customer experience. The agent was reluctant to pass on my feedback. I was left feeling that my custom didn't matter.
The reply posted by SCD completely ignored the key issue that I raised regarding the lack of ability to confirm payment method and change it. Clearly a whitewash response.

I received a revised response from SCD 2 weeks after my review. This time they actually read my original review and their response included "We fully acknowledge your key point regarding the inability to view or manage the payment card registered against your policy online. We understand how important it is for customers to be able to confirm which card is set up for automatic renewal and to update those details easily without having to contact us.‌"
If they change their website then I may improve my rating in addition to that in this review.

Standard cut and paste responses are never acceptable.

1 luglio 2026
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Risposta di SportsCover Direct

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience was frustrating and that our previous response did not address the main concern you raised.

We fully acknowledge your key point regarding the inability to view or manage the payment card registered against your policy online. We understand how important it is for customers to be able to confirm which card is set up for automatic renewal and to update those details easily without having to contact us.‌

We're also sorry that the process you experienced felt cumbersome and that you were not offered a simpler way to update your payment details during your call.‌

Your feedback highlights an area where our online service and customer journey could be improved, and we appreciate you bringing this to our attention. We apologise that our initial response failed to address this specific issue and left you feeling that your concerns had been overlooked.‌

Thank you again for taking the time to share your experience. Feedback such as yours helps us identify opportunities to improve both our systems and the service we provide to our customers.

Valutata 5 stelle su 5

Able to find everything we came in for…

Able to find everything we came in for and quick service.

2 luglio 2026
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Risposta di SportsCover Direct

Thank you for your review. We're pleased to hear you found everything you were looking for and received quick, efficient service. We appreciate your feedback.

Valutata 5 stelle su 5

I was contacted by sportsCover Direct

I was contacted by sportsCover Direct, well before the renewal was due. Which if anything needed to be changed I had plenty of time to advise them
The new renewal price was very good, and I did not need any changes to be made.
They advised me of the date payment would be taken, so I was able to make sure the money was available for them.

3 luglio 2026
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Risposta di SportsCover Direct

Thank you for your feedback. It's great to hear that you were pleased with our renewal communication.

Valutata 5 stelle su 5

Over 70? Medical Conditions? No problem.

When you want cover for offshore sailing at 72, with the usual crop of medical conditions, things are not always easy. My previous insurer simply would not cover me to do something I've been doing for over 50 years.

The application was quick and easy to complete and the quote was instant. I was absolutely flabbergasted to get annual cover from Sportscover Direct for around £250. I thought, once they had reviewed my medical history, they might up the premium. No - the schedule came through with all conditions accepted and covered.

I am very, very pleased.

2 luglio 2026
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Risposta di SportsCover Direct

Thank you for your feedback. It's great to hear that you were pleased with our cover and pricing.

Valutata 3 stelle su 5

Ok for what it is

I’ve used them twice now. I’ve never had to make a claim, but they seem okay for niche travel insurance. I wouldn’t really recommend their equipment cover tho. I called to explain my situation, but the person on the phone just kept reading the policy back to me and clearly didn’t really understand what I was asking. To be fair, my situation was rare. so they may not have had the answer straight away. But surely they could have done something more helpful than just reading the policy to me.

2 luglio 2026
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Risposta di SportsCover Direct

Thank you for your honest feedback. We're glad you've been satisfied with our travel insurance overall, but we're sorry your enquiry wasn't handled as helpfully as it could have been. We'll pass your comments on to the relevant team.

Valutata 5 stelle su 5

Quick and easy

Really simple process and gives you multiple great options for covers, the cheapest I've found.

3 luglio 2026
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Risposta di SportsCover Direct

Thank you for your review. We appreciate your feedback and are pleased to hear about your experience. Thank you for choosing Protectivity, and we wish you all the best.

Valutata 5 stelle su 5

The cover is fit for purpose and…

The cover is fit for purpose and automatic renewal is helpful.

2 luglio 2026
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Risposta di SportsCover Direct

Thank you for your review. We're pleased to hear that the cover meets your needs and that you find the automatic renewal process helpful.

Valutata 2 stelle su 5

could not get email from you to sign…

could not get email from you to sign in, gave up

2 luglio 2026
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Risposta di SportsCover Direct

We're sorry to hear you experienced difficulties receiving our email. Please contact our team on 01494 887909 and we'll be happy to assist in resolving this for you.

Valutata 5 stelle su 5

Quick

Quick, easy, plenty of options and a really good price.

29 giugno 2026
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Risposta di SportsCover Direct

We're delighted to hear that you found the process quick and easy, with plenty of options and great value for money.

Valutata 5 stelle su 5

The process to apply for travel…

The process to apply for travel insurance was simple. I made a mistake on the information submitted and a quick telephone resolved matters with the policy documents updated

28 giugno 2026
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Risposta di SportsCover Direct

Thank you for your review. We’re delighted to hear that arranging your travel insurance was straightforward and that our team was able to quickly assist in correcting the information on your policy and updating your documents.

Valutata 4 stelle su 5

Price hike only just acceptable

All auto so no issues except price hike that was just tolerable. I’ll look more carefully at the next renewal and may go elsewhere if cost increases by anything like this again

29 giugno 2026
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Risposta di SportsCover Direct

Thank you for your review. We appreciate your feedback and are pleased that the renewal process was straightforward. We understand your concerns regarding the premium increase and will take your comments on board as we continue to review our pricing and products.

Valutata 4 stelle su 5

Good cover, easy to arrange and no unnecessary additional fees!

Good information available on the website, which directs the customer straight to the areas of interest for their particular sports insurance cover. No nonsense approach to ensuring that any reasonable health conditions, that are covered by existing medicament or treatments, are included, without need for detailed questioning or unnecessary exorbitant additional fees. Highly recommended, especially for the fit older person who enjoys an active sporting life.

28 giugno 2026
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Risposta di SportsCover Direct

Thank you for your review. We’re delighted to hear that you found our website easy to navigate and that our approach to arranging cover for pre-existing medical conditions met your needs. We appreciate your recommendation and are pleased we could support your active lifestyle.

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