I have gone from shaving my underarm three times a week to hardly having to do it once and I have been only using the device for 4 weeks. I can’t wait to use on my legs, very easy to use and very coo... Leggi di più
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As someone who has had to shave my legs everyday due to fast hair re-growth I was skeptical about trying this product. However, after 8 weeks I have noticed a big difference in the speed of the hair... Leggi di più
It's a pretty great device! Works super well, with the results being visible after two weeks. My only comment would be that the time between the flashes is medium-speed (not fast) so the process... Leggi di più
Customer service non existent, item not arrived, numerus emails sent, no phone number. Now I have to try and claw back my payment. No point having a business if you cant service your customers. Women'... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Permanent IPL hair removal for body and face. SmoothSkin offers an unparalleled beauty experience in the comfort of your own home. Whether you’re looking for a personalised treatment or ultrafast IPL we have you covered.
Informazioni di contatto
Bay Studios, Fabian Way, SA1 8QB, Swansea, Regno Unito
- help@smoothskin.com
- www.smoothskin.com
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User Experience
I purchased the Smoothskin primarily for my upper lip, although it seems to work in some areas of the lip, I find it can be difficult to reach all of the upper lip. I've only used it a limited amount of time, so I'll continue to try and see if it works on that area.

Risposta di SmoothSkin
Customer service non existent
Customer service non existent, item not arrived, numerus emails sent, no phone number. Now I have to try and claw back my payment. No point having a business if you cant service your customers. Women's Health Magazine need to pull the article endorsing this product, it cheapens them.

Risposta di SmoothSkin
I have gone from shaving my underarm…
I have gone from shaving my underarm three times a week to hardly having to do it once and I have been only using the device for 4 weeks. I can’t wait to use on my legs, very easy to use and very cooling m, so no discomfort felt when using the device. Would recommend 🙌
Pleasantly Suprised
As someone who has had to shave my legs everyday due to fast hair re-growth I was skeptical about trying this product. However, after 8 weeks I have noticed a big difference in the speed of the hair re-growth which has resulted in having to shave much less frequently.
The product is very easy to use and each treatment only took 5-10 minutes which was much less time consuming than I had expected. I found it to be totally pain free also.
Overall I have been pleasantly surprised and will continue to use for the recommended 12 weeks and hopefully see further reduction in re-growth.
This thing works
This thing works! It is definitely my favorite purchase of all time.
Really impressed with this device!
I didn’t expect much when I got this device, as it was my first time using IPL and I wasn’t sure it would actually work, but the results have been much better than anticipated!
It took about 2 to 3 weeks to see the first noticeable changes—some areas of hair weren’t growing back at all, which was amazing. Now I’m on week 5, and I can definitely see that a lot of hair is gone. I also feel that the remaining hair is growing back much more slowly.
The device itself is lovely—very sleek in design and super easy to use. The ice-cooling sensation is very soothing and makes the treatment painless. The only time I felt anything was when I hadn’t shaved properly and there was still a bit of hair left, so just make sure your skin is smooth before starting the treatment.
I was also impressed by how fast the treatment is. I’d say both underarms take me less than 2 minutes!
Overall, I’m super happy and really excited to see the final results after 12 weeks of use. I can’t wait to enjoy a hair-free summer 😃
It's a pretty great device!
It's a pretty great device! Works super well, with the results being visible after two weeks.
My only comment would be that the time between the flashes is medium-speed (not fast) so the process takes a bit of time. But the light isn't painful at all, the device is nice to manipulate, and the payoff is really great for the money.
I'm a life-long shaver/ epilator user, so it's a really great option for me.
Pure Ice is pure magic! ✨
Shaving has always left my underarms dry and irritated, and while I’ve tried waxing in the past, I found it quite harsh on my skin. The SmoothSkin Pure Ice device offers the long-term solution I've been waiting for!
I’ve been really impressed with this device so far. I have fair skin with a mix of light and medium brown hair, and after just 4 weeks of use I’ve already seen a noticeable reduction in hair growth. Since switching to the Pure Ice device, I’ve had fewer ingrown hairs and an improvement in my skin texture.
I typically use it straight after showering and shaving. Once I’m dry, I can get started within minutes. The time between pulses is very fast, so treatments don’t take long at all. It’s quick and easy to use and, while shaving my armpits didn't ever take long, this device offers me a long-term solution, and avoids the skin damage I often noticed after shaving.
Unlike waxing, the treatment itself is painless. You feel a slight warmth from the light, but the sapphire cooling feature balances it out immediately.
The device is quiet, sleek, and feels high quality. I love the colour, too - I think it looks really modern and premium.
I’m really looking forward to seeing the results after the full 12 weeks.
Effective and comfortable hair removal
I can't believe how well this device worked. After only 4 weeks, most of my hair was completely gone at my armpits, bikini line, and legs. I could see results already after 2 weeks.
The small flash window makes legs a bit of a longer job, but overall its a pretty quick and easy process!
The cooling feature makes it really comfortable, at worst you get a bit of heat/ mild discomfort. But you can turn the intensity of the device down.
Amazing product! Great help from customer service as well.
Very cooling and a noticeable reduction…
Very cooling and a noticeable reduction in hair after 4 weeks, even in bikini line. Really enjoyed the cooling, and recommend ensuring area is freshly shaved, as any leftover hair is more painful. Did not notice this much on my leg, but bikini line more sensitive. Will continue for 12 weeks as there is still growth, hardly noticeable on my legs.
I have quite a few moles so have avoided those, and have been unable to do underarm for that reason. I found it easier completed lying down.
Machine itself is really smooth quality plastic, when I first opened the box I was pleasantly surprised by this. Box is beautiful and all very good quality. Makes the weekly chore a while lot nicer and easier.
No communication for an expensive product
Bought product however already received one as a gift. The one I have bought is unopened, I have emailed rhe company three times as outlined on their website to request a refund. I have still to receive a response back.
I have opened a dispute with the company with PayPal, still awaiting a response.

