SmoothSkin Recensioni 105

TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have been using this device on my legs and underarms for around 8 weeks now and I have noticed really positive results. I am having to shave much less frequently and my regrowth appears finer.... Leggi di più

Valutata 4 stelle su 5

As someone who has had to shave my legs everyday due to fast hair re-growth I was skeptical about trying this product. However, after 8 weeks I have noticed a big difference in the speed of the hair... Leggi di più

Valutata 1 stelle su 5

Customer service non existent, item not arrived, numerus emails sent, no phone number. Now I have to try and claw back my payment. No point having a business if you cant service your customers. Women'... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have gone from shaving my underarm three times a week to hardly having to do it once and I have been only using the device for 4 weeks. I can’t wait to use on my legs, very easy to use and very coo... Leggi di più

Dettagli dell'azienda

  1. Centro spa
  2. Fornitore di prodotti di bellezza
  3. Servizio di depilazione
  4. Servizio di depilazione laser

Scritti dall'azienda

Permanent IPL hair removal for body and face. SmoothSkin offers an unparalleled beauty experience in the comfort of your own home. Whether you’re looking for a personalised treatment or ultrafast IPL we have you covered.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

105 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Game-Changer

I’ve been using the SmoothSkin IPL for a few months now, specifically on my armpits, and I’m honestly blown away by the results. After just a few sessions, I noticed significantly less hair growth, and now the area stays smoother for so much longer. The treatments are quick, painless, and super easy to do at home. It's saved me so much time (and money) compared to waxing or shaving constantly. Highly recommend if you're looking for an effective, long-term hair removal solution. This is also coming from someone who did the traditional laser hair removal on their legs!

4 febbraio 2025
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Risposta di SmoothSkin

Hi Stephanie, thank you so much for taking the time to leave us a kind review. We're glad you have experienced great results and enjoy your SmoothSkin treatments. Have a great day! - SmoothSkin Customer Support

Valutata 5 stelle su 5

Very happy with my results

I’m very happy with my results from using this IPL hair removal tool. I don’t have to worry about shaving in the shower, I’m completely hair-free! I love not feeling the prickly regrowth on my legs. I love it 10/10 for sure recommend it to all my friends and family!

18 maggio 2025
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Risposta di SmoothSkin

Hi Samantha, thank you so much for taking the time to leave us a kind review. We're glad you have enjoyed your SmoothSkin experience. Have a great day! - SmoothSkin Customer Support

Valutata 1 stelle su 5

Mijn eerdere berichten zijn verwijderd

Mijn eerdere berichten zijn verwijderd! KOOP HIER NIET!
Het is een oplichtersfirma, leveren niet, betalen niet terug en rekenen nog extra kosten.
Ik hou in de gaten of mijn bericht weer wordt verwijderd!

14 ottobre 2024
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Risposta di SmoothSkin

Hello, I'm very sorry for your experience but I think you may have the wrong company as we do not sell our products in Netherlands. Please reach out to us so we can help understand this situation. Thank you. customer-service@smoothskin.com

Valutata 5 stelle su 5

I can't believe this actually works

I can't believe this actually works! It's so convenient to be able to do this yourself, at home once a week instead of going to a laser appointment. It's so easy to do, you'd think it's too good to be true. I found it painless and it started working quite quickly (after a couple of sessions). I'm so glad I gave it a go - it's so nice not to have to worry as much about shaving. And makes areas with coarse hair where regrowth is itchy and uncomfortable much less of an issue.

19 maggio 2024
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Risposta di SmoothSkin

Thank you so much for leaving us a review. We are so glad you are enjoying your SmoothSkin experience.

Valutata 1 stelle su 5

Slow Customer Service

The customer service department works slowly. My product is defective, I tried to email so many times, but after answering it 1 time, they ignored my emails and didn't give me the solution I needed. I actually spent a lot of money on this device because I trusted the brand, but the device was faulty and the staff was slow, making me so disappointed. Now what should I do with this defective machine that costs more than $400?

23 marzo 2024
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Risposta di SmoothSkin

Thank you so much for your feedback and brining this situation to our attention. We are very sorry you have experienced this service. We would like to look into this further. Please respond to our request and email us at support-us@smoothskin.com so we can help you.

Valutata 1 stelle su 5

The most appalling customer services

Customer services is extremely rude and misleading. I can't emphasise that enough. After the offer to refund my faulty device, they simply decided they couldn't do it anymore. I even have an email confirming that the refund was being processed, but after 3 long months of endless emails and delays because many times they simply ignore your messages, I was told I couldn't get a refund because their policy had just changed. Again, staff is really rude.

19 settembre 2022
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Risposta di SmoothSkin

Hello, we are really sorry to hear you are unsatisfied with the service you received. We would like to investigate this, please share further information with our request.

