Snellers Estate Agents Recensioni 

352
•
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Snellers have been very helpful and responsive, over the time they have been managing our rental property. Thank you, Honey Ellis, for answering our questions clearly and keeping us informed.

L'azienda ha risposto

Valutata 5 stelle su 5

Dear Sam walker Thank you so much . we had a great experience with him ,he show us the properties and explained everything clearly and professionally. He was very helpful,patient and knowledge... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Honey Ellis at Teddington Snellers was incredibly helpful in resolving an issue for me. She was very responsive and followed up to make sure it was done, all on a Friday afternoon! Her help was much... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Snellers Twickenham is appalling. We were dealing with the two Senior Directors in Sales and had an offer accepted to buy. From the start it seemed they weren't being truthful and transparent. We the... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenti immobiliari

Scritti dall'azienda

If there's one thing we care about at Snellers, it's people. Property isn't just a job to us, we genuinely love helping people find their ideal home or sell or let their current one. We're as much a part of the local scene as other familiar landmarks, we opened our doors in 1929 and since then have been selling and letting the best properties in the area. Along the way we've earned a reputation as an agent of reliability, honesty and the utmost professionalism. We always strive to achieve the best possible result, whatever the market, whilst delivering a five star service to our clients.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

352 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(352)

29 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thank you Sophie for all your help

Thank you Sophie for all your help, great support

23 novembre 2023
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Risposta di Snellers Estate Agents

Dear Tom, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Sophie is a very good at her job and…

Sophie is a very good at her job and very focused on finding a solution to any problems that we may have. A credit to Snellers

23 novembre 2023
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Risposta di Snellers Estate Agents

Dear Graham, It’s great to hear that you have had a brilliant experience with Sophie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

I want to praise Sophie Sheppard for…

I want to praise Sophie Sheppard for looking after us. She is extremely professional and friendly.

23 novembre 2023
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Risposta di Snellers Estate Agents

Dear Enrico, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Thanks for your continued great service…

Thanks for your continued great service Sophie Sheppard.

22 novembre 2023
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Risposta di Snellers Estate Agents

Dear Neil, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

A* Service from Sophie Sheppard at Snellers

We have been looked after by Sophie Sheppard for a few years now and we cannot give a single negative.
Sophie has always dealt with any problems very professionally and gets the job done.
Sophie is a pleaser to deal with and it is so reassuring we have her as a point of contact.
Snellers and ourselves are lucky to have her so thank you Sophie for all your hard work.

21 novembre 2023
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Risposta di Snellers Estate Agents

Dear Lisa, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sophie will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Fantastic service from Sophie Sheppard

We’ve received great service from Sophie Sheppard - she’s attended to all our queries / requests for the property and has been great at communicating with our landlord on our behalf. Sophie and Snellers as a whole deserve five stars, they’re an excellent team!

16 novembre 2023
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Risposta di Snellers Estate Agents

Dear Sara, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Snellers

Snellers, particularly Sophie Sheppard with whom I have been dealing, have looked after any issues raised, either by my tenants or by myself, professionally and quickly and provided a really good support service. Many thanks.

21 novembre 2023
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Risposta di Snellers Estate Agents

Dear Maggi, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

good service

fast response with Sophie Sheppard
understood issue with house we rented and helped us to move in

20 novembre 2023
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Risposta di Snellers Estate Agents

Dear Berkay, Thank you for taking the time to leave a wonderful 5* Google review. Sophie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

I would like to thank you for Sophie…

I would like to thank you for Sophie Sheppard‘s interest and smiling face.

16 novembre 2023
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Risposta di Snellers Estate Agents

Dear Esra, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Excellent property management from Holly

The property manager Holly Maingot is exceptional at what she does. She went above and beyond to listen to our concerns as tenants and acted promptly. She has been communicating every next step throughout the whole process, as well as working hard to grant us the best outcome. After some work was done at the property, Holly ensured that it was done to a high standard by going herself and checking everything. We want to thank Holly for making us feel heard as tenants, which can be difficult with other agencies, as proven with some experiences we have had in the past. We also want to thank her for making everything so straightforward and easy by taking care of everything. We haven't had to phone Holly once to ask for updates and that's a testament to her professionalism.

