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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent people to deal with. Installation with no fuss. Great fast internet provided at a fraction of the cost of the dreadful service I got from BT. Highly recommended.

Valutata 5 stelle su 5

Great and informative Servis through out the pre contract and installation, with quick and effortless backup with after care help. First installed with constant 30 MB March 2023, upgraded to const... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Broadband is never to speed. It does not support many devices. Cannot adjust or connect locally to the router. Constantly informing Skylight broadband and they have never once made contact. In short,... Leggi di più

Valutata 5 stelle su 5

Live in a rural area where broadband via phone line is 3mbps and 4G between 7 and 15 mbps. With Netflix & Catch up I spent as much time watching the buffering logo as the show. Skylight installed thei... Leggi di più

Dettagli dell'azienda

  1. Provider di servizi Internet

Scritti dall'azienda

We are a local Wireless internet service provider (WISP) based in Devon reaching out to rural communities who currently struggle with poor internet speeds. Our Fixed Wireless Access (FWA) network is completely independent from the traditional copper lines and instead use the latest radio technology to supply our customers with a Superfast Broadband connection. We also provide an option for customers who wish to keep their existing phone number by transferring the standard phone line over to Voip Phone.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

55 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great and informative Servis through…

Great and informative Servis through out the pre contract and installation, with quick and effortless backup with after care help.
First installed with constant 30 MB March 2023, upgraded to constant 100 MBs with help of the BDUK free and with the same monthly charge of £36 in October 2025.
Real people with quick answers to your queries.

Well done skylight.👍🏻👍🏻👍🏻

20 ottobre 2025
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Risposta di Skylight Broadband

Clive,
Thank you so much for the detailed feedback!

Regards
SLBB

Valutata 5 stelle su 5

Mine was black box who needs the secret of the little black box

I have to give credit to Sky! I switched from an expensive provider that charged me for a phone I never used. They offered me a deal: just £20 a month for broadband, although I was a bit disappointed to get a black router instead of the cute white one from the ads. But hey, it works like a charm! Setting it up was surprisingly easy—especially at 70! I got both my TVs talking to each other. Who knew getting good internet could be this simple? 🎉

27 gennaio 2026
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Valutata 5 stelle su 5

Proper customer service...

Proper customer service and an excellent product. Reliable connection, good speed, low latency. This has completely changed our business. Really, pleased. And.. we can talk to a human being should we have any questions. No need to deal with the goons at BT anymore!! Very Highly Recommended

3 dicembre 2025
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Valutata 1 stelle su 5

Have been more than a year and not…

Have been more than a year and not other options, if you would like to constantly broken connections, very very less than contract speed,sometimes 2-3mbps,and many more connection problems even if next to the router, this is the right place.

1 ottobre 2025
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Risposta di Skylight Broadband

Hi, we are still waiting for you to provide more information as we don’t recognise your details and suspect you have the wrong business.

We are Skylight Broadband LTD. This review must be about a different Business so please could you remove this review.

Many thanks
SLBB

Valutata 1 stelle su 5

No customer support

Broadband is never to speed. It does not support many devices. Cannot adjust or connect locally to the router. Constantly informing Skylight broadband and they have never once made contact. In short, they provide absolutely no support. I have sent numerous emails and logged numerous issues but just ignored. I keep having to tether to my mobile phone EE line to get internet.

30 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Such an improvement!!

We live at Bigbury Bay Holiday Park where internet reception provided by BT was dire!. A resident here had Skylight fitted and could not speak highly enough of the service, and as my contract with BT was ending we thought we would give it a go. From booking the installation to actual fitting the staff could not have been more helpful. Our signal jumped from between 10 to 18Mbps to 116 Mbps download and 36 Mbps upload. The engineers were so helpful, nothing was too much trouble. Would highly recommend this system

8 agosto 2025
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Valutata 5 stelle su 5

The Skylight broad band system is superb for rural areas.

I live in rural area with very bad broad service, so bad in fact that as I had 3 systems in the property, I realise that they may have been interrupting each other however having one system was not an option as I work from home quite a lot and use teams all the time.
Also the signal would not reach every room in the house and especially in to the Garage which I needed. I got in touch which Skylight broadband and Andy came to undertake a survey on my property. I did have Skylight broadband as one of the systems but it seemed only ever to be in the front room where the router was.
Andy came round and undertook the survey and said I could have strong wifi signal throughout my property even in my garage and he would set this up for me.
It has been 3 weeks since the system has been installed and I have to say that I have great signal throughout my property even the garage with out any drop outs so far which has surprised me knowing what wifi is like around here but so far so good, as well as having good wifi throughout my property I can start to cancel other systems which I have in place as they are not needed anymore.
I am very happy with the system and the service received from Skylight broadband.