Valutata 1 stelle su 5

My order arrived and it doesn't work

My order arrived and it doesn't work? The email is no longer in use. The Instagram page seems dodgy.

23 agosto 2023
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Risposta di SmoothSkin

Hi, we are really sorry to hear there was an issue with your device. Please email us at support-uk@smoothskin.com so we can look into this and help you. Thanks

Valutata 3 stelle su 5

Device has arrived and only one sensor…

Device has arrived and only one sensor is working, very disappointing.

23 agosto 2023
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Risposta di SmoothSkin

Hello, we are really sorry to hear there is an issue with your device. Please email us at support-us@smoothskin.com so we can help.

Valutata 2 stelle su 5

I'm getting worried with these reviews

I'm getting worried with these reviews. My IPL was defective but when it did work I did see results. I am currently trying to contact support to solve the issue and their phone number doesn't work which really worries me.

I paid a lot of money for this device so I'm really hoping they come through with their 2 year warranty.

5 agosto 2023
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Risposta di SmoothSkin

Hello, we are sorry to hear this. Please contact support-us@smoothskin.com and we will look into this. Thanks

Valutata 5 stelle su 5

Game changer, once a week! what’s not to like

I’ve been using their hair remover light treatment for the past 13 weeks. It’s honestly been a game changer for me I’m 47 years old and I never realised how much of a burden, shaving or waxing my legs was.
I’m lucky and don’t have particularly heavy or thick hairs, but it’s there and when I shaved my legs it would be prickly and uncomfortable with the blunt hairs growing in again.
Using this once a week has changed as that. Four minutes per leg. with minimal to no discomfort. Treating at a steady pace I don’t forget where I’ve treated and the heat doesn’t build up so it’s not sore. At most some minimal discomfort but again that’s if I rushed it.
What’s not to like! a lot of hair hasn’t grown back and any that has comes in after a week was more soft and fine, so no more prickly legs.
I feel more organised and put together I have more time to focus on other matters, such as my training in bodybuilding, instead of having to go through the palaver of washing and shaving my legs every day. Waxing takes longer too and regrowth is never completely even, I’d have to set up wax or book appointment, so for me the light treatments are a no brainer. Quick simple and effective.
I would definitely recommend.

3 agosto 2023
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Risposta di SmoothSkin

Thank you so much for your kind review. We are glad you have enjoyed using your SmoothSkin device.

Valutata 1 stelle su 5

Smooth skin + bare

Read up on device, checked colour range in skin and hair. Received very quickly, followed instructions to the letter. Unit flashed once and never flashed again. The unit switches on the fan works the blue light is on but will no longer work. In my case a total waste of money. Be warned does not work

2 agosto 2023
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Risposta di SmoothSkin

Hello, we are very sorry to hear there was issues with your device. Please contact us at support-uk@smoothskin.com and let us look into this. Thank you

Valutata 1 stelle su 5

Not delivered, fighting for refund

Purchased item nearly two months ago and still waiting for it to arrive. Have requested refund but have been told investigating with delivery company.

30 luglio 2023
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Risposta di SmoothSkin

Hello, we are very sorry to hear this. I would like to look into this for you. Where did you purchase the device from? Since we do not sell direct it is important for us to investigate any supply issues. Please email us at support-uk@smoothskin.com

Valutata 4 stelle su 5

The appliance is very easy to use

The appliance is very easy to use. The difficult part is trying not to overlap the treatment area. I had to let the appliance cool down between legs.
I am over the moon with the results. The hair that grew on my toes has totally gone the hair on my legs is considerably finer and more sparse. Highly recommend

28 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

This company is trash

This company is trash. There's no way of contacting them they send you a defective item doesn't even work barely vibrates. I have my own facial stuff that is way stronger than that and when you contact their health department or the refunds or the return or their damaged items nobody contacts you back I've sent over eight emails and nothing that crap does not work. Do not buy it if I can give you zero stars I would.

5 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Awful

Awful. The unit I purchased worked exactly 12 times. By then, it was too late to return. Provided receipt, photo, video for broken unit. They are NOT honoring their warranty. Do not buy from this company. Units are cheaply made, too.

11 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great for male hair removal

Smooth Skin was easy to use and it avoided going into a Salon which made me feel a bit awkward when I had 3 leg sessions , Male hair removal is getting more acceptable especially in sports.
The reduction on chest hair has been really good, after 6 weeks, very noticeably less regrowth and slower, will be moving onto the legs soon, again in the privacy of my own home

13 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Very happy with the results!

I’m so happy with the results, it’s my first time using an IPL device and I’ve found it very easy to use!
I’d definitely recommend this device!

22 aprile 2023
Non scritta su invito

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