16 novembre 2023
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Risposta di Snellers Estate Agents

Dear Hind Djebbar, Thank you for your kind comments regarding Holly and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Very efficient

Shaun and Jessica had managed to find us tenants for our property very quickly and the whole process went smoothly. The property is being managed very well.

19 novembre 2023
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Risposta di Snellers Estate Agents

Dear Trevor, Thank you for taking the time to leave a lovely review regarding Shaun and Jessica. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Professional and efficient service

Snellers in Hampton Hill are like a breath of fresh air in this pessimistic time that we find ourselves living in.
It has been a pleasant surprise how fast things have moved since our initial discussion and we have nothing but sincere appreciation for the professional service we are continuing to receive. I would not hesitate to recommend the services offered by Snellers and offer my own sincere gratitude and thanks. Well done!

6 novembre 2023
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Risposta di Snellers Estate Agents

Dear Linda, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Sophie Sheppard - great service

Excellent, responsive service from Sophie. Makes renting my property stress free.

Dave Tozer

16 novembre 2023
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Risposta di Snellers Estate Agents

Dear Dave, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Josh Moody continues to be efficient…

Josh Moody continues to be efficient and professional.

16 novembre 2023
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Risposta di Snellers Estate Agents

Dear Judith, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Kieron Melly

I have had Kieron as my main contact at Snellers Twickenham for the last few years with regard to renting out a couple of houses and he has always been fantastic to deal with…efficient, friendly and thoughtful.
But recently he has surpassed himself. I had a very difficult issue with one of my houses to solve. He came up with a fantastic solution to unlock the problem and then followed it through all the stages needed to get it to a resolution. I was so impressed with his whole process and it got me out of a difficult situation with everyone happy with the end result. Thanks Kieron I really appreciate all your help and expertise. It was a 5 star service in every sense of the word.

1 novembre 2023
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Risposta di Snellers Estate Agents

Dear M Allen, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

I have rented a house through Snellers…

I have rented a house through Snellers Estate Agents for the past 6 months and have recently had my 6 months inspection visit. This inspection was carried out by Sophie Shepherd Senior property manager at Snellers. Sophie was a pleasure to deal with, her professional, approachable and pleasant manner was a breath of fresh air and Sophie listen to any concerns i might have and assured me these details will be passed on to the landlord. 5 STAR service Thanks

2 novembre 2023
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Risposta di Snellers Estate Agents

Dear Sue, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Ms. Sophie Sheppard is an exemplary Property Manager.

I hold Snellers Estate Agents in Twickenham in the highest regard. My interactions with Sophie Sheppard have been unparalleled. A year ago, I solicited their services to secure a rental property that perfectly met our criteria. Since then, Ms. Sophie Sheppard has consistently ensured the maintenance of the property and the optimal functionality of all amenities. It is with pleasure that I acknowledge our intent to continue our relationship with Snellers for any future housing requirements.

14 novembre 2023
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Risposta di Snellers Estate Agents

Dear Mian, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Twickenham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

We have used Snellers for more then 5…

We have used Snellers for more then 5 years now and their performance has been much better than our previous agent who we had since 20 years. Very pleased and Sophie Sheppard handles our relationship very well; good and timely communication and focussed on the issues - for us as the landlord and the tenants. Thanks v much. Terry McCallion

14 novembre 2023
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Risposta di Snellers Estate Agents

Dear Terry, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 4 stelle su 5

Great Help

Both your staff member Foysol Ahmed and the plumbers that were sent to assist were friendly and helpful and our issue has been resolved. I'd like to thank Foysol and the team for their help with this.

2 novembre 2023
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Risposta di Snellers Estate Agents

Dear Spencer, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

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