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Valutata 5 stelle su 5

The guys in the Storrington South Downs bike shop could not have been more friendly and helpful on several occasions. We previously bought my son a brand new bike from the guys in Storrington, ev... Leggi di più

Valutata 5 stelle su 5

Called South Down Bikes and dealt with a gentleman called Martin for the first time. What a genuinely friendly and helpful guy. There was an issue with an online price, but Martin honoured the... Leggi di più

Valutata 5 stelle su 5

I thought the price was amazing until I experienced their customer service. These guys are awesome! Helped me out with RM delivery issues, fixing it for me. All the team were friendly and super helpf... Leggi di più

Valutata 5 stelle su 5

Amazingly quick delivery, just two days to my address in Scotland. The bike is perfect in an immaculate condition. I can't fault any part of the order.

Dettagli dell'azienda

  1. Negozio di accessori per biciclette

Scritti dall'azienda

South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

233 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(233)

92 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Stop constantly emailing asking for reviews

I bought something, they sent it. Wow! Now stop sending me constant reminders to "review my purchase". Its *****y annoying. Even the courier asks for a review on how they did!

Also I don't need daily emails on your offers, though I have managed to stop these.

1 giugno 2026
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Risposta di South Downs Bikes

Thank you for your feedback. We're sorry to hear you found our communications frustrating.

We do send follow-up review requests after purchases as customer feedback is important to us, and customers can opt out if they prefer not to receive them. We would also like to clarify that we do not send daily promotional emails; our marketing communications are limited to a weekly newsletter, which customers can unsubscribe from at any time.

We appreciate your order and thank you for taking the time to share your thoughts.

Valutata 5 stelle su 5

Brilliant service

Brilliant service, helping me find the right bike for me when the one I wanted was out of stock. Great communication and delivery was quick and trouble-free. I'm so happy with my new bike!

30 maggio 2026
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Risposta di South Downs Bikes

Thank you for the fantastic review! We’re really pleased we could help you find the right bike and keep everything smooth from order to delivery. Enjoy your new bike, and thanks for choosing South Downs Bikes!

Valutata 5 stelle su 5

New speclized Levo

Love my new speclized Levo brought from south downs bike,the guy's said it would put a smile on my face , it rips up the climbs on the downs and is amazing fun to ride Thanks to the guys for all the help, Martin runs a great bike shop

18 aprile 2026
Non scritta su invito
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Risposta di South Downs Bikes

Thank you for the fantastic review! We’re delighted to hear your new Specialized Levo is putting a smile on your face and making those climbs a lot more fun! We’ll pass your kind words on to Martin and the team. Enjoy every ride, and thanks for your support!

Valutata 5 stelle su 5

Bike Service Experience

Excellent service by Ollie at Southdowns Bikes Storrington, apart from the tubeless refresh my Headset Bearings were identified as about to explode and consequently replaced. All this was performed via a scheduled bike appointment whilst I waited as had travelled down from Horsham. Excellent service, highly recommend to all.

3 giugno 2026
Non scritta su invito
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Risposta di South Downs Bikes

Thank you for the fantastic review! We’re really pleased Ollie could get everything sorted during your appointment and spot the headset issue before it became a bigger problem. We appreciate you making the trip from Horsham and thank you for the recommendation!

Valutata 5 stelle su 5

Great friendly service from…

As always great friendly service from the people at South Downs Bikes

27 maggio 2026
Non scritta su invito
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Risposta di South Downs Bikes

Thank you for the great review and your continued support! We’re always pleased to hear you’ve received the friendly service we strive for. See you again soon!

Valutata 5 stelle su 5

Exceptional service

Very professionally completed service, great to have experts excelling in what they do. Very friendly and helpful throughout. Exceptional service.

16 maggio 2026
Non scritta su invito
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Risposta di South Downs Bikes

Thank you for the fantastic feedback! We’re really pleased you were happy with the service and support from the team. Your kind words mean a lot to us!

Valutata 5 stelle su 5

Great bicycle shop will buy again from…

Great bicycle shop will buy again from South Downs Bikes. five star 🌟 🌟🌟🌟🌟

11 maggio 2026
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Risposta di South Downs Bikes

Thank you for the fantastic review! We really appreciate the five stars and look forward to helping you again in the future.

Valutata 5 stelle su 5

Front disc brake was rubbing

Front disc brake was rubbing, emailed them about it, they came back immediately, went the next day - today, and they fixed it right on the spot in about 10 minutes, and didn't charge me! Very pleased.

12 maggio 2026
Non scritta su invito
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Risposta di South Downs Bikes

Thank you for the great review! We’re really glad we could get your brake sorted quickly and have you back riding again in no time. We really appreciate your support!

Valutata 5 stelle su 5

Really good service and communication…

Really good service and communication through out the order thanks guys bike back up and going

26 aprile 2026
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Risposta di South Downs Bikes

Thank you for the great feedback! We’re glad you were happy with the service and communication, and even better that your bike is back up and running again. Enjoy the rides!

Valutata 5 stelle su 5

Very friendly and helpful staff

Very friendly and helpful staff. Diagnosed the fault quickly and gave me all the possible options to rectify it. Needed a complete new brake, so they kept the bike and fitted it in with their booked jobs to get it ready as quickly as possible. Bike was repaired and ready when they said it would be. Many thanks.

30 aprile 2026
Non scritta su invito
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Risposta di South Downs Bikes

Thank you for the fantastic review! We’re really pleased the team could diagnose the issue quickly and get your bike sorted within the timeframe promised. We really appreciate your support :)

Valutata 5 stelle su 5

Great OEM product in stock and…

Great OEM product in stock and despatched promptly and at a fare price

12 aprile 2026
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Risposta di South Downs Bikes

Thank you for the great feedback! We’re glad you found the right OEM product in stock and that everything was dispatched promptly at a fair price, much appreciated :)

Valutata 5 stelle su 5

Having fallen off riding a nearby…

Having fallen off riding a nearby section of the TET and bending my footrest I called South Downs Motorcycles to see if they could help. They offered to have one of their technicians have a look and when we arrived they assessed the damage and suggested a fix which they completed on the spot.
Both the technician, Dave a very friendly South African, and Martin, Servicing Manager didn’t want payment for the work and were happy to help me out of a spot. Thank you both and greatly appreciated. ⭐️⭐️⭐️⭐️⭐️

18 aprile 2026
Non scritta su invito
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Risposta di South Downs Bikes

Thank you for the fantastic review! We’re really glad Dave and Martin could get you sorted and back on your way. We’ll be sure to pass on your kind words, it’s always nice to help out when someone’s in a tricky spot. Really appreciate it!

Valutata 5 stelle su 5

Love working with South Downs Bikes

Love working with South Downs Bikes. Knowledgeable, friendly and prompt service. Highly recommend!

17 aprile 2026
Non scritta su invito
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Risposta di South Downs Bikes

Thank you for the fantastic review! We really appreciate your support and are glad you enjoy working with us :)

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