Very impressed with Sitebox customer service. I ordered a very large industrial fan during the recent heatwave as I was desperate to get something to cool down my house. It arrived a few days later... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Made my first purchase from Sitebox last week and I've not been disappointed. Item was well packaged and dispatched and delivered promptly. Communication was also top notch. I won't hesitate to buy... Leggi di più
Enquired about next day delivery and was told it would arrive. And it did! Previously used a different seller for same product and waited a week to be told it was not on its way so this site saved... Leggi di più
Excellent customer service, they sent me the specs for a platform so I could match it to my existing tower, it was perfect when it arrived. many thanks Sitebox
Dettagli dell'azienda
- Fornitore di attrezzature per l'edilizia
- Fornitore di materiali edili
- Negozio di macchinari e attrezzature da costruzione
- Negozio di utensili
Informazioni fornite da varie fonti esterne
Online Tool Shop for all Trades with over 60,000 products. Some of our best sellers are Gas Cages, Site Boxes, Access Towers, Protective Sheeting all at discount prices!
Sitebox Ltd
Scritti dall'azienda

- Promise
- Free delivery for orders over £50
Informazioni di contatto
Unit 19 Ormside Way, Holmethorpe Industrial Estate, RH1 2LW, Redhill
- 01737783101
- sales@sitebox.ltd.uk
- www.sitebox.ltd.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
easy to order on line quick delivery
The product is very sturdy
The product is very sturdy.
However, the instructions weren't great to follow, im glad my hubby was around and th washers supplied weren't great, the holes were too big for the bolts, so we replaced these. Other than that it os amazing, and I imagine will last for a very long time.
As before and as per my last review.
As before and as per my last review.. I called up to place my order which was an easy task with the operator straight to my previous order which she placed for me without any fuss. I was given a delivery date of the next day which was great... I had an update from the courier services to tell me an eta to which my order arrived.. Perfect
Sitebox kept me informed of my order
Sitebox kept me informed of my order. It was delivered within the time stated. Great service great product.
Mixed experience - Multiple broken promises
Pricing was good, delivery (sadly of the wrong product) was quick and the customer service agent I was dealing with, was always polite. Unfortunately, overall, they failed to deliver on expectations, leaving me with a delayed job and out of pocket. I ordered a transformer with next day delivery on Monday 16 March, but the wrong unit was dispatched. I called immediately on receipt and a collection was arranged. They would not send out the right unit until this one was received back - fair enough, but I did make clear that I had a job that week and need to have the matter resolved by then. The agent I was dealing with said it would be. The collection was late and, unfortunately, the issue was compounded by their subsequent refusal / inability to ship out the correct unit next day. We pushed the job back a couple days, with a promise of an AM delivery - one of the guys waited in, but unfortunately it did not arrive until 16:15 on Monday 23 March. In the end we had to buy a another unit from the high street at a premium to avoid any further delivery / wasted time. We didn't ask for any compensation or goodwill gesture, as think on a company how they manage these things, and none was offered by them. Unfortunate, as had good expectations of them, given reviews. Recognise and accept that the situation was compounded by the delivery company, which outside their control, but there were things that they could have done better to communicate and manage it. Would use again, but only for jobs more than a week out.

Risposta di Sitebox Ltd
Very good and reliable service.
Very good and reliable service.
Quick response-ordered on Saturday and had my consumables on Tuesday.
On previous purchase team contacted me regarding stock-well communicated and professional.
Highly recommended.
Guide lines requireing the item was…
Guide lines requireing the item was easy to read and understand.
Excellent friendly advise if needed.
The item arrived by a team member the man was friendly and gave me great customer service.
I felt really at ease.
Poor tracking info
Not willing to provide review as goods not yet received.
Update - goods arrived, shame about lack of tracking info.

Risposta di Sitebox Ltd
Effortless on all fronts purchase and…
Effortless on all fronts purchase and delivery exceptional
Delivery shambles
Product shoddy, packaging insufficient,delivery company dumped at wrong address, no signature and picture undefinable. Staff very helpful and communication exceptional however. Maybe just bad luck this time.

Risposta di Sitebox Ltd
quick helpful right price
Great quality products
Great quality products, really competitive prices but speed and efficiency made the experience first class. I think 1 order was delivered within 24 hours!
Quality service, Qualty goods
This was the first time I have used Sitebox Ltd. Will have no second thoughts about using them again. Ordering was straight forward, delivery was exceptionally quick and items delivered are of good quality what more can you expect.
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