SOFAS and FRIENDS Recensioni 

639
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a sofa on the Friday, there was a 5 weeks estimated wait time on the website. I received a call on Wednesday to say that it was being delivered Saturday, only 8 days! I went for the Fratti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is actually another sofa we’ve ordered from them and once again we’re super happy. The sofa is really comfy, great quality, and honestly looks even better in real life than in the photos. Custome... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

639 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(639)

198 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Delivery service went very well

Delivery service went very well, overall I can’t fault any part of the service and look forward to enjoying the new sofa.

19 giugno 2026
Non scritta su invito
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you for your kind feedback. We're delighted to hear that your delivery went smoothly and that you were happy with every aspect of the service. Providing a positive experience for our customers is very important to us, so it's wonderful to know we met your expectations.

Valutata 5 stelle su 5

highly recommend Sofa and…

Would highly recommend Sofa and Friends, the show room is great and staff are really helpful, delivery was so quick, 1 week from payment and my sofa is delivered
Delivery drivers very polite and professional
Couldn’t fault them
5 stars

18 giugno 2026
Non scritta su invito
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful review and recommendation.

We're delighted to hear that you had a great experience with our showroom, team, and delivery service. It's fantastic to know that your sofa was delivered so quickly and that our delivery drivers were polite and professional.

We truly appreciate your kind words and your 5-star rating. Thank you for choosing Sofa and Friends,

Valutata 5 stelle su 5

The quality of my stuff fa is stunning…

The quality of my stuff fa is stunning and delivery service was amazing the drivers who delivered my sofa were amazing and delivery was fast kept you updated with texted from start to finish. I would recommend sofa and friends to anyone looking for a smart sturdy comfortable sofa and the tignes range is amazing especially mocha colour

16 giugno 2026
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you for your fantastic review!

We're delighted to hear that you're so pleased with the quality of your sofa and that you had such a positive delivery experience. It's wonderful to know that our delivery team kept you updated throughout the process and provided excellent service.

We're especially glad that you love your Tignes sofa in the mocha colour – it's a beautiful choice! Thank you for recommending us to others. Your kind words mean a lot to the whole team.

Valutata 5 stelle su 5

Great Sofa

I am really happy with this purchase.
It’s a high quality, solid sofa with wonderful fabric and electric function.
Efficient delivery within a week.

2 giugno 2026
Non scritta su invito
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you for your wonderful review! We're delighted to hear that you're so pleased with the quality of your sofa and its electric functionality. It's also great to know that your delivery experience was smooth and efficient.

Valutata 5 stelle su 5

Sofa is amazing

Sofa is amazing, high-quality and comfortable. The delivery service was fantastic. Wish i'd purchased much sooner!

3 giugno 2026
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you for your lovely review! We're delighted to hear that you're pleased with your sofa and that our delivery team provided a great service.

Valutata 5 stelle su 5

Excellent from order to delivery

Excellent from order to delivery. And the sofa is amazing, everyone is commenting on how amazing it is. Thanks you sofa and friends, we will be back for more

4 giugno 2026
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you for your wonderful review! We're delighted to hear that you're so pleased with your sofa and that the whole experience, from ordering to delivery, met your expectations.

It's great to know that everyone is admiring your new sofa. We look forward to welcoming you back in the future!

Kind regards,

Valutata 5 stelle su 5

Very good quality and confertable sofa…

Very good quality and confertable sofa also very good staff to deal with it and the Delivery on the time with 2 grate man .

21 maggio 2026
Non scritta su invito
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you for your lovely review! We're delighted to hear that you're happy with the quality and comfort of your sofa. It's also wonderful to know that you found our team helpful and that your delivery arrived on time. We'll be sure to pass your kind comments on to the delivery team.

Valutata 5 stelle su 5

Great company with beautiful sofas

Great company with beautiful sofas

Brilliant customer service from all staff and the Tignes sofa is fab!

Also the delivery company used is excellent with lovely friendly guys and super helpful.

All the way to the Scottish Highlands

Took away my own sofa and unpacked everything and helped me check it over

All in all a great experience

Highly recommend

11 maggio 2026
Non scritta su invito
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you so much for your lovely review! We're delighted to hear you're happy with your Tignes sofa and that you had such a positive experience with our team and delivery service. It’s great to know everything went smoothly all the way to the Scottish Highlands. We really appreciate your recommendation!

Valutata 5 stelle su 5

The most comfortable sofa

The most comfortable sofa! Very stylish, amazing cushions. It feels solid and can be used as a sofa bed. Great value for the price!

2 giugno 2026
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you for your lovely review! We're delighted to hear you're enjoying the comfort, style, and versatility of your sofa. Your kind words and support mean a lot to us!

Valutata 5 stelle su 5

From start to finish amazing service

From start to finish amazing service. Great quality sofa. So So comfortable. Fast delivery. Kept u informed throughout. Highly recommended

29 maggio 2026
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful feedback! We're delighted to hear that you're happy with your sofa and that you found it comfortable and of great quality. It's also great to know that our delivery and communication kept you informed every step of the way. We truly appreciate your recommendation.

