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Valutata 5 stelle su 5

The guys in the Storrington South Downs bike shop could not have been more friendly and helpful on several occasions. We previously bought my son a brand new bike from the guys in Storrington, ev... Leggi di più

Valutata 5 stelle su 5

Called South Down Bikes and dealt with a gentleman called Martin for the first time. What a genuinely friendly and helpful guy. There was an issue with an online price, but Martin honoured the... Leggi di più

Valutata 5 stelle su 5

I thought the price was amazing until I experienced their customer service. These guys are awesome! Helped me out with RM delivery issues, fixing it for me. All the team were friendly and super helpf... Leggi di più

Valutata 5 stelle su 5

Amazingly quick delivery, just two days to my address in Scotland. The bike is perfect in an immaculate condition. I can't fault any part of the order.

Dettagli dell'azienda

  1. Negozio di accessori per biciclette

Scritti dall'azienda

South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

233 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(233)

92 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic experience

The guys in the Storrington South Downs bike shop could not have been more friendly and helpful on several occasions.
We previously bought my son a brand new bike from the guys in Storrington, everything was great and we loved the bike and service we received.

This time round I was worried my old bike renovation project would cost too much to make it worthwhile. I got stuck fixing the gears and chain - the guys in the shop fixed everything up in less than a day once it went in to their fully equipped workshop and the bike is fully sorted amd safety checked.

The best customer experience i have had in 2026. Highly recommend these guys A1+

11 novembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Customer service

I took my bike in because I crashed it and the wheel wouldn’t turn. The guy in there (I didn’t catch his name) took one look at it flipped it over and fixed it up there and then! Would absolutely recommend great place 👍

6 novembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Bottom bracket

A bike shop struggled to get the exact bottom bracket but on finding your web site i found the correct one within minuites and delivery was surprisingly fast, id highly recommend this company.

30 ottobre 2026
Valutata 5 stelle su 5

After more than a few frustrating…

After more than a few frustrating experiences with various bike shops, this was a refreshing change. Ordering was straightforward, and delivery was quick and pain free! The item was intelligently packed with no excess packaging materials. The product (seatpack) itself is lovely quality and exactly what I needed. Thank you for your service, I'll have no hesitation in ordering from you again, and would happily recommend you to potential customers. Thank you.

22 ottobre 2026
Valutata 5 stelle su 5

Called South Down Bikes and dealt with…

Called South Down Bikes and dealt with a gentleman called Martin for the first time. What a genuinely friendly and helpful guy.

There was an issue with an online price, but Martin honoured the advertised price as a goodwill gesture without any hesitation.

As I'm local, they even delivered the item to me, which was a fantastic touch. It's a shame I didn't get the chance to meet you in person, Martin, but I'll certainly be using South Down Bikes again for all my MTB bits.

Highly recommended!

19 ottobre 2026
Valutata 5 stelle su 5

Great customer service!

I thought the price was amazing until I experienced their customer service. These guys are awesome! Helped me out with RM delivery issues, fixing it for me. All the team were friendly and super helpful. These guys really care.
I’m recommending and will be using them again!

18 ottobre 2026
Valutata 5 stelle su 5

Great

Great communication and after care, really happy with the bike and how I was looked after

24 settembre 2026
Valutata 5 stelle su 5

Excellent service

Excellent service, very simple and easy ordering process, good competitive price, and delivery was sooner than expected which was a bonus too, as the helmet arrived in time for my granddaughters birthday, I would definitely re-order again and recommend South Downs Bikes.

28 settembre 2026
Valutata 5 stelle su 5

Great shop

Great shop, friendly knowledgeable staff and good after service. Would definitely recommend

16 settembre 2026
Non scritta su invito
Valutata 2 stelle su 5

Without any explanation

Without any explanation, you refunded my payment a day or two after the order. That left me needing to source an urgently needed part elsewhere. Then you persistently ask for a review... oops!

31 agosto 2026

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