The guys in the Storrington South Downs bike shop could not have been more friendly and helpful on several occasions. We previously bought my son a brand new bike from the guys in Storrington, ev... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Called South Down Bikes and dealt with a gentleman called Martin for the first time. What a genuinely friendly and helpful guy. There was an issue with an online price, but Martin honoured the... Leggi di più
I thought the price was amazing until I experienced their customer service. These guys are awesome! Helped me out with RM delivery issues, fixing it for me. All the team were friendly and super helpf... Leggi di più
Amazingly quick delivery, just two days to my address in Scotland. The bike is perfect in an immaculate condition. I can't fault any part of the order.
Dettagli dell'azienda
Scritti dall'azienda
South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.
Informazioni di contatto
West Street 28, RH20 4EE, Storrington, Regno Unito
- 01903 745534
- online@southdownsbikes.com
- www.southdownsbikes.com
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Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Had a minor issue with a wheel that…
Had a minor issue with a wheel that wasn’t quite right and had to take it back to the shop after a repair. Wheel was fixed, they also fitted a new tyre for me, which I had purchased separately and Martin (owner), sorted me out with a coffee on the house from cafe across the road, thanks for that.
So, happy days, will definitely be back for upgrades and would recommend.
Thanks
David
Item arrived quickly and well packed
Item arrived quickly and well packed. Many thanks.
Great response to an issue with…
Great response to an issue with delivery, kept in contact and resolved courier issues. Fantastic service from them
excellent
Very helpful answered all my questions patiently great communication before and after sales.
Worked wonders
A big thank you to Andy at the Storrington branch. My free hub was well and truly knackered, creaking when riding forward and kicking back when trying to freewheel. Sadly I can't replace the free hub so ultimately I'll need a new wheel. However Andy worked some black magic and breathed some new life into it, it feels almost new. Well worth the nominal fee to keep me mountainbiking until I find the right new rear wheel that I want.
Ordered a tyre online
Ordered a tyre online, drove to the shop to find out they didn't have it even though online said they had stock. Wasted my time and money and I won't be using this company again.
Straightforward and quick to purchase…
Straightforward and quick to purchase and delivery was straightforward and quick and they were offering a good price on a hard to get helmet light. Well done Southdown bikes
Very friendly staff always willing to…
Very friendly staff always willing to help at a short notice
Really appreciated the help from Andy…
Really appreciated the help from Andy with making a decision as to which choice to make. I felt he went beyond what he had to.
Very efficient service with polite and…
Very efficient service with polite and gelpful staff
Always great service from a…
Always great service from a knowledgeable and helpful team
Happy with purchase turned up quickly…
Happy with purchase turned up quickly enuff thanks
Online delayed in the post but good customer service
Online order got lost in the post (by Royal Mail) but when alerted, SDB were responsive and Harry in the web team investigated with Royal Mail. SDB appropriately agreed to refund prior to them claiming from Royal Mail although then the order turned up after three weeks. Friendly and effective customer service via email and phone, and item well-packed.
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