SMILE air conditioning Recensioni 

136
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very impressed with the service from Smile from start to finish. Joshua and Julian were so helpful with our quote and survey and responsive to all our queries. Adam and Martin did our installation and... Leggi di più

Valutata 5 stelle su 5

I ordered my air conditioning unit on 28th May and the unit was installed on 1st June as arranged.Two young engineers named Aaron and Reece were professional,polite and never stopped from start to fin... Leggi di più

Valutata 5 stelle su 5

We have had the pleasure of using SMILE air conditioning two times! Aaron has been an absolute pleasure to work with, very fast in his responses and accommodating. We originally installed air con in o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from start to finish from this company. Can't praise them highly enough. Prompt initial response, calm and sound advice during site visit and during follow up, and a great installa... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di sistemi di condizionamento
  2. Impresa di sistemi di condizionamento
  3. Servizi di riscaldamento e boiler
  4. Ditta specializzata in impianti di condizionamento

Scritti dall'azienda

We are SMILE. A family-owned business specialising in air conditioning solutions. Since our establishment, we have dedicated ourselves to providing a professional, friendly, and fair service. We firmly believe that comfort should come as standard, particularly in your living and working environments, and we know that having the right air conditioning system can significantly enhance your quality of life. With years of experience, we have honed our expertise in all aspects of air conditioning; including installation, maintenance and repairs. Our team of skilled engineers is equipped with the knowledge and tools to ensure we can provide a complete service. We take the necessary time to understand your bespoke needs, and then offer a personalised solution tailored to your requirements and budget. At SMILE, delivering a fair service is truly at the heart of our business. We provide our quotes to ensure you receive value for your investment, whilst ensuring we may remain a sustainable business. You can trust that your quote is competitive without compromising on quality. Our goal is always to exceed your expectations, providing you with a seamless journey from start to finish. When you choose SMILE as your air conditioning partner, you can rest assured you're in experienced and capable hands. We combine our technical expertise, extensive industry connections, and dedication to customer satisfaction to deliver outstanding results.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

136 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(136)

30 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent and efficient service

Excellent and efficient service. We are very happy with our air conditioners.

22 aprile 2025
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Risposta di SMILE air conditioning

Hi Solomon,

Thank you for taking the time to leave us this review, we are pleased we can continue to work with you. As ever, if you need anything, give us a call.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Definitely Service with a Smile!

Josh and the team were fantastic from start to finish. From an easy video call survey through to installation and payment, every step was an absolute breeze. Thank you Smile team, I will definitely recommend your services and return to you should we need any additional units and servicing.

4 aprile 2025
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Risposta di SMILE air conditioning

Hi Nicola,

This is a great review, we sincerely appreciate you leaving this. Maintenance, servicing, additional systems; anything you need just let us know.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Competitive quote

Competitive quote, timely deliver schedule, Informative staff. Professional fitters, clean and tidy, respectful

19 marzo 2025
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Risposta di SMILE air conditioning

Hi Andrea,

Thank you so much for taking the time leave us a review. If you ever need anything, give our team a call and we would be delighted to help.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

They responded quickly

They responded quickly, were very efficient and polite and we had our new air conditioning unit up and running in about ten days.

23 febbraio 2025
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Risposta di SMILE air conditioning

Hi Harriet,

Thank you so much for leaving us this review, and for choosing our business, it is sincerely appreciated. If you ever need anything in the future, please let our team know.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

SMILE Air Conditioning Excellent!

SMILE installed air conditioning in my conservatory. They responded quickly to my initial enquiry and were excellent in every way. Communication was fantastic and they were very pleasant and efficient in all aspects from quoting through to delivery and fitting. I wouldn’t hesitate to recommend SMILE to anyone.