31 marzo 2025
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Risposta di Skylight Broadband

Glad we could help.

Valutata 5 stelle su 5

Great service fast and responsive

Great service fast and responsive. Steve who installed it was very friendly and helpful and explained everything. Looking forward to having a decent internet connection in a rural area. Thanks!

9 aprile 2025
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Risposta di Skylight Broadband

Thank you for the kind review .

Valutata 5 stelle su 5

A game changing connection

Thanks for exceptional service. After suffering years of intermittent internet connection I now have fast & reliable connectivity. I wish I had found you sooner. Installation was quick & hassle free. I give my wholehearted recommendation.

31 gennaio 2025
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Risposta di Skylight Broadband

HI Patrick,
Glad we were able to help in providing a better broadband service.

Regards
SLBB

Valutata 5 stelle su 5

Andy and his team are Outstanding service providers

Andy and his team were extremely professional and committed to delivering the best service i think i've ever received from an internet provider. They trouble shooted extensively for us and were fast and responsive whenever we contacted them. Thank you, very refreshing!

7 giugno 2024
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Risposta di Skylight Broadband

Matthew,

Thanks for the review.

Regards
SLBB

Valutata 5 stelle su 5

Back to the Future

Having lived in a rural area for the last 18 months my Internet service had been dreadful with downloads speeds of between 2-3 mbps, quite frankly I was losing the will to live. Buffering and freezing would mean a 30 min programme would take 2 hours to watch. From a chance meeting at a petrol station I discovered Skylight Broadband, and within two days they had been round, surveyed and installed my new service. No long calls to several people in Mumbai, just quick, efficient local service.
Immediately I was getting 50mbps+ and I almost can't believe it.
I'm convinced their vehicle was a Dolorean disguised as a van as I feel I have been bumped back to the future and I'm now back in century 21.
Thankyou Steve, Andrew and everybody else at Skylight Broadband you have saved my sanity.
I would recommend this company wholeheartedly.
Chris (Highweek, Newton Abbot)

23 aprile 2024
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Risposta di Skylight Broadband

Chris

Many thanks,

Kind regards
SLBB

Valutata 5 stelle su 5

Fast remote access

Fast & efficient service providing high speed internet access in a remote area. Huge thanks 😊.

11 marzo 2024
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Risposta di Skylight Broadband

Many thanks,

Best regards
SLBB

Valutata 5 stelle su 5

Great Company and s

Live in a rural area where broadband via phone line is 3mbps and 4G between 7 and 15 mbps. With Netflix & Catch up I spent as much time watching the buffering logo as the show. Skylight installed their new Govt sponsored system. Easy install - less than half a day in appalling weather. An antenna mounted outside and new router.They advertise 100 mbps - I consistently get between 100mbps and 125 mbps. No buffering and the internet has improved immeasurably - like greased lightning and no drop outs. The Engineers/ Fitters were very efficient and couldn't be more helpful. I can't recommend the company and their service highly enough.

27 febbraio 2024
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Valutata 5 stelle su 5

Great installation

Very happy with the outcome of the broadband installation. It looked as if it would be almost impossible but the two engineers managed to find one site which found a good signal.

14 dicembre 2023
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Valutata 5 stelle su 5

Andy was incredible helpful and made…

Andy was incredible helpful and made the whole process so easy. With previous comments regarding how remote our home is, I wasn’t 100% hopeful for a successful process but the results are beyond our expectations!
Thank you so much for your help.

8 agosto 2023
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Valutata 5 stelle su 5

friendly, helpful and efficient.

I found Skylight Broadband to be friendly, helpful and efficient.
They were not all "pushy" and dealt with any queries I had effectively without making me feel inadequate.
I have not had to get any help since the installation, but I anticipate that their customer service will be first class.

6 giugno 2023
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Valutata 5 stelle su 5

Due to having very poor Internet with…

Due to having very poor Internet with other broadband suppliers I contacted skylight.
They were brilliant and installed broadband that was as fast as my sons connection in central London.
I can't recommend them highly enough they can help homes in the most remote parts of the South Hams areas that other companies can't.
Brilliant easy to work with company

12 maggio 2023
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