Sofas & Stuff Recensioni 5.214

TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

This is our second sofa from Sofas & Stuff and both fully meet expectation. The latest one is so sumptuous! We were kept fully informed at all stages of the process and the delivery by Dave and Shane... Leggi di più

Valutata 5 stelle su 5

We bought our corner sofa from the Bury St Edmunds store. We visited the shop at least four times and Kelly did an amazing job helping us find the right sofa and the right fabric. What the staff clear... Leggi di più

Valutata 4 stelle su 5

Ordered a Pugin sofa which looks lovely in my living room. It’s quite a substantial piece of furniture. The guys who delivered it, Shane and Gary were professional, respectful and mindful of other f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently ordered some carcasonne fabric from the wonderfully helpful team at Redbrick. Dominic Wright could not have been more patient as I twice had to alter the delivery details. He was on to it... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di letti
  3. Negozio di mobili per camere da letto
  4. Mobiliere
  5. Negozio di arredamenti per salotti
  6. Negozio di divani

Scritti dall'azienda

Express your personality with a truly unique piece that is handcrafted in Britain using traditional techniques and finished in the your choice of fabric. We don’t just stop there, we tailor our sofas to your choice of filling, seat depth and foot design. Visit your nearest showroom and design a sofa, bed or mattress that’s tailored to you.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

5214 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Service from Sofas and Stuff

The service from Sofas and Stuff has been impeccable.
I ordered my sofa from Liberty at the Sutton Coldfield branch. She was extremely helpful from ordering swatches to arranging delivery.
The delivery went very smooth and the guy were very nice. And I love my new settee.
Thank you Sofas and Stuff
Di

16 dicembre 2025
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Risposta di Sofas & Stuff

Thank you, Di, for such a lovely review. We’re delighted to hear how smooth the whole experience was, from choosing swatches through to delivery, and it’s great to know Liberty at our Sutton Coldfield showroom was able to support you every step of the way.

We’re also really pleased to hear you love your new settee - that’s always the best part. Thank you again for choosing Sofas & Stuff and for taking the time to share your experience.

Best wishes,
Sofas & Stuff

Valutata 4 stelle su 5

This would have been a 5*review if ……

This would have been a 5*review if the communication around delivery dates had been more proactive and expectations were managed better. Apart from that we can’t fault the service or product. A special shout out to Dan and Greg the delivery crew who were speedy, efficient, tidy and cheerful at 7.30 in the morning!

19 dicembre 2025
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Risposta di Sofas & Stuff

Thank you for your honest and constructive feedback. We’re really pleased to hear that you were happy with both the product and the service overall, and we’ll be sure to pass your kind words on to Dan and Greg - they’ll really appreciate the shout-out.

We’re sorry that communication around delivery dates didn’t feel as proactive as it should have been. Managing expectations clearly is important to us, and your comments are helpful in highlighting where we can improve.

Thank you again for taking the time to share your experience.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Ashley and her team at Sofa & Stuff

Ashley and her team at Sofa & Stuff, Tunbridge Wells, have made the whole experience of ordering sofas a very positive one. They were informed, went out of their way to organise samples and ultimately, helped me make decisions with ease. Thank you for all your professionalism and great products.

18 dicembre 2025
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Thank you for your lovely feedback. We’re really pleased to hear that Ashley and the team at our Tunbridge Wells showroom made the process feel straightforward and positive, and that the fabric samples and guidance helped you reach a decision with confidence.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Excellent experience with Sofas and Stuff.

The process of choosing the sofa in the Eridge showroom was very thoughtful and patient. This therefore proved very helpful in choosing the most suitable sofa for us.

The delivery team of Jake and Dave were exceptional. They arrived early. The surplus unit was removed efficiently and they helped to move other furniture. The process of maintaining and protecting the new sofa was succinctly detailed to us.
Overall it was a very satisfying experience.

19 novembre 2025
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Risposta di Sofas & Stuff

Thank you for sharing your experience. It’s great to hear the team at Eridge were able to support you through the decision-making process and that Jake and Dave made delivery straightforward and stress-free. We’re pleased everything was explained clearly and that the whole experience felt satisfying from start to finish.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Delivery service

Excellent delivery service provided by Dave and Jake from Sofas and Stuff. Good communication and prompt. In addition, great care was taken when moving our new sofas into the house.

16 dicembre 2025
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Risposta di Sofas & Stuff

Thank you for your review. We’re glad to hear the delivery went smoothly and that the team took good care of your home.