19 dicembre 2024
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Risposta di SMILE air conditioning

Hi Maureen,

This is a wonderful review, thank you so much! You and your Husband were extremely nice people and it was a pleasure doing business with you. Please do not hesitate to contact us if you need anything in the future.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Warm and Professional

The Smile team customer service has been excellent from my first enquiry to finish.
The Chief Executive Officer himself came to my house to take measurements and advise me on where the air condition units will go.
A job that was supposed to take two days was done in one day.
They arranged delivery of all the units a day before and the installed everything in one day.
Their work ethic is 100 percentage professional.
Aaron Davies was my contact person.
He has been very kind and always ready to assist at anytime.
You also get ten years warranty on their air conditioning units.

24 settembre 2024
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Risposta di SMILE air conditioning

Hi Helenah,

Thank you so much for this. It is extremely thorough and we particularly appreciate the specific mentioning of members of the team. Thank you for choosing our business, and if you ever need anything else, please let us know.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Aircon installation

Great installation very tidy cleaned up looks perfect very happy kyle and Gary the installers was very friendly and professional. From first enquiry to site survey video call email's to final invoice Aaron was there to help can not recommend this company highly enough already passed your name on to possible future customers thank you so much.

9 settembre 2024
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Risposta di SMILE air conditioning

Hi Darren,

Taking the time to individually appreciate members of our team is wonderful, thank you so much. This review helps our business tremendously. If you need anything in the future, please let us know.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Excellent service, highly recommend

Excellent service. Installation was done well, engineers were friendly. There were some issues (not caused by Smile) but their team worked hard to remedy them. Can’t fault the service. Highly recommmend.

22 agosto 2024
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Risposta di SMILE air conditioning

Hi John,

This is great to read, thank you so much for taking the time to write this. Also, thank you for choosing our business - we are always around if you ever need anything else.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Great experience from start to finish

Great experience from start to finish. Aaron responded very quickly to my initial enquiry and was very helpful in answering the questions I had. He recommended a system (following a video call survey of my property) and we agreed an installation date of around a week away. The 2 installers could not have been more pleasant, accommodating and professional. Half a day later and we were sitting in lovely cool air 😎. I would certainly recommend Smile for their professionalism and a fair price. Great to see good customer service back in fashion. Thanks guys!

8 agosto 2024
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Risposta di SMILE air conditioning

Hi Steve,

Thank you so much for writing us this review following your installation this week. We are extremely pleased that you have had such a positive journey. Please let us know if you ever need anything else.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Could not have expected any more

From my first contact to installation, everything went like clockwork. Aaron dealt with my questions and so did Julian the surveyor, I could not have expected better installers, both Adam and Jacob were professional and explained clearly. Would not hesitate to recommend or use them again.

6 agosto 2024
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Risposta di SMILE air conditioning

Hi Vinod,

This is fantastic to read, taking the time to praise individuals within the team is extremely appreciated. We work hard to leave you with a positive experience, let us know if you ever need anything.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Spot on, couldn’t ask for better.

The quotation was completed professionally and quickly, the price was very competitive and I felt really comfortable with Aaron that did the survey. The whole team including the engineers have been exceptionally courteous and their work was excellent including the arrival time, completion time and their tidiness, they even removed their shoes when entering the house which is unusual these days.
I have no negative comments at all.
Thank you guys for a great job

2 luglio 2024
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Risposta di SMILE air conditioning

Hi Martin,

It was a pleasure dealing with you too, thank you for leaving this review - it really helps us grow our business. Please know that if you ever need anything, just drop us an email/call.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Really impressed by our experience with…

Really impressed by our experience with Smile Air Conditioning. It was a really smooth experience from start to finish, they are really experienced and had ideas and possible solutions for each room we wanted, and turned around a quote same day. It really helps having someone in the office there to answer questions and help make the right choices too. Installation was super fast and completely painless, we're really happy with the result, just waiting for the sun to come back out again!

