Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Leggi di più
L'azienda ha risposto
Nothing is too much trouble for the lady we deal with Jennifer Jones. She's excellent at her job very professional and very efficient. what else can I say First class service thank you!
L'azienda ha risposto
I was having problems booking a cruise directly through Fred Olsen. I’m a solo traveller, live in Australia hoping to join friends on this cruise. Fred Olsen wanted £743 deposit, you required £280... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia di viaggi in crociera
- Agenzia di escursioni in crociera
- Agenzia viaggi
- Sito di raccolta di viaggi
- Clinica per i viaggiatori
- Lounge per viaggiatori
Informazioni su Southampton Cruise Centre
Scritti dall'azienda
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Informazioni di contatto
298 Highfield Road, FY4 3JU, Blackpool, Regno Unito
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Eccellente
355 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Slow Response
Had a problem telephoned and expected a call back, 4 hours later no call back called again and eventually sorted problem out
10 agosto 2026
Risposta di Southampton Cruise Centre
Hi David,
Thank you for your feedback.
We appreciate that you would have preferred a quicker call back. Our team was particularly busy at the time, and we always aim to give each person and their query the time and attention it deserves.
While many people choose to book with us online, we're proud to have a dedicated team of real people available by phone to offer support both before and after booking.
I'm glad we were able to get everything sorted for you, and we appreciate your patience while we did so.
Kind regards,
Southampton Cruise Centre
Jacqueline made the booking process very straightforward.…
Jacqueline made the booking process very easy which was quite something as we are a large party of 13 in 8 cabins.
She came back to me on email very quickly, and I was very satisfied with her service
4 agosto 2026
Risposta di Southampton Cruise Centre
Hi Sonia,
Thank you for your wonderful review.
We'll make sure Jacqueline sees your lovely comments. We're delighted we could help get everything arranged for you and your party.
We hope all 13 of you have an amazing cruise and make some fantastic memories together!
Kind regards,
Southampton Cruise Centre
Friendly and professional new her job
Friendly and professional new her job. Sent information promptly and phoned back as promised
8 agosto 2026
Risposta di Southampton Cruise Centre
Hi Mrs Fisher,
Many thanks for taking the time to leave us such a lovely review.
It's great to receive feedback like this, and we really appreciate your support.
Have a wonderful cruise, and we're here if you need us before you sail.
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Hi Carol,
Thank you for the 5 stars!
We really appreciate your support and hope you have an amazing time on your cruise.
Kind regards,
Southampton Cruise Centre
Excellent service
As always Susan is extremely helpful and knowledgeable, she makes the booking process easy and can advise options etc.Excellent customer service, first rate experience
8 agosto 2026
Risposta di Southampton Cruise Centre
Hi Tina,
Thank you for your continued support and for this fantastic review.
It's always lovely to hear from our returning customers, and Susan will be so pleased to see your kind words.
We hope you have another amazing cruise and look forward to welcoming you back again.
Kind regards,
Southampton Cruise Centre
Excellent booking experience
Excellent booking experience. All information sent and Excellent costumer service from the Lee!
2 agosto 2026
Risposta di Southampton Cruise Centre
Hi Victoria,
Thank you so much for your lovely review.
We'll make sure Lee sees your kind comments. It's always great to receive feedback like this!
Have a fantastic cruise, and we're here if you need us before you travel.
Kind regards,
Southampton Cruise Centre
This is my second time using…
This is my second time using Southampton cruise centre this year and I think they are exceptional on price and service thank you
7 agosto 2026
Risposta di Southampton Cruise Centre
Hi Tanyia,
Thank you for your fantastic review and, most importantly, for coming back to us again!
Your continued support really does mean a lot to everyone here.
We hope you have another amazing cruise and that we'll be helping you with number three before too long!
Kind regards,
Southampton Cruise Centre
Booking with Southampton Cruise Centre
I hadn’t dealt with the Southampton Cruise centre before but I’m glad I did. There was lovely, friendly voice called Jaqueline who took my call. She has been so patient throughout the whole booking process. Nothing was too much trouble. She had answers to all my queries and questions. We laughed a little and it added to making the booking so pleasant & easy to organise. Everything was explained clearly and she reassured me at the end of the call, should I have any questions to get back in touch. A fabulous booking experience. Thank you.
7 agosto 2026
Risposta di Southampton Cruise Centre
Hi Helen,
What a wonderful review - thank you for taking the time to share it with us.
We're so pleased your first experience with Southampton Cruise Centre was such a positive one. Reviews like yours really do mean a lot to everyone here.
We hope you have an amazing cruise, and as promised, we're only a phone call away if you need us before you travel.