Best wishes,
Sofas & Stuff

Valutata 4 stelle su 5

Personable, knowledgeable and extremely helpful

Our sofa and chair are magnificent - very happy! And Wendy in store was absolutely amazing in helping us to choose, so passionate and knowledgeable. Our delivery was great - Gary and Aden did a great job.
Our only area for improvement is that we did not know about the delivery until 24hrs before and were not given a times lot, only a date, and were then woken at 0700 exactly with a knock on the door which is a bit obscene given there was no warning of what time the delivery would arrive.
Overall though, excellent.

17 dicembre 2025
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Risposta di Sofas & Stuff

Thank you for taking the time to leave such a detailed review and for choosing Sofas & Stuff. We’re delighted to hear you’re so happy with your sofa and chair, and that Wendy, along with Gary and Aden, took great care of you - we’ll be sure to pass on your kind words.

We’re sorry to hear about the lack of clarity around the delivery timing and appreciate you highlighting this. Your feedback is valuable and helps us identify where we can improve our communication.

Thank you again for sharing your experience.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Stylish and Comfortable

Sofas and Stuff at Heriard were very good from start to finish. Tracey served us, and was very helpful with her knowledge. Aden and Gary delivered the sofas and assembled them very well, neat and tidy.
I throughly recommend them all

17 dicembre 2025
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Risposta di Sofas & Stuff

Thank you for taking the time to leave a review, for the recommendation and for choosing Sofas & Stuff. We’re delighted to hear you were well looked after from start to finish and will be sure to pass your kind feedback on to the team.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Courteous delivery men

Courteous delivery men who delivered my beautiful new furniture without drama. They cleared away all the packaging, explained the care plan and took the time to make sure everything was set up properly ( felt pads applied to base of feet etc) before they left. Sam and Lewis work well together as a team and did a professional job - Merry Christmas to you both and many thanks !

17 dicembre 2025
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Risposta di Sofas & Stuff

Thank you for taking the time to leave a review and for choosing Sofas & Stuff. We’re pleased to hear everything went smoothly and will be sure to pass your kind feedback on to the delivery team.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Exceptional experience with…

I had an exceptional experience with Tracey Grout from the Basingstoke branch. She made the act of choosing a sofa and armchair such fun and she really helped with the difficult art of selecting the right model and material. I’m absolutely delighted with the results and couldn’t be happier. I’d recommend this company to anyone. Thank you.

17 dicembre 2025
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Risposta di Sofas & Stuff

Thank you for taking the time to leave a review and for recommending Sofas & Stuff. We’re delighted to hear about your experience and will be sure to pass your kind feedback on to the team.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Good experience at Bristol showroom

Good experience at Bristol showroom. Kept to promised delivery schedule. Dan and Jose delivered and installed expertly. Highly recommended.

12 dicembre 2025
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Risposta di Sofas & Stuff

Thank you for taking the time to leave a review, for the recommendation and for choosing Sofas & Stuff.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

We are delighted with our sofas

We are delighted with our sofas. We had excellent support and advice from the staff in the Salisbury shop. Wendy and Lorraine in particular could not have been more helpful. They managed to get us an earlier than expected delivery and Gary and Nic were great. Thank you Sofas and Stuff and Happy Christmas to all.

16 dicembre 2025
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Risposta di Sofas & Stuff

Thank you for your lovely feedback.

We’re so pleased to hear you’re delighted with your sofas and that the team in our Salisbury showroom were able to support you so well. Wendy and Lorraine will be especially pleased to hear your kind words, and it’s great to know Gary and Nic helped make delivery a positive experience too.

Thank you for choosing Sofas & Stuff, and we wish you a very Happy Christmas.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Beautiful quality sofas, good service, endless fabric options

A really good experience vs. other showrooms/brands we've tried. Gabriella in the Bristol store was a font of knowledge and really patient and creative helping us choose the right fabrics, sofa style, fillings, sizes, scatter cushions the lot.

Dan and Greg were our delivery team and were friendly, professional, on-time, clean and tidy.

The sofas look to be of fantastic build quality and comfortable. We opted for the firmer foam and feather seats for hopefully less plumping and initial impressions are good.

16 dicembre 2025
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Risposta di Sofas & Stuff

Sally, thank you for such a thoughtful and detailed review.

We’re delighted to hear you had such a positive experience in our Bristol showroom, and that Gabriella was able to guide you through the many options - from fabrics and fillings to sizes and finishing touches. It’s also great to know Dan and Greg provided a smooth, professional delivery on the day.