25 giugno 2024
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Risposta di SMILE air conditioning

Hi Esther,

Such a comprehensive review, we are extremely grateful that you have taken the time to write this. If you need anything in the future, please let us know.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

On time delivery and completion

On time delivery and completion
Great advice on equipment
Friendly staff, always available on phone
No fuss installation
Great Service

15 giugno 2024
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Risposta di SMILE air conditioning

Hi Rajeev,

This is great, thank you for leaving a review. I hope the air conditioning serves you well for many years to come, if you need anything in the future please let us know.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Great service

From the initial quotation to the final installation, Joshua has been exceptionally helpful. He visited the site and provided valuable suggestions to ensure a smooth installation at our client's house. His team demonstrated excellent service, effective communication, and a strong commitment to the schedule.

20 giugno 2024
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Risposta di SMILE air conditioning

Hi Carolina and Team,

Thank you so much for taking the time to write this review. It is great to hear that you had such a positive experience and we hope to hear from you again in the future.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Amazing service

Smile made the installation such an easy process, answering all our questions and making very good recommendations about where to place the units. The engineers installing the units were, prompt, friendly and very efficient. When drilling through the wall, they had a hoover running, and not a speck of dust was created. They moved all the furniture back without asking, and provided full instructions for using the unit. They even cut up the packaging so it fitted in our recycling bin. Amazing experience.

14 giugno 2024
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Risposta di SMILE air conditioning

Hi Mike,

This is such a positive review, thank you for taking the time to write this, we really appreciate it. Please know that if you ever need anything at all in future, we are here. Enjoy your system.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

A friend recommended Smile Aircon to me…

A friend recommended Smile Aircon to me and I'm glad he did. They clearly explained the options available to me at the start and did a video-call site survey. When that proved unclear they sent a guy round to survey in person. They then came round when agreed, fitted the unit with no problems and cleared up after themselves. All for the price initially quoted. The unit's worked great so far and looking forward to the hot weather to really feel the benefit. Will be using them again when we get future rooms done.

5 giugno 2024
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Risposta di SMILE air conditioning

Hi Dave,

Thank you so much for writing this review. We are so pleased that you have had a positive experience with us, please let us know if you ever need anything at all.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Very efficient service

Very efficient service, wouldn’t know the engineers had been there except for the new air conditioning unit! The whole process was easy from start to finish and cheaper than other quotes we received

10 giugno 2024
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Risposta di SMILE air conditioning

Hi,

We try our best to remain competitive but ensure fairness, so to see this come through within your feedback is great. Thank you so much for writing this review. Please contact us if you ever need anything.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Fantastic company.. one happy customer.

Really pleased with the air conditioner installed in our master bedroom. The service from Smile has been excellent. From the initial enquiry to the actual installation. Price was competitive to other companies and the mitsubishi unit cools our bedroom very quickly. Arron & Rhys installed the unit and did a fantastic job. Thanks.

17 maggio 2024
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Risposta di SMILE air conditioning

Hi Sean,

Thank you for writing us a review, it really helps our business and is great to see our customers are happy with our service. Our engineers work really hard to leave a good impression. Please contact us if you ever need anything.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Lovely people, detailed quote and good installation

Arron and Rhys the installers were tidy and efficient and fitted 2 units in a day. The units work easily and boss Julian, who visited the house before the installation, recommended which units would work best for us. Nice people and good work, highly recommend Smile.

16 maggio 2024
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Risposta di SMILE air conditioning

Hi Helena,

Thank you so much for taking the time to write this review, it is sincerely appreciated. We hope you enjoy your new air conditioning, please feel free to contact us in future.

Kind regards,
SMILE air conditioning

Valutata 5 stelle su 5

Excellent advice and service from Smile…

Excellent advice and service from Smile Air Conditioning. Installed air con throughout our home. Friendly, professional team, did a great job, looks amazing and will make a big difference in the summer. Would not hesitate to recommend this company. Did quite a bit of research before choosing Smile Air Con. Chose them for there professional advice and competitive quote. They provided a site survey beforehand which was reassuring and not always offered by others. Thank you to the whole team, back office and fitters.

1 maggio 2024
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Risposta di SMILE air conditioning

Hi Carl,

This is great, a very thorough review - thank you so much for taking the time to write it. We hope you enjoy your systems, and we are always here if you need anything.

Kind regards,
SMILE air conditioning

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