SkinSpaceUK Recensioni 

Had a great experience today with Selene. She made me feel so comfortable and we had such a nice chat! Looking forward to my next session!

Worked with Celine today. She was polite, professional and caring, and did a great job. Can wholeheartedly recommend.

Excellent time.
Selene was very polite and helpful.
Would recommend.

Seline was amazing. Professional, friendly and made me feel at ease whilst doing a very thorough professional job.

Heartily recommended.

I have been trying to contact you via phone and email since December 2024 and I have had no response. They have disappeared. They owe me more sessions or my money back. Has any one else had the same problem??

Dee was very kind and helpful. I received a great discount. I will continue to come 😊

Dee she made me feel comfortable and she kept making sure am not in pain,.I highly recommend her

I had an excellent experience with Dee. She was incredibly kind, professional, and attentive throughout my visit. She took the time to thoroughly explain everything, ensuring I felt comfortable and informed at every step. Their compassionate approach and clear communication made a significant difference in my experience. I would highly recommend Dee to anyone seeking quality care.

Service is terrible..
The staff turn over is unbelievable, each time someone starts my sessions are never correct.
Inputting I have had areas done which I haven't.
Very disappointed

I am currently getting Electrolysis on my facial area. I am a trans woman that was referred to SkinSpace and I am very grateful that I was referred to such an inviting, professional and warm establishment. My practitioner, Yasmin, made sure I was comfortable in every regard which I am deeply grateful for. I will gladly continue to use their array of services in the future.

Still not received my refund! I paid a deposit in July for £399. It is now November and I have still not received the refund that I’ve been promised. I have emailed and called the support team. I keep getting passed around to different people, but nothing is actioned.

Update to previous review- I have now received my refund after the closure of the Richmond store after 9 months waiting. It took a very long time and numerous chaser messages, but they did eventually pay up. I would be wary of parting with substantial funds up front to this company, 9 months is way too long to wait and it seems a policy to only pay out small amount of refunds each month which is wrong IMO when funds are owed but good to know eventually they returned my money

Skin Space in Reading
I am extremely vexed and disappointed with the results of my dermal filler appointments. Despite having two lots of injections over a 1 one month period the last of them being less than a week ago, following my review appointment with the nurse the dermal filler has almost dissolved from my smile lines and mouth. I’ve spent more than £600.00 and still cannot achieve a long lasting look in the areas discussed with the nurse. Even if a top up was required there is no way the product should have disappeared to such an extent I less than 1 week. I cannot trust the product being used. I would never recommend. Polite and friendly service from staff is not enough and is not a substitute for substandard products. I feel misled as I believe the dermal filler should last at least 9 months if not longer.

Dee does an amazing job here. I started seeing results from her and her customer service is amazing! I highly recommend!

Dee was really lovely and great company! She pays a lot of attention and puts in all the effort to make sure you experience as little pain as possible.
1000% recommend!

Dee made me feel super relaxed and comfortable during my treatment. She was really friendly and personable and told me a lot about other treatments which may be well suited to me!

I hope to have her again!

My experience is extremely good in Birmingham branch, specially with Olga, she is really very good.

Dee is brilliant love her treatments and customer service .

Amazing experience and Dee makes everything so easy.

Everyone should book her.

I would be very cautious buying in advance with SkinSpace UK. I was a customer at their Richmond location that they closed without notice before the treatment was complete (I turned up for an appointment one day and it was all boarded up.) I missed out on multiple treatments that I'd already paid for. There's no other branch near me and I was promised a refund for the treatments I didn't have. This was months and months ago. Despite multiple emails and multiple phone calls from me, I've not had the money back. They ignore contacts. I can't know what's going on with this company but if a company fails to provide a refund that's due then that is a big warning sign. If you do prepay for treatment, be sure to use a credit card, then you have protection against a company if they fail to deliver for a range of reasons, including the company getting into difficulty. All they needed to do was reach out and refund the amount due, but they didn't.

UPDATE: SkinSpace UK tried to have this review removed from TrustPilot, claiming that I've reviewed the wrong company. I don't believe that's true but I called and emailed them immediately - they ignored both the call and the email. So this remains unresolved.