Valutata 5 stelle su 5

Exceptional Customer Experience

I found the customer service at Sofa and Friends exceptional. I felt so overwhelmed about buying the right sofa to meet my families needs. They went over and above to make sure I got the right sofa for me, I found them very helpful and I highly recommend them.

29 maggio 2026
Non scritta su invito
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you for your lovely review. We're so pleased we could help you find the right sofa for your family. Your recommendation means a lot to us, and we hope you enjoy your new sofa for many years to come!

Valutata 5 stelle su 5

This is actually another sofa we’ve…

This is actually another sofa we’ve ordered from them and once again we’re super happy. The sofa is really comfy, great quality, and honestly looks even better in real life than in the photos. Customer service was lovely and delivery was super quick too. Would definitely order again!

27 maggio 2026
Non scritta su invito
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you so much for your continued trust and support! 😊

We’re delighted to hear that you’re once again happy with your new sofa and the overall experience with SOFAS and FRIENDS. It’s wonderful to know that the comfort, quality, and design exceeded your expectations, and that our customer service and delivery team made the process smooth and enjoyable.

We truly appreciate your kind words and look forward to helping you again in the future!

Valutata 5 stelle su 5

Absolutely brilliant

Absolutely brilliant. Great products at affordable price point. Customer service is outstanding and so is their delivery partner. Would highly recommend to anyone looking for a new sofa.

22 maggio 2026
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with both our products and customer service. It’s wonderful to know our delivery partner also met your expectations. We truly appreciate your recommendation.

Valutata 5 stelle su 5

Sofas so comfy I fell asleep in the…

Sofas so comfy I fell asleep in the shop they gave me a blanket and told me to sleep well. Great customer service and quality sofas I would recommend.

19 maggio 2026
Non scritta su invito
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you so much for the lovely review! We’re glad our sofas were comfy enough for you to drift off 😄 It was our pleasure to make sure you were comfortable. We really appreciate your recommendation and hope to see you again soon!

Valutata 5 stelle su 5

I was really concerned about ordering a…

I was really concerned about ordering a sofa that I’d never seen or sat on but I wasn’t disappointed I’m over the moon. The whole ordering process was simple and it was delivered within 4 weeks like promised and the 2 delivery guys did a fantastic job everything went perfectly.

22 maggio 2026
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful review! We completely understand how worrying it can be ordering a sofa without seeing it in person, so we’re delighted to hear you’re over the moon with your choice. It’s great to know the ordering process was smooth, delivery was on time, and our delivery team looked after everything so well. We really appreciate your support and hope you enjoy your new sofa for many years to come!

Valutata 5 stelle su 5

Outstanding customer service from start…

Outstanding customer service from start to finish, amazing sofa and chair top quality and amazing delivery service the guys were spot on, shout out to Claire for getting this delivered in under a week for me x appreciate you all

20 maggio 2026
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you so much for your lovely feedback! We’re thrilled to hear you’re happy with your sofa and chair, and that the whole experience met your expectations from start to finish.

We’ll be sure to pass your kind words on to Claire and the delivery team, they’ll really appreciate it. Enjoy your new furniture, and thank you again for choosing us .

Valutata 5 stelle su 5

Fantastic service and beautiful custom Movida,, Tignes sofa & chair

We recently ordered a custom Movida, Tignes sofa (which everyone who comes over loves) and matching chair & Stool (which we love) from Sofa & Friends and honestly couldn’t be happier with the whole experience.

From start to finish, the communication was excellent, we were kept updated throughout the delivery process and the team was always helpful, responsive, and easy to deal with.

The quality of the furniture is fantastic, and the customisation turned out exactly as we’d hoped. It’s clear they really care about both the product and customer experience.

Great service all round and we’d definitely recommend them to anyone looking for high-quality sofas and genuinely good customer support. Many of our family and friends are in the middle of placing orders

18 maggio 2026
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you so much for your amazing feedback.

We are absolutely delighted to hear how happy you are with your Movida and Tignes sofa, along with the matching chair and stool. It’s wonderful to know that both you and your guests love them.

Your kind comments about our communication, service, and furniture quality truly mean a lot to the whole team.
We also really appreciate your recommendation and support it means so much to hear that your family and friends are now placing orders with us as well.

Thank you again for choosing Sofa & Friends. We hope you continue enjoying your furniture for many years to come.

Kind regards,

Valutata 5 stelle su 5

Sofa is perfect so cosy and great…

Sofa is perfect so cosy and great quality and the 2 delivery men were lovely very polite on time and took all packaging away

13 maggio 2026
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you so much for your lovely feedback! We’re so pleased to hear you’re happy with the sofa and that the delivery team provided such a great service. Enjoy getting cosy on your new sofa!

Valutata 5 stelle su 5

Have just received my Beautiful sofa…

Have just received my Beautiful sofa and chairs, the material is lovely so comfortable firm as we wanted but not to firm. Definitely recommend Sofa & friends and there customer service.

15 maggio 2026
Logo di SOFAS and FRIENDS

Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful feedback! We’re delighted to hear you love your new sofa and chairs and that the comfort is just right for you. It means a lot to hear you’d recommend Sofa & Friends and our customer service.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più