Risposta di SmoothSkin

Risposta di SmoothSkin
Brilliant IPL British Technology is Premium
I have been using cheap IPL and was disappointed by the results, I then switched to Smoothskin and this is a game changer in terms of both efficacy and ease of use. I highly recomend them!
If I could rate with 0 I would
If I could rate with 0 I would. Product stopped working after 6 months. Have written several emails and have had ZERO response even! Terrible customer service and will never use again. Do not buy from this company as they have no concerns about issues/problem

Risposta di SmoothSkin
Zero customer service
I have been looking at the reviews and I am not the only one that has had a very negative experience with Smoothskin.
To say they are terrible and don’t care about the product they sell in my opinion would be an understatement.
The product is a Smoothskin Bare and stopped working correctly UNDER WARRANTY, I have messaged the company four times with only an automated “we have your mail and will respond in 24 hours”. No other response, I repeat NOTHING !
When you purchase a so called premium product you expect that if you have a problem the company would respond in a premium manner.
Now I have an expensive piece of plastic which will just be a reminder.

Risposta di SmoothSkin
There is definitely less hair
I finally took the plunge and bought a Pure Mini Lite from Amazon as my first IPL device. It is super easy to use. I didn't see a huge difference immediately but after around 4 weeks there is definitely less hair! For me it has been most effective on my legs and bikini line but think it is different for everyone. If you are unsure I would say give it a try!
DON'T BUY ANY PRODUCTS FROM THIS COMPANY
DON'T BUY ANY PRODUCTS FROM THIS COMPANY. I have the expensive Smoothskin Pure Fit System, brand new out of the box. The Activation Button and the Mode Button will not work or switch on. I'm now outside the 2 year warranty window. I bought the product and never used it because I was dealing with health issues, never thinking that the device will not even switch on when it's brand new. And, based on the negative reviews posted that their device won't work either or stopped working after a short time and customer service is terrible, it's pointless for me to even contact this company. I've been cheated out of $419.

Risposta di SmoothSkin
Smoothskin Purefit IPL
- Great size for easy handling, not bulky;
- Straightforward operation;
- Highly effective on just the first use with slower regrowth;0
- Approx 80% reduction in regrowth after just 3 uses.
This device is a game-changer!

Risposta di SmoothSkin
Best IPL device, it really works!
I have had laser done almost 10 years ago at a salon but have had continuous re-growth in a few areas and instead of going back to the salon and spend more money and time I researched if IPL would be an option for those stubborn re-growing hairs, and I have to say a big YES! I have treated for 1 months and the stubborn hairs have stopped growing.
Brilliant cost and time saver, and I can do whenever it fits in my schedule. SmoothSkin you delivered on your promises, thank you.

Risposta di SmoothSkin
Game-Changer
I’ve been using the SmoothSkin IPL for a few months now, specifically on my armpits, and I’m honestly blown away by the results. After just a few sessions, I noticed significantly less hair growth, and now the area stays smoother for so much longer. The treatments are quick, painless, and super easy to do at home. It's saved me so much time (and money) compared to waxing or shaving constantly. Highly recommend if you're looking for an effective, long-term hair removal solution. This is also coming from someone who did the traditional laser hair removal on their legs!

Risposta di SmoothSkin
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