We’re pleased your initial impressions of the build quality and comfort are so strong, and we hope you continue to enjoy your sofas for many years to come.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Great service great product

Jason in the Hungerford showroom was very helpful in choosing our sofa. The correspondence between the shop and then the delivery guys was excellent. Gary and Nic were really professional polite and did a great job putting the sofa exactly where we wanted, and giving us instructions on cushion plumping. All in all a great experience with Sofas and Stuff.

16 dicembre 2025
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Risposta di Sofas & Stuff

Shauna, thank you very much for taking the time to leave such a kind review.

We’re delighted to hear Jason at our Hungerford showroom was able to support you so well, and that the handover from the showroom to delivery was seamless. We’ll be sure to pass your feedback on to Gary and Nic - taking care with placement and sharing aftercare advice is something the team take great pride in.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Sofas and Stuff great products, excellent customer service…

Sofas and Stuff offered a great service with good advice from their store at RedBrick Mill. Dominic Wright offered excellent advice and provided first class customer service. Our sofas were delivered on time and we are very pleased with them. An outstanding aspect of the service was the delivery team of Gary and Mark. They arrived at 7am on a miserable wet December morning, had to wake is up and then help move out the old sofas before installing the new ones. Despite this and their very early start from the depot, they were fantastically cheerful, polite, enthusiastic and helpful. They took great pride in installing the new sofas and ensuring we were completely happy before they left. The best delivery team we have ever experienced.

15 dicembre 2025
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Risposta di Sofas & Stuff

Jane, thank you very much for taking the time to leave such a detailed and thoughtful review.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Excellent company, excellent sofas

We liked our first sofa so much, that we bought another. Staff in the Cheltenham store were very knowledgeable and helpful when we were making our choice. The delivery staff, Dave and Garry, were fantastic. Ours is not the easiest house to deliver to, but they took great care and were very respectful of our property.

10 dicembre 2025
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Risposta di Sofas & Stuff

Tracey, thank you very much for taking the time to leave such a kind review.

We’re delighted to hear you were so pleased with your first sofa that you returned for another, and that our Cheltenham showroom team were able to support you so well with your choice. We’ll also be sure to pass your feedback on to Dave and Garry - taking care in more challenging deliveries and respecting customers’ homes is something the team take great pride in.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Great company & delivery

Great company, great service and great delivery. Dan and Greg delivered today. Trey were very polite, kept me informed of delivery timescales and worked very quickly to install my sofas, explaining the stain guard guarantee very comprehensively. Thanks.

16 dicembre 2025
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Risposta di Sofas & Stuff

Ann, thank you very much for taking the time to leave such a lovely review.

We’re delighted to hear you were happy with the service and delivery, and we’ll be sure to pass your kind feedback on to Dan and Greg. Keeping customers informed, working efficiently, and clearly explaining aftercare such as stain protection is something we take great pride in, so it’s great to hear that came through.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

Friendly and helpful

Very helpful in store and the two delivery drivers Garry and Nic were very friendly and polite when delivering at 7 in the morning and were in and out very quickly.

16 dicembre 2025
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Risposta di Sofas & Stuff

Thank you for your feedback - we’re really pleased to hear you found both the in-store experience and delivery friendly and efficient.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

All the team very conscientious and…

All the team very conscientious and knowledgeable on the products. Kept us regularly updated and both Dave and Jake were really accommodating when it came to the actual delivery

15 dicembre 2025
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Risposta di Sofas & Stuff

Thank you so much for taking the time to leave such a lovely review.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

2 beautiful sofas delivered today

2 beautiful sofas delivered today. Big shout out to the 2 guys who delivered. They were prompt, courteous and very helpful. Thank you Michael and Gabor

15 dicembre 2025
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Risposta di Sofas & Stuff

Thank you for the 5-star review - we really appreciate you taking the time to share your feedback.

Best wishes,
Sofas & Stuff

Valutata 5 stelle su 5

We have had exemplary service from Sofa…

We have had exemplary service from Sofa and Stuff. The showroom staff were very helpful as were the delivery gentlemen, Gary and Mark. They kept us informed of the delivery and were on time. They were very polite and helpful. First class service!

15 dicembre 2025
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Risposta di Sofas & Stuff

Thank you for your review, Kerrie. We’re delighted to hear you received such helpful support from our showroom team and that the overall service met your expectations.

Best wishes,
Sofas & Stuff

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