FARHAD was most helpful and very professional in my dealings with him. He gave me a comprehensive list of my rental options. Nothing more to say except he provided a first class service. Most impresse... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Farhad in Splend Cricklewood was excellent. The best person I have come across in the PHV world since I started in Nov 2025. Understood my query, was ahead of the game with question I was going to ask... Leggi di più
L'azienda ha risposto
My car has broken down and I came for a replacement car . Fahad has made my experience great, he has helped me upload the document needed to the platform which was accepted immediately and was back... Leggi di più
L'azienda ha risposto
I came to Splend for an accident. Jordan assisted me on filling out the forms and reports. I now have a replacement vehicle in less than 24hrs. Excellent service from Jordan and I appreciate his help,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Change the way you own for good with Splend. Splend makes car ownership easier, more affordable, and more accessible for PCO drivers by packaging everything they need to earn more, pay less, and stress less into one affordable weekly repayment. It’s smooth driving with no surprises and the lowest total ownership cost - exactly how car ownership for PCO drivers should be. Experience a new way to own your vehicle with Splend: affordable models, all-inclusive costs, no balloon payments, and the flexibility to try before you buy, plus support when you need it.
Informazioni di contatto
393 Edgware Road, Cricklewood, NW2 6LN, London, Regno Unito
- 0333 016 4311
- hello-uk@splend.com
- www.splend.co.uk
4,5
Eccellente
1952 recensioni
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Forhad is an amazing guy and provided…
Forhad is an amazing guy and provided fasted service.
2 marzo 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Helin was kind
27 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Alex is the best ever
27 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
I received an exceptional first-class…
I received an exceptional first-class customer service. I am veey grateful to Farhad who was 100% helpful in resolving a difficult situation and I left very happy and satisfied.
27 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Nadim was Excellent
Nadim was Excellent. Was a very long process due to some documentation that was required from the risk team, he was really patient and calm. I managed to take the car. Very happy
27 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Nadim was helpfull and explain…
Nadim was helpfull and explain everything
27 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Helen was very helpful and amazing.
27 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Very disappointing experience with…
Very disappointing experience with Splend PCO car hire. I went to collect a Hyundai Santa Fe I had booked, but after arriving they said it was not safe to drive due to a warning light and had no proper replacement ready. After wasting my time, they gave me another vehicle instead. While leaving the parking bay, I accidentally scratched the car and was immediately told to pay £1,000 to continue, and they took my deposit and charged over £470 plus £300 deposit. Staff were friendly until payment was made, but my overall experience was very poor. I would advise other drivers to be careful
15 ottobre 2025
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Risposta di Splend
Hi Dawit,
We’re sorry your experience in October 2025 wasn’t what you expected. The Hyundai Santa Fe you booked had a warning light, which can sometimes appear even after a vehicle has been fully checked. To make sure you still had a vehicle and could continue to work, we provided a temporary Peugeot e-Traveller.
Unfortunately, the vehicle was damaged as you left the site. As a result, we were unable to transfer you back into your original Santa Fe, due to our risk policies. Even though your contract had a six-week minimum term, we obtained approval to have the notice charges removed.
We understand this was frustrating and appreciate your feedback.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Nadim
Nadim - I recently had an outstanding customer service experience that truly exceeded my expectations. From the moment I reached out, the representative was friendly, patient, and genuinely eager to help. They listened carefully to my concerns, asked thoughtful questions to fully understand the situation, and provided a clear and effective solution right away.
25 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Tanzim provided exceptional service 5*…
Tanzim provided exceptional service 5* would recomend for new and experienced pco drivers
25 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhad was helpful and professional…
Farhad was helpful and professional excellent service Highly recommended
23 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhad was great ans helpfull
23 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhad ia very helpful
23 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Nadim was very professional and showed…
Nadim was very professional and showed excellent customer service. Top salesman
21 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Splend a very dangerous bussiness
I trusted splend because is on uber green light hub as well as on the uber app.
They have 2 options hire purchase and rental. The rental is not affordable to me so I chose the merc eqe on hire purchase and put 2k as a deposit, then they said they don't have hire purchase anymore so I didn't to go with the rental and asked my many back. Suddenly someone was on the phone saying is a non refundable policy and kept my 2k.
Since 28 of November that I asked my money back and nothing
I didnt sign anything and and there is no document received saying it.
I was doing thing on uber app trust.......nope
28 novembre 2025
Non scritta su invito
Risposta di Splend
Hi Rodolfo,
We understand how frustrating this situation must be for you. We’ve flagged your concerns to our Sales Manager and are actively investigating your case to ensure everything is reviewed properly. Our goal is to resolve this fairly and as quickly as possible, and we’ll be in touch once we have an update.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
It’s has been very good experience from…
It’s has been very good experience from splend and I would like to say Hasan has been excellent very helpful polite thanks for your service Hasan.
20 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
I had a wonderful experience which was…
I had a wonderful experience which was managed by Nadim
19 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Brilliant service from Nadim
Brilliant service from Nadim
This comment above, was not written by me. I am editing this review several hours after visiting the Splend office in Cricklewood.
I handed my phone to a young man at Splend to onboard me to the Uber platform. I can only assume his name is Nadim.
I was shocked to recieve an email from TrustPilot later in the day to say thank you for the review.
The sheer audacity of Nadim to write a review in my name is shocking. I handed you my phone in trust, for you to onboard me to Uber... not for you to falsify reviews and use my personal data/ email for your benefit. It makes me question what else you have done on my phone.
I will be making a formal complaint.
This is so unprofessional, and a breach in trust. Shocking.
19 febbraio 2026
Non scritta su invito
Risposta di Splend
Hi KBR,
Thank you for making us aware of this.
This matter is currently being investigated by our senior management team, as we take allegations of this nature extremely seriously.
Trust and data security are fundamental to how we operate. If any part of your experience fell below the professional standards we expect from our team, it will be addressed appropriately following our review.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Nadim was amazing and helped me with my…
Nadim was amazing and helped me with my queries
18 febbraio 2026
Non scritta su invito
Risposta di Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
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