Not very happy. Got stopped at the sky stand. The advisor Raj stopped me and asked if I wanted free add ons not telling me that they were free for 2 months. I didn’t ask for the add ONS as I’m keeping... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Michael made the switch so easy and comfortable and made me laugh throughout the conversation. A very warm and enthusiastic and knowledgeable person. Michael made my morning by doing the switch from v... Leggi di più
Michael saved us a lot of money from app applications and gave me a good deal for my birthday for a new sky glass TV and everything was done very well. Very polite and professional
Reps at sky especially Liam, were very helpful in getting me the best deal possible even beating my current provider by some distance really happy with the deal but dealing with sky direct is the issu... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Informazioni di contatto
Telford Shopping Centre, Town Centre, TF3 4BX, Telford, Shropshire, Regno Unito
- 01952 291552
4,5
Eccellente
33 recensioni
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Le persone hanno visualizzato anche
Fantastic customer service
Fantastic customer service. From Michael Excellent advice and a very personable man. Easy to deal with. Great experience.
7 agosto 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Not very happy
Not very happy. Got stopped at the sky stand. The advisor Raj stopped me and asked if I wanted free add ons not telling me that they were free for 2 months. I didn’t ask for the add ONS as I’m keeping to a budget but raj just put them on and when I got home I noticed a email saying thank you for adding content. I would let people know not to stop for raj as all he cares about is badgering to get a sale.
7 agosto 2026
Non scritta su invito
Risposta di Sky - Telford Shopping Centre, Telford
Hi there,
I'm really sorry to hear about your experience. I can completely understand how frustrating it must be when you're trying to stick to a budget and find that services have been added to your account that you weren't expecting.
It's disappointing to hear that you left the conversation with the impression that the full details of the offer weren't made clear. I can appreciate why receiving an email confirming additional content had been added would come as an unwelcome surprise, especially if it wasn't something you felt you had agreed to.
I understand your concerns, and it's important that customers feel fully informed about any products or offers being discussed so they can make the right decision for their circumstances.
If you would like to discuss this in more detail, please use the contact details below:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. I'm here whenever you need me.
Thanks,
Jennifer.
Michael made the switch so easy and…
Michael made the switch so easy and comfortable and made me laugh throughout the conversation. A very warm and enthusiastic and knowledgeable person. Michael made my morning by doing the switch from virgin and saving me some money. Well done. Highly recommend
5 agosto 2026
Non scritta su invito
Hi raj was very excellent today and…
Hi raj was very excellent today and help me cut my old contract down in price and have received more for less now that I have join sky.
3 agosto 2026
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Michael was really helpful and even…
Michael was really helpful and even though I couldn’t get the deal I wanted - as not a new customer! - he sorted my new phone for me.
2 agosto 2026
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Michael was brilliant
Michael was brilliant, very helpful, friendly approachable. Told us everything we needed to know with switching and made the process absolutely seamless!
1 agosto 2026
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Michael was excellent in helping us…
Michael was excellent in helping us sorting the best deal
1 agosto 2026
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Michael was very helpful and friendly
Michael was very helpful and friendly
Helpful solve problem
30 luglio 2026
Non scritta su invito
Michael saved us a lot of money from…
Michael saved us a lot of money from app applications and gave me a good deal for my birthday for a new sky glass TV and everything was done very well. Very polite and professional
30 luglio 2026
Non scritta su invito
Michael has been really helpful through…
Michael has been really helpful through the process of switching. A great help.
29 luglio 2026
Non scritta su invito
Michael gave me a great deal to switch…
Michael gave me a great deal to switch from talk talk and explained how all the apps I get can be put on different devices. Saved money and what a great salesman. Highly recommended
Thank you me ginger man. lol.
27 luglio 2026
Non scritta su invito
See Liam and the guys
See Liam and the guys. Excellent service great customer service and packages
24 luglio 2026
Non scritta su invito
Great service by Raj
Great service by Raj. Saved me over £10 a month thank you 😊
24 luglio 2026
Non scritta su invito
Glad we stop to talk
The sale rep was very helpful understanding and we was able to save £780 over the next 18 Months Compared with the other broadband provider. Thank you for your time
22 luglio 2026
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Micheal in Telford has been wonderful…
Micheal in Telford has been wonderful I’ve been phoning sky for weeks and they have been awful come to Telford and resolved very quickly
17 luglio 2026
Non scritta su invito
Sales good customer service awful
Reps at sky especially Liam, were very helpful in getting me the best deal possible even beating my current provider by some distance really happy with the deal but dealing with sky direct is the issue wrong quantity of equipment turned up not willing to rectify the mistake had to unfortunately cancel after 48 hours sky help desk not interested.
12 luglio 2026
Non scritta su invito
Risposta di Sky - Telford Shopping Centre, Telford
Hi John,
Thank you for your review. I'm delighted to hear Liam was able to help you find a great deal and provide a positive sales experience.
I'm sorry to learn things didn't go as expected with the equipment delivery and that this impacted your order. I understand how disappointing that must have been, especially after finding a package you were happy with. Your feedback about the support you received has been noted, as this isn't the experience we aim to provide.
We appreciate you taking the time to share your experience and wish you all the best moving forward.
Thanks, Nicole
Raj was great
Raj was great, he go me an upgrade on tv and phone, extremely helpful, polite and all round an amazing person!
Thanks again Raj!
2 luglio 2026
Non scritta su invito
Michael did an amazing sale
Michael did an amazing sale. Gave me everything i asked for. Got a great deal and mike set my phone up with sky go.
Highly recommended
29 giugno 2026
Non scritta su invito
Great easy service to check your bill and find savings …
Tom was very helpful in saving us money and making some recommendations about in app benefits we weren’t using- much easier and less frustrating than phoning in …I’d recommend any sky customers pop in to check their service with him
27 giugno 2026
Non scritta su invito
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