Visited Sky retail store at Hempstead Valley in Gillingham Kent today as needed to switch from Virgin Media. Massive thanks to Ian who was so incredibly helpful, he went well above and beyond giving u... Leggi di più
Sede
Cambia sedeHempstead Valley Shopping Centre, Hempstead, ME7 3PD Gillingham, Kent, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Terry was very helpful and polite and ran through everything with me to make sure I was getting exactly what I wanted. He wasn't pushy which some sales people are. Only downside was sitting in dire... Leggi di più
My phone contract with another company was coming to an end and I just wanted to check out other options. Lee was really helpful and went over several options with me which have effectively cut my... Leggi di più
wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Informazioni di contatto
Hempstead Valley Shopping Centre, Hempstead, ME7 3PD, Gillingham, Kent, Regno Unito
- 01634 364150
4,8
Eccellente
79 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Spoke to lee in the morning with virgin…
Spoke to lee in the morning with virgin he convinced me to join sky saving me money and great service o far I appreciate it. Thank you lee again
28 aprile 2026
Non scritta su invito
Lee was very helpful and knowlegeable…
Lee was very helpful and knowlegeable and made it a very enjoyable experience.
25 aprile 2026
Non scritta su invito
Had the pleasure of dealing with Terry…
Had the pleasure of dealing with Terry today, discussing a plan right for me, totally helpfull provisional, very attentive, happy with the deal we agreed on.
Demonstrated how to use etc. very. Pleased with my visit today.
19 aprile 2026
Non scritta su invito
Really helpful
Really helpful, Terry helped us sort our broadband out to change back to sky & helped me sort out a extra sim
17 aprile 2026
Non scritta su invito
Changing my entertainment package
Ian the Sky representative was very thorough and provided all the required information.
15 aprile 2026
Non scritta su invito
Ian was very friendly and explained…
Ian was very friendly and explained well, providing the best deal for me and my family.
14 aprile 2026
Non scritta su invito
Lee was Absolutely brilliant good not…
Lee was Absolutely brilliant good not ask for anymore. He was fantastic in helping me with my bill and sorting out a new phone and sim for my son. Once my contract and daughter's ends . I will be definitely moving to sky . Can not thank him enough.
10 aprile 2026
Non scritta su invito
Had a fantastic experience at Hempstead…
Had a fantastic experience at Hempstead Valley with Lee today. We are moving and our new house is not covered by our current provider. Lee helped me set up our new contract with Sky and explained everything clearly and concisely. Cheers! Definitely recommended.
4 aprile 2026
Non scritta su invito
Terry was very knowledgeable with…
Terry was very knowledgeable with information regarding broadband and mobile phone sim
3 aprile 2026
Non scritta su invito
Terry was amazing
Terry was amazing
Helped me save money on my mobile
3 aprile 2026
Non scritta su invito
Spoke to Lee today I come back to see…
Spoke to Lee today I come back to see him as he was very helpful and explain a package what benefited me great service I would recommend to anyone
2 aprile 2026
Non scritta su invito
Lee was very helpful and we have now…
Lee was very helpful and we have now switched back to you thank you Lee
25 marzo 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
wish there was a no star but 1 star…
wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing
23 marzo 2026
Non scritta su invito
Risposta di Sky - Hempstead Valley Shopping Centre, Gillingham
Hi John,
Thanks for your review. I'm really sorry to read about your experience. Feeling unsupported when you’ve tried to get help is understandably very frustrating. This isn’t the level of service we want for any customer. If you’re happy for us to review your account, we can check what’s been happening with your services and look into this further for you.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Gillian
Lee made it so easy
Lee made it so easy. Really helpful. Good experience
21 marzo 2026
Non scritta su invito
Proper service, well done
Proper service and made sense of everything. Ian at Hempstead Valley was so helpful and explained all of the different package options, sky stream options and sky glass options so we could select the right package for us. Very polite and friendly, Ian done all he could to make sure our experience was perfect. Thank you.
21 marzo 2026
Non scritta su invito
Recommend
I had a brilliant experience when I went to Hempstead Valley and Lee helped me through recontract renewal and got my bills down . Also saved me money on bringing my sim only over to Sky lovely person.
17 marzo 2026
Non scritta su invito
Lee was very helpful and explained…
Lee was very helpful and explained everything so I could understand everything.
8 marzo 2026
Non scritta su invito
Lee was very helpful and explained…
Lee was very helpful and explained everything clearly . We've left Virgin and joined Sky
5 marzo 2026
Non scritta su invito
Ashley was great very helpful and…
Ashley was great very helpful and explained everything to me
4 marzo 2026
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.