Kind regards,
Southampton Cruise Centre
Very helpful on the phone when I…
Very helpful on the phone when I couldn't do what I wanted online. Patiently talked through all my options
7 agosto 2026
Risposta di Southampton Cruise Centre
Hi Deb,
Thank you for taking the time to leave us a lovely review.
Sometimes it's just easier to pick up the phone and speak to someone, and our team is always here whenever you need us.
We hope you have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
All round great service !
2 agosto 2026
Risposta di Southampton Cruise Centre
Hi Michael,
Thank you for the 5 stars!
We really appreciate your support and hope you have a fantastic time on your cruise.
Kind regards,
Southampton Cruise Centre
Through my concern I am writing this to…
Through my concern I am writing this to give my experience about very first time. I’ve booked a cruise online it was seamless no problem. It was the guy who spoke to Lee as the top guy top man anything answer questions with answers practical truthful honestly I spoke to him in the morning. Two hours later. I’m paying for my cruise excellent would do it again. Will do well done Southampton cruise Centre Big tap on the back the girls as good as a booking on my all day, I will be back thank you, Glen Cockbill.
7 agosto 2026
Risposta di Southampton Cruise Centre
Hi Glen,
What a fantastic review - thank you!
We'll make sure Lee sees your comments. We're sure the "top guy, top man" will enjoy reading them!
It's brilliant to know we'll be welcoming you back again. Have an amazing cruise and enjoy every minute.
Kind regards,
Southampton Cruise Centre
service knowledge and availability
6 agosto 2026
Risposta di Southampton Cruise Centre
Hi Mike,
Many thanks for the 5 stars!
It's great to have your support and we hope you have a brilliant cruise.
We're here whenever you need us.
Kind regards,
Southampton Cruise Centre
Excellent service
Jackie Bumby was very helpful and efficient, and gave excellent service. Also a very competitive price. Paperwork is so easy to understand too.
31 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for such a fantastic review.
Jackie will be thrilled to see your lovely comments. We're very lucky to have her as part of our team!
We really appreciate your support and hope you have an amazing cruise.
Kind regards,
Southampton Cruise Centre
Booked by phone
Booked by phone. Rebecca very very helpful and procedure went very smoothly and efficient and helpful
Thank you
6 agosto 2026
Risposta di Southampton Cruise Centre
Hi Mr Dobbs,
Thank you so much for your review.
I'll be sure to let Rebecca know you've taken the time to leave such lovely feedback.
Enjoy your cruise, and thank you again for your support.
Kind regards,
Southampton Cruise Centre
Last minute booking
Wanted a holiday at the spur of the moment due to commitments else where. Phoned them, discussed options which were limited due to time constraints. Managed to book a cruise very close to what we wanted and sailing in two weeks time. Excellent service from Carolyn at the Southampton Cruise Centre.
6 agosto 2026
Risposta di Southampton Cruise Centre
Hi Gary,
Thank you for your fantastic review.
Carolyn will be delighted to read your comments, and we really appreciate you taking the time to share your experience.
We hope you have an amazing cruise, and if you need anything before you set sail, we're only a phone call or email away.
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Hi Mark,
Thank you for your review.
We really appreciate your support and hope you have a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Charlotte
Charlotte was first class in taking us through the process with all of the available add on's
5 agosto 2026
Risposta di Southampton Cruise Centre
Hi Richard,
Thank you for your lovely review.
It's always a pleasure to receive feedback like that, and we'll make sure Charlotte sees your kind words.
Wishing you a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Hi Peter,
Thank you for your lovely review.
We're so pleased you chose Southampton Cruise Centre for your holiday and really appreciate your support.
Have a fantastic cruise, and we hope to welcome you back again in the future.
Kind regards,
Southampton Cruise Centre
VERY EASY EXPERIENCE not the first I…
VERY EASY EXPERIENCE not the first I have used Southampton Cruise Center Really helpful
5 agosto 2026
Risposta di Southampton Cruise Centre
Hi Graham,
Thank you for your lovely review.
It's always a pleasure to welcome you back, and we really appreciate your continued support.
We hope you have another fantastic cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Amy was very helpful and steered us in…
Amy was very helpful and steered us in the right direction, regarding our upcoming cruise. She rang us back within 20 minutes with all the details, and answered all our questions politely and friendly.
5 agosto 2026
Risposta di Southampton Cruise Centre
Hi David,
Thank you for your wonderful review.
Amy will be delighted to read your kind comments, and we really appreciate you taking the time to share your experience.
We hope you have a fantastic cruise, and if you need anything before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
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