Sitebox Ltd Recensioni 

8816
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Very impressed with Sitebox customer service. I ordered a very large industrial fan during the recent heatwave as I was desperate to get something to cool down my house. It arrived a few days later... Leggi di più

Valutata 5 stelle su 5

Made my first purchase from Sitebox last week and I've not been disappointed. Item was well packaged and dispatched and delivered promptly. Communication was also top notch. I won't hesitate to buy... Leggi di più

Valutata 5 stelle su 5

Enquired about next day delivery and was told it would arrive. And it did! Previously used a different seller for same product and waited a week to be told it was not on its way so this site saved... Leggi di più

Valutata 5 stelle su 5

Excellent customer service, they sent me the specs for a platform so I could match it to my existing tower, it was perfect when it arrived. many thanks Sitebox

Dettagli dell'azienda

  1. Fornitore di attrezzature per l'edilizia
  2. Fornitore di materiali edili
  3. Negozio di macchinari e attrezzature da costruzione
  4. Negozio di utensili

Informazioni fornite da varie fonti esterne

Online Tool Shop for all Trades with over 60,000 products. Some of our best sellers are Gas Cages, Site Boxes, Access Towers, Protective Sheeting all at discount prices!

Sitebox Ltd

Scritti dall'azienda

Promise
Free delivery for orders over £50

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

9K recensioni

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4,6

Tutte le recensioni

(8816)

595 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The product is very sturdy

The product is very sturdy.
However, the instructions weren't great to follow, im glad my hubby was around and th washers supplied weren't great, the holes were too big for the bolts, so we replaced these. Other than that it os amazing, and I imagine will last for a very long time.

17 aprile 2026
Valutata 5 stelle su 5

As before and as per my last review.

As before and as per my last review.. I called up to place my order which was an easy task with the operator straight to my previous order which she placed for me without any fuss. I was given a delivery date of the next day which was great... I had an update from the courier services to tell me an eta to which my order arrived.. Perfect

21 aprile 2026
Valutata 2 stelle su 5

Mixed experience - Multiple broken promises

Pricing was good, delivery (sadly of the wrong product) was quick and the customer service agent I was dealing with, was always polite. Unfortunately, overall, they failed to deliver on expectations, leaving me with a delayed job and out of pocket. I ordered a transformer with next day delivery on Monday 16 March, but the wrong unit was dispatched. I called immediately on receipt and a collection was arranged. They would not send out the right unit until this one was received back - fair enough, but I did make clear that I had a job that week and need to have the matter resolved by then. The agent I was dealing with said it would be. The collection was late and, unfortunately, the issue was compounded by their subsequent refusal / inability to ship out the correct unit next day. We pushed the job back a couple days, with a promise of an AM delivery - one of the guys waited in, but unfortunately it did not arrive until 16:15 on Monday 23 March. In the end we had to buy a another unit from the high street at a premium to avoid any further delivery / wasted time. We didn't ask for any compensation or goodwill gesture, as think on a company how they manage these things, and none was offered by them. Unfortunate, as had good expectations of them, given reviews. Recognise and accept that the situation was compounded by the delivery company, which outside their control, but there were things that they could have done better to communicate and manage it. Would use again, but only for jobs more than a week out.

24 aprile 2026
Non scritta su invito
Logo di Sitebox Ltd

Risposta di Sitebox Ltd

Hi Andy,

Sorry to read this review. I will certainly look into what happened here as we shouldn't be waiting for the return of the item before dispatching the correct item on a picking error.

Apologies again for the inconvenience caused,

Sitebox Admin Team

Valutata 5 stelle su 5

Very good and reliable service.

Very good and reliable service.
Quick response-ordered on Saturday and had my consumables on Tuesday.
On previous purchase team contacted me regarding stock-well communicated and professional.
Highly recommended.

18 aprile 2026
Valutata 3 stelle su 5

Poor tracking info

Not willing to provide review as goods not yet received.

Update - goods arrived, shame about lack of tracking info.

15 aprile 2026
Logo di Sitebox Ltd

Risposta di Sitebox Ltd

Hi Helen,

Sorry to read this review. I can see it left us on the day of your order but for some reason it was delayed at the depot. Delivery is, however, due for today with a pallet company. I will email you the details now.

Sorry again for any inconvenience caused,

Sitebox Admin Team

Valutata 2 stelle su 5

Delivery shambles

Product shoddy, packaging insufficient,delivery company dumped at wrong address, no signature and picture undefinable. Staff very helpful and communication exceptional however. Maybe just bad luck this time.

7 aprile 2026
Logo di Sitebox Ltd

Risposta di Sitebox Ltd

Hi Richard,

Sorry to read this review. I will look into this to say why it was packaging so badly and will also speak to the courier in question.

Sorry again for any inconveniences caused,

Sitebox Admin Team

Valutata 5 stelle su 5

Quality service, Qualty goods

This was the first time I have used Sitebox Ltd. Will have no second thoughts about using them again. Ordering was straight forward, delivery was exceptionally quick and items delivered are of good quality what more can you expect.

8 aprile 2026

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